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“Again,a good stay with minor glitches”

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Radisson Hotel & Suites Guatemala City
Ranked #6 of 49 Hotels in Guatemala City
Certificate of Excellence
Reviewed February 10, 2012

I enjoyed staying in this property because I had no major issues. The room was quite nice in the 9th floor (quiet!). I noticed they did some major improvements in the hotel (including the rooms), flat screen tv, a very comfortable desk to work in, reliable (and included!) wifi,a sofa and very comfortable beds with plenty of pillows! The only minor glitches I experienced: the phone in the room did not work but they fixed it rather quickly; when I asked for a late check out they refused automatically, no consultation, "let me check", nothing, just an automatic NO. this was disappointing because I needed the apsce to work and still had a few hours before my flight.

Room Tip: Try to get a room after the 6th floor. The hotel is right in the zona viva and there is loud music a...
  • Stayed: February 2012, traveled on business
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Thank TucanTico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 - 324 of 1,090 reviews

Reviewed February 3, 2012

This hotel has a boutique kind of feel to it. I chose it based on other Tripadvisor reviews and wasn’t disappointed. I stayed there twice on two different nights during my trip and found their service was excellent. The front desk staff were excellent and check-in/check-out was a breeze. Free WiFi Internet in the room was excellent but not too good in the lobby area. Had breakfast buffet on second floor and it was good. The rooms were clean and the rates were decent, what else can you ask for !
Free underground parking, free shuttle to airport and also to Hacienda Real Resturant.
It's in a safe area and never felt uneasy, McD's right down the block.

Room Tip: I stayed in a suite and a regular room on 11 and 7 floor. Both were good.
  • Stayed: January 2012, traveled with friends
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Thank DomCub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2012

We stayed for one night in a room with two queen sized beds. The room was quiet and clean. Especially, the bed was so comfortable. The staff was helpful and kind. Only problem is that the internet access is limited, and only one person can log-in per room.

There is a free shuttle from the airport. However, we did not know that, and the official airport taxi cheated the price. It is good to remember that the yellow taxi to the hotel area is about Q30 = $3~4, and that if you are patient and wait, the shuttle will come by (every hour) to come get you and take you to the hotel.

  • Stayed: December 2011, traveled with family
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Thank Felisuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2011

I think we have stayed at this Radisson over 30 times in the past couple of years. We have stayed at most of the other hotels in Zona 10 but keep coming back to the Radisson. The rooms are very comfortable and typically have great hot water pressure. (After you have been in Guatemala for a while....hot water and pressure at the same time is a real treat.)

The hotel is a located close to some great restaurants and shopping. The breakfast in the hotel is very good. The bar/restaurant in the lobby has some great small dishes for those nights when you don't want a large meal. If you do want a final meal of Guatemalan food before heading out, Kackow, the best Guatemalan Restaurant in Guatemala City is less than one block away.

For the money, this is a great place. You can pay more at other hotels...but you get less. At the same time...the cheaper options are just that...cheaper.

Room Tip: The radisson is currently remodeling their rooms. Ask for a new room if you can. If you are worrie...
  • Stayed: December 2011, traveled on business
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Thank Kurt R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2011

I have stayed at the Radisson in Guatemala City more times than I can count now and I have always been happy there. The staff is helpful and attentive, the breakfast is super, and the rooms are clean and comfortable. Best of all they have very good room service and a bar in the hotel. This is very important since Guatemala City is not safe at night; the ability to walk downstairs and have a beer or order room service instead of going out to dinner at night is welcomed. Radisson also does not charge for internet and they provide you with as many accounts as you need, which is great since I have an iphone and a computer. The hotel is also a good place to hold small meetings. I had a one week training session with 10 people at the Radisson and everything was always in order.

