We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Radisson Hotel & Suites Guatemala City
Nearby Hotels
$114
GardenInn.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$172
$134
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Barcelo Guatemala City(Guatemala City)
$102
$75
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Holiday Inn Guatemala(Guatemala City)
$99
$88
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Grand Tikal Futura Hotel(Guatemala City)
$101
$95
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$118
$88
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Clarion Suites Guatemala(Guatemala City)
$79
$73
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$129
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$120
$86
Expedia.com
View Deal
  • Free Wifi
  • Breakfast included
$64
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,181)
Filter reviews
1,181 results
Traveler rating
521
403
143
64
50
Traveler type
Time of year
LanguageAll languages
More languages
521
403
143
64
50
Show reviews that mention
All reviewstop floorbed was very comfortablecoffee makerrestaurants and barsgreat roomstayed nightsfree airport shuttlelake atitlanbusiness tripzona vivaclose to the airportguatemalacityzonegymjacuzzisafety
Filter
Updating list...
282 - 287 of 1,181 reviews
Reviewed September 24, 2013

Stayed here one night to catch early flight. Well-located, clean with helpful staff. I'm not always a fan of the big-chain hotels, but this one pretty good for the price.
Close to mall if you need anything, free shuttle service to airport.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Janus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica P, Reservations Manager at Radisson Hotel & Suites Guatemala City, responded to this reviewResponded October 1, 2013

Dear Guest,

Thank you for your feedback and for taking the time to write about your experience at our Hotel.

We are glad to read that you enjoyed your stay with us. Thank you very much for this comment, we love to fulfill 100% Guest Satisfaction.

We look forward to your next stay. If you need anything else, please do not hesitate to contact us.

Sincerely,


Mónica Palacios
Reservations Manager
Radisson Hotel & Suites Guatemala City
(502) 2421-5151

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2013

Stayed a weekend. Liked the location and facilities. Enjoyed refreshments in the bar too. Good service. Appreciated the umbrella that the concierge lent to us on a rainy morning. Clean room; safe area to walk around during the day. Close to other big name hotels with more restaurant choices but this meets all my needs for a safe, pleasant stay. Also enjoyed the airport shuttle service both ways.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica P, Reservations Manager at Radisson Hotel & Suites Guatemala City, responded to this reviewResponded September 14, 2013

Dear Guest:

Please receive cordial greetings from Radisson Hotel & Suites Guatemala City.

We want to thank you for taking the time to share your experience at our Hotel. We are delighted to read such lovely comment with a five star punctuation.

Our goal is to fulfill 100% Guest Satisfaction with all our guests and clients. We look forward to have you with us in your next visit to Guatemala City.

If you need anything, please do not hesitate to contact us, it will be a pleasure to serve you!

Sincerely,



Mónica Palacios
Reservations Manager
Radisson Hotel & Suites Guatemala City
(502) 2421-5151

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

As it already have been recommended to me from other Businesspartners, i did went into this Hotel and i can say, that it was a good Choice. This was a Businesstrip. It have a nice and cosy Design - i liked it. Top friendly Service there. Radisson Staff did speak good english and also they gave me few good Recommendation for some typical Restaurants in that Area. Also in that Area have been few very good Shops.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank beachandsuntravel88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica P, Reservations Manager at Radisson Hotel & Suites Guatemala City, responded to this reviewResponded September 5, 2013

Dear Guest,

Thank you for your feedback and for taking the time to write about your experience.

We are delighted to read that you enjoyed your stay and loved the design! I am glad to see that our Staff helped you find options to make your businesstrip into a nice experience.

We look forward to have you with us again. Please do not hesitate to contact us if you need anything.

Sincerely,



Mónica Palacios
Reservations Manager
Radisson Hotel & Suites Guatemala City
(502) 2421-5151

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

The rooms are nice, big, comfortable. My problem are the pipes. It's now 4:55 am and my neighbor decides to use the bathroom and I wake up because of the pipes are so old that the noise in my room is too loud. So I call front desk, and say it's the third time in this visit that I've called to complain about this. The girl offers me a change of room. I ask why until now, and her answer is; This is the first time you are telling me.
Never coming back here.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DanStatesTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica P, Reservations Manager at Radisson Hotel & Suites Guatemala City, responded to this reviewResponded July 22, 2013

Dear Guest,

Thank you for taking the time to send us your comments about your stay at our property.

We understand how important a quiet environment is and we apologize for the inconvenience regarding the noise caused by the room next door.

Your feedback helps us prevent situations such as this in the future, and we are taking corrective actions on this matter.

We hope you will give us another opportunity if you are comming back to Guatemala. Please do not hesitate to contact me at any time.

Sincerely,



Mónica Palacios
Reservations Manager
reservaciones2@radissonguatemala.com
(502) 2421-5151 ext. 199

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

I have been here 3 times now and have had a great experience each time. I highly recommend this hotel. The rooms are beautiful, clean and spacious. The bed is so comfortable--definitely luxury. The hotel staff is always wonderful. I have used the airport shuttle each time I've stayed and it has been the same man (Ruben) taking me each time--he is super nice! We checked in early and they didn't say a word other than that we had been upgraded to a higher floor. It was a beautiful view (I've had the same view before and enjoy it each time). Enjoyed an appetizer and wine at the Eat Drink bar/restaurant in the hotel. I feel safe walking around this area (with friends or alone) during the day (I usually leave super early in the morning so I'm not out late the night before). I will absolutely stay here again on my next trip to Guatemala.

Room Tip: Great view from the upper floors!
  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank maestraWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews