We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Good experience” 4 of 5 stars
Review of Dai Nonni Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Dai Nonni Hotel to your Saves list
Dai Nonni Hotel
3.0 of 5 Hotel   |   15 Av. "A" 5-30 zona 13, Guatemala City 01013, Guatemala   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #11 of 46 Hotels in Guatemala City
Certificate of Excellence
San Andreas de Itzapa, Guatemala
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good experience”
4 of 5 stars Reviewed June 27, 2013

Like all addresses in Guatemala it was a little difficult to find but don't give up it is worth the extra effort.
The receptionist was excellent. The only thing she wasn't able to handle was the ability to explain the name to us. Sounds oriental to me.

The room was immaculate. We walked to a near by Pollo Comparo and had dinner since the hotel restaurant was closed. We felt very safe which is rare in Guatemala city.

We got up and left at 4:30AM and they had a sack with rolls and fruit etc that were certainly welcomed as we waited to check into our flight.

Overall, for the price this is an excellent value. We have stayed in several hotels in Guatemala city and will chose this for future use.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank revyoung1352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, July 14, 2013
Appreciated revyoung1352

We are delighted by your comments and appreciate the time spent writing.
it a pleasure for us to have him back as a guest.
Staff greetings.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

157 reviews from our community

Traveler rating
    96
    47
    8
    3
    3
See reviews for
24
62
25
27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
95 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed June 20, 2013

We stayed at the Dai Nonni Hotel for one night in June 2013. Great location, just a short taxi ride away from the airport. The staff could not have been more helpful - letting us get settled before we checked in and paid, ordering us a taxi for the morning, bringing us tea and coffee plus a packed breakfast to take with us. Quiet, clean,and comfortable with a good shower and internet connection. Excellent in every single way!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lisa Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, July 14, 2013
Apreciada LizaZevi:

Dear LizaZevi
We greatly value your feedback and we are pleased to have met his expectations.
We hope to have the opportunity to serve in your next visit to our beautiful country.
Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 19, 2013

Arrived at the hotel at 9pm (about two hours later than planned) - they were ready for us.
We got a welcome drink and the clerk at reception was superb - we got all the information we needed, ordered food (you can either get something light from their room service or order a takeaway for which they have an up-to-date folder), booked a taxi for a 5am departure, and successfully tested the WiFi. We were also asked if we wanted tea/coffee prior to departure (4:45am) and asked if we wanted a 'packed breakfast' to take with us to the airport. Both breakfast and coffee were waiting for us when we got up.

They could not have been more helpful or efficient - everything worked!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank YonniZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, August 11, 2013
Google Translation
Apreciados Yonniz:

En Dai Nonni Hotel estamos muy contentos de que el servicio haya sido de su agrado. Muchas gracias por tomarse el tiempo en escribir tan buen comentario, que nos tiene muy motivados.
Esperamos tener la oportunidad de atenderlos en su próxima visita a nuestro bello país.
Saludos de todo el personal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2013

This hotel is great! The staff was very friendly and helpful, and the hotel itself is charming. They arranged for us to be picked up at the airport in the evening, and called a taxi for our early flight in the morning. We ate dinner at the hotel restaurant, which has a lovely patio seating area, but there are also several takeout options nearby. Breakfast was included with our room, but since our flight was so early, they packed us a light breakfast.
This hotel felt very safe, and was decorated with nice attention to detail. Most of all, we appreciated the friendly staff who made our stay great!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kellie U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bilbao, Spain
Level Contributor
52 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 28, 2013 via mobile

I arrived late at Aurora airport in Guatemala City and there was a taxi driver waiting for me that the hotel management had offered me in advance. The staff was friendly and welcoming. The rooms were spotlessly clean. You feel safe in this place in a city plagued with crime. This is the first place where you come across the Guatemalan hospitality.

Stayed May 2013, traveled solo
Helpful?
1 Thank PedroMSanchez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, August 11, 2013
Google Translation
Estimado PedroMSanchez:

Agradecemos y valoramos su tiempo dedicado a escribir una critica a través de Tripadvisor..
Ha sido un gusto para nosotros tenerlo como huésped y esperamos tener la oportunidad de servirle nuevamente en un futuro no muy lejano.
Reciba un atento saludo de todo el personal del hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed May 21, 2013 via mobile

Probably a good choice if you're heading to the airport and can sleep through aircraft noise (which i can) but otherwise avoid.

600Q for a half decent room, stone cold scrambled eggs in the morning and sadly, rude and unhelpful staff.