  • Stayed: May 2011, traveled on business
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1  Thank Smaterer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2011

I stayed here two or three times for work. It is not as fancy as other hotels in Guatemala City (Clarion, Camino Real, etc.) but it is modern, clean and the rooms on the top floors are very spacious. The rooms on the bottom floors (under 10th floor) are smaller and louder. The towels and some of the furniture look a little old. The staff is friendly and helpful. However, no one seemed to be able to change dollars into quetzales because they never had enough change (I tried on three occasions!). The breakfast is great, it is buffet-style with an omelet station and a woman who comes in a makes tortillas once a week. Location is also great, near some fancy restaurants (Mario) and some great lunch places (San Martin). Oh and there's free Wi-Fi!

Room Tip: Higher floors are larger and have nicer furniture, tv.
  • Stayed: August 2011, traveled on business
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1  Thank EliViaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2011

This was my first trip to Guatemala City and, after having read about other hotels in the area, learned about the Radisson from another traveller, which wrote a review here. The information from the hotel's web site was detailed and, even though I did my reservation online, I called to confirm it and was greeted nicely which told me they did not use third party for reservation purposes.

I do extensive traveling for business, primarily outside the U.S., and my top priorities when looking for a hotel are: Reliable connectivity, location (how far from my work place and possible attractions at walking distance), a nice gym, safety, work space in the room, and how the hotel is packaged. I stayed for four days in a business room which, as described, was setup for a business person in mind: Two work desks, plenty of outlets for all my gadgets, good lighting, excellent connectivity, and in addition a flat screen TV with plenty of U.S, local and some European channels, a kitchenette, and a great view of the city from the 14th floor. Did I mention that breakfast, Internet, two bottles of water, and transportation was also included in the price?

This hotel met all my expectations and, in addition, the staff was very friendly, informative, genuine, and professional at all times: From the driver of the van who picked me up at the airport, to the staff at the front desk, and the bell hops. The breakfast area was nicely kept and located on the second floor (which, they call the first floor - that confused me every time I took the elevator). The breakfast itself was very U.S, but it included some Guatemalan dishes, too. There is room for improvement there.

The gym itself was fine for an 'on the road workout' as it had dumbbells, a few cardio machines, and an "all together machine". Its only drawback, for those who like to have things close by, was that it was located on the last floor of the hotel and I did not see any staff member at the times when I was there, which can make women uncomfortable if wanting to work out by themselves.

I did take pictures from the roof of the hotel but not inside the room itself, but the pictures from the hotel were true on how the rooms looked like (which many times is not the case).

In summary: I highly recommend this hotel and, on my next trip, I will plan on staying there again.

Room Tip: Whether on business, make sure to inquiry about the business rooms on a high floor.
  • Stayed: August 2011, traveled on business
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2  Thank TravelingSalesMgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel & Suites Guatemala City

Address: 1a. Avenida 12-46 | Zona 10, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Guatemala City
#6 Luxury Hotel in Guatemala City
#9 Business Hotel in Guatemala City
Price Range: $99 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Hotel & Suites Guatemala City 4*
Number of rooms: 142
Official Description (provided by the hotel):
Radisson Hotel & Suites Guatemala City offers a strategic location in the heart of the financial and business area and the Zona Viva; 1.8 miles from La Aurora International Airport. Radisson Hotel & Suites Guatemala City has 146 spacious and elegant suites providing great comfort and a delightful stay, surrounded by the panoramic view of the City and volcanoes. Facilities provided in our spacious suites offer our business and leisure guests an exceptional experience in Guatemala City. Guest Services: - Airport-Hotel-Airport Shuttle with Wi-Fi (by reservation) - Free Wi-Fi - RBG Bar & Grill Restaurant - Sports Bar - Room Service (6:00 a.m. to 11:00 p.m.) - Business Center (6:00 a.m. to 10:00 p.m.) - Fully-equipped Fitness Center - SPA and beauty services (for an additional charge) - Gift Shop - Travel Agency - Babysitting service (subject to availability, for an additional charge) ... more   less 
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Also Known As:
Radisson Guatemala City
Guatemala City Radisson
Radisson Hotel & Suites Guatemala City

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