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Quetzalroo
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Reviews (406)
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Reviewed January 25, 2011

I first stayed at Quetzalroo in May, 2010. It was my last night in Guatemala and a travel agent booked me there for a flight home the next morning. I had heard all the stories about violence in Guate and had some apprehension about seeing the city. Owners Manual and Annabelle made me feel so welcome and at home. Annabelle took me on a tour of the city, including the excellent National Museum of Archeology, and the next morning drove me to the airport. When I returned to Guatemala this month, I decided to spend a few nights there before going on the rest of my trip. I was glad to see that their business had grown some and yet they still retained the friendliness and hospitality I had remembered. They now nclude a free breakfast with your stay. This time, Manual showed me a great place to have dinner, and the following day, a group of us went on a tour of the central market with Manual pointing out some of his favorite places to eat. Guatemala City can be unnerving for a first time visitor, what with the negative reporting it receives in the news. Yet, I always felt safe, secure and cared for during my stay. I am a mature traveler and have choices but I would not stay anywhere else in Guatemala City.

  • Stayed: January 2011, traveled solo
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Thank RedwoodResident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2011

Quetzalroo is unlike any other hostel I have ever stayed at, it truly epitomizes the concept of a family business. Manuel and Jodie go out of their way to make you feel like a guest in their home, they welcome every single guest as if they were one of their closest friends.
There is no better value in Guatemala City, $15 a night and they will pick you up and drop you off wherever you need to go. They give you all the services of a hotel with backpacker-friendly prices.
Manuel is also a fountain of knowledge on Guatemalan culture, politics, and tourism, he can give you great advice and help you plan out your trip to all the must see sites in Guatemala.

Definitely not to be missed if you are in Guatemala City!!

  • Stayed: October 2010, traveled with friends
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Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2011

I went to Guatemala for a summer internship and our professor chose Quetzalroo as place to stay every time we were in the city, so I happened to be there in four different occasions. Manuel and Jodie were undoubtedly excellent host. When I arrived I was alone and it makes me feel so happy to see Manuel waiting for me at the airport. In the hostel everything was clean and cozy!!! The location is very convenient because you are close to stores, nightlife, restaurants, bars.... and it’s also safe, we never had any bad experience while staying there. Also, the pick-up service was really a plus!! They pick us up at different location… the airport, bus station, chicken bus stop…even if you have an early flight like mine at 6:00 in the morning. People staying in the hostel were friendly which makes the place feel even better!!

After my internship I stayed for two more weeks and Manuel gave me information about places to visit and how to get to them…He really takes time to enhance your experience in his country!!!! Definitely, I would stay in Quetzalroo in my next trip to Guatemala because their hospitality is like no one I have found before.

  • Stayed: June 2010
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Thank johannacolonpr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2011

My friend and I stayed at Quetzalroo for a night before our flight back - it was clean, cozy, safe and convenient ( walking distance from a pretty impressive mall and La Zona Vida bar/restaurant district; short drive to the airport.) $15/night included breakfast and two-way transportation pickups (props to the hostel staff for giving v. specific instructions to our previous driver dropping us off).

But the real gem of the place has to be Manuel, the wacky, friendly & attentive hostel owner who had a mission of sorts to correct the avg traveler's perception of GC as rife with crime. He took us on a wonderful city tour that incl. his personal insights on Guatemalan politics/history/culture & we sampled some pretty awesome local food at the market. (Definitely go on the tour if you've got the time!!) We'd intended GC as a mere stopover, but ended up meeting some quirky fellow guests, enjoying ourselves more than expected-

Stayed: January 2011, traveled with friends
Thank rextrospection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile
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Stayed: April 2018, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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