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“Simple, clean and friendly family hotel!”
Review of Hotel Chalet

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Hotel Chalet
Reviewed February 6, 2011

I stayed at this family run hotel with my 86 year old mother in December 2010. It is very low key. Very helpful owner and close to the Center of town and the market but quiet. wonderful to go up on the roof to eat breakfast and look over rooftops. Ask how to get the hot water to work in the rooms. It is solar heated and you might need to run it for awhile.
Recommended for a very reasonably priced and comfortable stay.

  • Stayed: December 2010, traveled with family
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Thank Kunstner54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 - 39 of 76 reviews

Reviewed February 2, 2011

They lost our reservations, and when we arrived, a group of 14 had just arrived and taken over all the rooms. It was a bit chaotic, but that was understandable. However, the rooms we could see were absolutely tiny and everything looked very cramped. No problem for a short-time stay, you don't live in a hotel room. The kitchen/breakfast area didn't look as clean as what I'm used to, and my husband described the bathroom off the kitchen as unacceptable.

I had telephoned to make the reservation. It had been impossible to accomplish this via internet. There was no credit card hold, but that is not unusual in rural areas. So I don't know what to advise for securing a room.

The owner or manager apologized for the lack of accommodations and the mix-up and made several telephone calls to find another posada for us. It was clean and simple, shower didn't work, no hot water, and not listed on tripadvisor, and just as well. I don't think it is listed anywhere.

  • Stayed: January 2011, traveled with friends
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Thank dagpel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2010

As the other reviewers have already done an adequate job of describing their experience here I'd like to get my two cents in on a couple of points everyone else has missed.

First, the owners are actually trying to make a difference. By installing solar water heating on the roof they've not only made your stay safer by removing your need for a "suicide shower", they've also guaranteed an adequate supply of bathing water. Everybody always complains about the lack of hot water throughout Latin American hotels. Not a problem here. Furthermore, Manuel and his wife have taken that essential first step toward being self-sufficient. That's one giant leap in this part of the world.

Next, location. With the exception of a few remotely located inns on the outskirts of town pretty much every other option is inside the area of what will become the market on Thursdays and Sundays. I've been in that market on days where my arms were pinned to my sides and you couldn't move if you wanted to. Now try that with luggage or a backpack on. Much less if you're uncertain where your destination lies. Outside of the market you have the famous Santo Tomas...right across from the gas station and charging exorbitantly for everything including using the restroom...or you have Chalet House just a couple of blocks up the hill. This is really the choice hotel location in town.

It is a little bit pricey for the type of accommodation but for what's gained in other instances this place takes the cake in Chichi.

Nice work Manuel!

  • Stayed: November 2010, traveled solo
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Thank vialux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2010

Picture this: You arrive in a foreign country, you don't speak the language, and the roads are so damaged by a natural disaster that you take far longer to get to the village you are staying in than you expected.
You get there, it's dark, the roads are narrow and unmarked. You head for your hotel and find out that there are delivery trucks blocking the road so you litterally "can't get there from here"
You find a local who offers to guide you to your hotel, you know, the one you booked months ago. The ones that you told you would be arriving fairly late (gave them your flight time in fact!). The ones who took your credit card to in order to secure the room. (What we might call a reservation!)
But... When you get there (at 7pm) they refuse to open the door. After persistant banging on the front grate, they lean over the first floor balcony and inform you that they gave your room away at 2:00 in the afternoon.
So, now you're in a strange city, in the dark, exhausted after a hard drive. With no place to stay.
My rating for Casa Christina could not be lower. One out of five is too high. They not only failed to keep their word but put us in jepardy in a strange city after dark when we had made arraingments and been confirmed the day prior!.
Chichicastenango on the other hand gets five out of five for random stranges being very helpfull, and helping us to find another place to stay and helping us get around.

Stayed: July 2010, traveled as a couple
1  Thank Traveller4ever777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2010

We were on holiday in Guatemala and on our route we stopped in Chichi to see the famous market held twice a week. We stayed at Hotel Chalet. The position is good, far enough from the big mess of the market but still very close to the main square.
It's a tiny Hotel, small rooms and living room but Manuel, the landord, is absolutely great. He was very very nice and helped us in finding an accomodation for another friend of us. he also entertained us with funny stories about the Guatelamaltec habits and people. He is also very proud of solar panels on his terrace...so it's also a good stay if you want to respect the environment..

  • Stayed: August 2010, traveled with friends
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Thank claBologna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2010

Despite an email confirmed booking (with credit card details) and a phone number before 2pm, when we arrived at 6pm some of our rooms (we were a party of 7) had been re-rented. It took some un-necessarily difficult discussion to get us sorted out. Irritating as that was, what was less pleasant was the manager hanging around outside the rooms.

Rooms small and musty; bathrooms a bit dark and sinks/showers coming off the walls.

  • Stayed: July 2010, traveled with family
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1  Thank kingsgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2010

My friend and I arrived a Chalet after an exciting, rainy drive from Antigua (including switching to another vehicle due to bad diesel), only to find out that they had given away our room at 2:00 that afternoon. It was Saturday, and we were in town to experience the stunning market on Sunday (as did many other people). Fortunately our driver took us to several other hotels in order to finally find one that had a room for us. Bottom line: we made reservations that were not honored, watch out!

  • Stayed: July 2010, traveled with friends
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1  Thank EcochicaH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Chalet

Address: 3 Calle C 7-44 | Zona 1, Chichicastenango 14006, Guatemala
Location: Guatemala > El Quiche Department > Chichicastenango
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
Ranked #5 of 6 Hotels in Chichicastenan...
Price Range: $25 (Based on Average Rates for a Standard Room)
Number of rooms: 11
Official Description (provided by the hotel):
Manuel is a great host. Wonderful breakfast & Coffee. Beautiful roof terrace. Extremely clean & confortable bed & room. Great WiFi. Nice hot shower. Hotel cheap, clean, near to the market & Free puriefied water too. Breakfast include : Delicious fresh-squeezed OJ. Homenaje Stawberry Jam. Eggs. Milk. A lot Coffee. And homemade integral bread hot from the oven! ... more   less 
Also Known As:
Chalet Hotel Chichicastenango

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