We stayed in one of the upstairs condos. It was very clean and spacious as you walk in. The kitchen is fully functioning with an ice maker in the freezer. A place setting for 4! Bedroom was brightly colored and had sting ray towels waiting for us! The sitting area with tv and stereo for any entertainment we would want. The couch was fold out, to sleep a full/queen. The staff were very friendly and accommodating. Ready to answer any questions and fix any problems that arises. Room service/linen changes were daily. Air conditioning was awesome. Bathroom was a great size with a large shower. The resort is right on the beach. Walking distance to the port authority for swimming, restaurants, grocery, entertainment and such. I would definitely stay again the next time I'm in placencia!