I was unsure if I would need a 2nd night and didn't find out until just after check out time (12) that my bus departed the city at 10pm so needed the room until around 7pm. I was of course prepared to pay for a late check out. Apparently by 12:15 I had forfeited the late check out option and was offered the garden to sit in for 7 hours or they would gladly offer me the room for the day but for the full room rate!!!!! Thieves! After an hour of trying to work out my options I decided to leave. On my way out I was offered a slight discount on the room. Too little too late.

Naturally they are running a business and I would never expect freebies. But considering I had just spent the night with them and the hotel was completely empty I would've thought they would've shown a little hospitality and offered me a room for a few hours at a discount.

Staff are rude, nonchalant and didn't seem to care at all. One of them even pointed to the trip advisor certificate on the wall and smiled. How they earned that I do not know.

Will never go back.

  • Stayed May 2013
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Rossco79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, May 22, 2013
Google Translation
Apreciado Rossco 79:

Hemos leído su singular comentario y le damos las gracias por el tiempo dedicado a escribirlo.
Sabemos que todo depende del punto de vista de cada persona y nuestra versión de lo sucedido difiera absolutamente de la suya, porque no se puede volver a entregar una habitación después de que hayan retirado el equipaje, pasada la hora del chek-out y haberla limpiado para el cliente que entraría unas horas después.
Sentimos no haber llenado sus expectativas, porque hicimos lo mejor que pudimos ofreciéndole el área social que incluye la sala, jardín-patio, wi-Fi, y lamentamos no haber podido regalarle su estadía por unas horas mas en una habitación, pues pronto empezarían a llegar los clientes que pasarían la noche en Dai Nonni Hotel.
Para nosotros fue un gusto guardarle su equipaje en forma segura, cuando lo entregó al personal de turno, para que usted pudiera realizar con mas comodidad y tranquilidad sus diligencias.
Muchas gracias por haber estado con nosotros, valoramos su preferencia.
Saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 14, 2013 via mobile

Dai Nonni is close to the airport but in a nice area, easy walking distance to ice cream shops and restaurants. The street is short, quiet, and safe.

The owner and all the staff are kind, helpful, and welcoming.

Everything is clean and orderly. The only negative is that the beds are stiff.

The taxi to the airport was $3.50. The hotel has a company it works with and they will arrange it for you.

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Darren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, May 15, 2013
Appreciated Darren C

Thank you very much for taking the time to write a review about Dai Nonni Hotel through Tripadvisor

The staff appreciates your visit and your kind words motivate us to work with more encouragement. We are sorry that the bed is not to your liking, the mattresses are new and orthopedic consider to be the more suitable for a good rest.

We hope you visit us on your next trip to our beautiful country, Dai Nonni's home in Guatemala.

Regards.

Fulvia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Guatemala City hotels
0.4 mi away
Barcelo Guatemala City
Barcelo Guatemala City
#5 of 46 in Guatemala City
4.0 of 5 stars 1,131 reviews
3.1 mi away
Posada Belen Museo Inn
Posada Belen Museo Inn
#10 of 46 in Guatemala City
4.5 of 5 stars 274 reviews
2.7 mi away
Hotel Vista Real Guatemala
Hotel Vista Real Guatemala
#1 of 46 in Guatemala City
4.5 of 5 stars 481 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Radisson Hotel & Suites Guatemala City
0.6 mi away
Clarion Suites Guatemala City
Clarion Suites Guatemala City
#6 of 46 in Guatemala City
4.5 of 5 stars 275 reviews
0.3 mi away
Crowne Plaza Guatemala
Crowne Plaza Guatemala
#12 of 46 in Guatemala City
4.0 of 5 stars 426 reviews
Show Prices
Show Prices
Show Prices

Been to Dai Nonni Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dai Nonni Hotel

Property: Dai Nonni Hotel
Address: 15 Av. "A" 5-30 zona 13, Guatemala City 01013, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Wheelchair access
Hotel Style:
#3 Best Value Hotel in Guatemala City
#5 Romantic Hotel in Guatemala City
#6 Business Hotel in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dai Nonni Hotel 3*
Number of rooms: 7
Official Description (provided by the hotel):
The decoration with mahogany, cedar and pine offers our guests a cozy atmosphere, warm and quiet together with personalized service and style ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Odigeo, Hotwire, Priceline, Travelocity and Despegar.com so you can book your Dai Nonni Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dai Nonni Hotel Guatemala/Guatemala City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing