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“Good venue for medical tourists...and business travellers.” 4 of 5 bubbles
Review of Clarion Suites Guatemala

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Clarion Suites Guatemala
Ranked #7 of 48 Hotels in Guatemala City
Certificate of Excellence
Harvey Cedars, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Good venue for medical tourists...and business travellers.”
4 of 5 bubbles Reviewed October 3, 2011

I travel the world over to meet with physicians, dentists, and hospital staffs for a medical tourism company. The company assists US based client/patients seeking medical and dental treatment "off shore". I recently returned from just such a trip to Guatemala City, where I stayed at the Clarion Suites. The hotel is centrally located in Zone10...the entertainment zone where most of the hotels reside. I found the hotel very efficient from a business persons perspective...its up to date regarding furnishings, and amenities without crossing over into a "luxury" category. Our clients average stay is ten days to two weeks.
The hotel fits neatly into that niche that business travelers seek, offering a good business location, buffet breakfasts, suite type rooms and efficiencies that are neat & up to date, and a business center. The staff has ample English speakers and are helpful and efficient. Free WiFi
is available in the lobby...but you must pay for room access ($8.00 and my only gripe). The associated room cost is more than acceptable. The property is two short blocks from the Camino Real on the same street and for quite a bit less.

Room Tip: Choose a room that faces the main street, they are quieter.
See more room tips
  • Stayed September 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tpwtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
    145
    136
    28
    6
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Epping, New Hampshire
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 1, 2011

We went to Guatemala to pick up our adopted son and was so impressed with the hotel staff who went above and beyond what is expected of hotel staff.

The staff helped us most by spending time with us, our adoptive son and his biological mother acting as a translator. This just didn't happen in one aspect of the hotel; they came to our room and spent one half hour with us translating. We proceded to the dining restaurant at the hote and was met by the same hospitality. The waiter went out of his way to make us feel comfortable with my sons biological mother and we had a wonderful experience. The restaurant was quite so our waiter offered to take photos of all of us by the indoor waterfall.

The front desk helped facilitate transportation to all our excursions while we stayed. They helped us understand the money exchange rules and informed us of areas to avoid. They even helped us to arrange a taxi for my sons biological mother to arrive to her home safely. They never once made her feel bad for allowing us to adopt her son.

Clearly there are hotels in Guatemala that cater to adopting families. We chose this hotel because we did not want that type of atmosphere. We wanted to experience the area outside of the adoption arena and we got more than we were expecting.

Room Tip: If you are planning on entertaining, ask for a suite. The seating areas are wonderfully laid out.
See more room tips
  • Stayed October 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Spirited64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 25, 2011

I've stayed at this hotel may times for work trips. It is on the main avenue of the Zona 10, with access to many restuarants right outside the entrance. The rooms are all suites, so very spacious. The staff is really friendly and always helpful. The only downside is that the breakfast that is included is bread and fruit. They used to offer the full buffet breakfast, but changed it about over a year ago. Also, depending on what side you are facing you can sometimes hear the music from the nightclubs nearby.

  • Stayed September 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EliViaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionSuites, Revenue Manager at Clarion Suites Guatemala, responded to this review, August 29, 2011
Dear Guest,

We thank you to share your experience in our hotel to our TripAdvisor Members.

We are glad that you had a pleasant stay with us.

Concerning beakfast, we offer as 1st option in some cases included in the rate our Continental Breakfast, and with an additional price of US$10.00 you can change it to Buffet Beakfast, normally the rate of this is US$16.00.

It is possbile that you can provide us your email address in order to contact you.

We look forward to hearing from you.

Best Regards,

Alejandra Samayoa
Revenue Manager
sgerencia@clarionguatemala.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed August 14, 2011

If you call in advance of your arrival, the Clarion will provide free pickup service from the airport, as well as drop off when leaving. The rooms are spacioius and clean. The hotel staff goes out of their way to provide courteous service to all guests. Although the internet was an extra charge per day, the pricing per room with internet is well below what I've paid in other Central American cities. Also, my room had a router which removes any chance of poor signal reception. The restaurant service is above average, and the staff was friendly and efficient. The hotel is located in the "Zona Viva" area of the city, and there is easily 40 restaurants within walking distance. Safety is not an issue, and the streets are clean and well light. All in all, I would recommend this location to anyone traveling to Guatemala City.

Stayed July 2011, traveled on business
Helpful?
Thank alguibert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionSuites, Revenue Manager at Clarion Suites Guatemala, responded to this review, August 29, 2011
Dear Guest,

Thank you for sharing your experience in our hotel.

We are glad that you had a pleasant stay and you enjoy staying with us.

WE look forward to receiving you in the future.

Best Regards,

Alejandra Samayoa
Revenue Manager
sgerencia@clarionguatemala.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 5, 2011

Ive stayed with my family several times at this hotel and we have had no complaints whatsoever when coming to Guatemala City, the staff is knowleadgable, the rooms are spacious and clean, room service is relatively quick to respond.
Downside only in our last visit was due to beds had not been done yet at 5pm, we had to order clean towels, but it was only that day, the rest was ok.
Another detail is that noise from outside sometimes is audible in the rooms, this time we stayed at 5th floor so it would be best to book rooms at a higher floor next time.

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank pantraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionSuites, Revenue Manager at Clarion Suites Guatemala, responded to this review, August 29, 2011
Dear Guest,

Thank you for sharing your experience in our hotel.

We appreciate your comment as this helps us to improve in the areas where we need, we will give follow up to housekeeping services, in order to avoid this.

About the noise of the Discos nearby our hotel, we inform you that we are working in the option to change all our window glasses of our suites, this will avoid to hear the noise of the discos.

We will be glad to contact you as soon this project is ready, so you can come with your family and also let us know your comments.

Best Regards,

Alejandra Samayoa
Revenue Manager
sgerencia@clarionguatemala.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
110 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed July 1, 2011

Stay at this hotel for years, I think that for the price and location is great, they could do a some renovation, but still good

  • Stayed June 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Avicultura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionSuites, Guest Relations Manager at Clarion Suites Guatemala, responded to this review, July 4, 2011
Dear Guest:

Thank you for your comments, we are glad that you have been our guest since years.

We inform you that last week we have just change all of our suites locks and still working in some new renovations.

We hope to see you soon.

Best Regards,

Alejandra Samayoa
Guest Relations Manager
sgerencia@clarionguatemala.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
aaronmelissa1108
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed June 29, 2011

This is a good option if you're arriving to Guatemala City late in the evening or leaving early in the morning. There's a free shuttle to the airport which is 10 minutes away.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aaronmelissa1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionSuites, Guest Relations Manager at Clarion Suites Guatemala, responded to this review, July 4, 2011
Dear Guest,

Thank you to share your experience with our TripAdvisor readers.

We appreciate your comments and hope to see you soon.

Best Regards,

Alejandra Samayoa
Guest Relations Manager
sgerencia@clarionguatemala.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Suites Guatemala

Property: Clarion Suites Guatemala
Address: 14 Street 3-08, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Guatemala City
#6 Family Hotel in Guatemala City
#7 Luxury Hotel in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Clarion Suites Guatemala 4*
Number of rooms: 172
Official Description (provided by the hotel):
Clarion Suites Hotel is located at the heart of the "Zona Viva" the commercial district of Guatemala city, near from the most important Offices, International Banks, Embassies, Organisms, Restaurants, Entertainment Center and the most exclusive Malls. It is the only hotel in Guatemala that has the ALL SUITES concept, with 172 suites of 52 square meters. ... more   less 
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Also Known As:
Clarion Suites Guatemala City Hotel Guatemala City
Clarion Hotel Guatemala City
Clarion Guatemala City
Guatemala City Clarion
Clarion Suites Guatemala Guatemala City

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