Unfortunately, we had a similar experience to Jalopy42 below. Although we were not shouted at, we felt constantly patronised during our stay (luckily of one night only).
As soon as we arrived, we were asked why we were only staying one night, where we were going next, how did we intend to get there etc. When I said that we would be getting a local bus to Coban, we were asked why we wanted to go there, what time would we be going and told that there were only buses at 3am and 4am so we would be best to take their recommended tourist shuttle bus.
Of course, this was completely incorrect information and Monja Blanca coaches leave every 30 minutes from the Centra Norte terminal (approx. Q80 taxi ride away), direct to Coban. I know this because we took the bus ourselves, on a comfy coach for Q60 each - a fraction of the price of the tourist shuttle bus.
I tried to ignore the inquisitive nature of the first member of staff, until we were interrupted in the evening by another member of staff asking 'where are you going tomorrow?' We were taken aback, as it was completely out of the blue as he fired constant questions at us, yet again, telling us we would have to go at 3am or 4am. I informed him that this was not the case and he quizzed us on why we wanted to go to Coban, saying that 'everyone goes to Semuc'.
We were of course fully aware of the fact that 'everyone goes to Semuc' and very frustrated at feeling the need to justify ourselves to both members of staff who seemed to be picking at anything we said to trip up just to sell us tickets to their shuttle buses and ensure that we stayed in the hostels they recommended.
After travelling around Central America for nearly 5 months, we are fully capable of finding our own method of transport and accommodation and were fed up of being patronised. Unfortunately, as I tried to end the conversation he was very persistent saying 'let me know if you need any recommendations', but it was clear that we were not interested.
Later on, he persistently asked another traveller what her plans were and as soon as she mentioned a vague idea of studying Spanish, he told her she must meet with him the next morning to discuss the various schools in Xela, even though she hadn't even heard of Xela!
The rooms were clean but this was the highest price we've paid for a private room with a shared bathroom in Central America, and the pushy staff made us feel uncomfortable right from the start.
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- Also Known As:
- Quetzalroo Guatemala/Guatemala City