The Westin Camino Real indeed offers great value. For starters it is very close to the airport (although do not call for a private pick up as the rates they charge are incredibly high for suh a short ride - take the shuttle instead), the facilities are clean and the rooms seem to be very well maintained. Also had breakfast at the main restaurant and was very well satisfied with quality of food and service.
For the Westin afficcionados, bear in mind this is not the usual Westin you get in other more common destinations. This is a more colonial building and therefore provides a sense of a familiar style rather than business however it serves both purposes. Would definitely stay there again.
Nevertheless, there are some small annoying things which are not necessarily dealbreakers but you got to wonder who would think of them as a great idea: if you get upgraded or book a room at the top floors, they will redirected you to the lounge at the same floor in order to complete your check-in process. At first sight, it might seem like a nice touch of exclusivity and might work for some people, but when you are a busy business traveller, it just seems convoluted and awkward (specially when you are travelling with a colleague that did not get upgraded). Also, they have a very nice lounge area (the same where you do the check-in!?!) but charge for drinks (and if you want to bring someone, then they will charge for food as well) which in my opinion completely defeats the point since you could go to a bar for the exact same objective and most often than not, for a better experience. Ultimately you feel like they are trying to nickle and dime you for everything.
My point is, if you trying to offer something exclusive for your top customers, then go all the way and do it well. Don't stop in the middle. Lastly, sometimes simplicity pays off.
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- Also Known As:
- Westin Camino Real Hotel Guatemala City
- Westin Hotel Guatemala City
- Westin Guatemala City
- Guatemala City Westin
- The Westin Camino Real Guatemala/Guatemala City