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1,424
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22 - 27 of 1,663 reviews
Reviewed 4 weeks ago

This was one of the best experiences we have ever had while traveling. The facility, the staff and the location were unbelievable. I can not recommend Chaa Creek high enough. A trip to Belize without a stop here would be a mistake.

Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank lydiabettles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The property is nothing short of breathtaking. Resort staff was helpful, friendly, and kind. Plenty of outdoor activities - from bird walks to naturalist hikes to canoeing to adventures outside of the property (zoo, Maya ruins, Guatemala national park, etc.) The food was amazing and fresh. Chaa Creek's commitment to sustainable tourism is commendable. They have an organic farm on site (no wonder the food is so delicious!) and even a wood working workshop where they make wood furniture for the property.

Room tip: Garden jacuzzi suite is stunning.
Date of stay: January 2020
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank MarisaNilchavee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

There lots to absolutely love about this place. The 400 acres and natural beauty. The wide range of well-maintained trails through the rain forest. The excellent cuisine that is fresh, local and mostly organic. The staff is very friendly and kind. The cottages are very nice. We were lucky to get a very private one. Some are in the open; others are nestled in the trees.

So the downside? Our room was musty, and the mattress had a strong mildew smell. When we complained the next day, they offered to change our room but that room had the same issue. Instead, we had them strip the bed and mattress cover, disinfect and put on all new linens. This did not solve the issue. No amount of fresh sheets is going to hide the smell of a mildew mattress. When we reported in the next morning, the response was dismissive. ‘Oh I guess we’ll need a new mattress’. We were originally going to extend our stay but left because of this.

The other downside were the on-site tours. The birdwatching with Alex was great. The horse ride which was billed as a 2-21/2 hour informative tour in the rain forest was a 90 minute ride (walk) with no information unless we asked and it was just the two of us. Guide was very nice but told us very little

Concierge services were very good.

This place is very expensive and we expected more. The staff should have been more tuned in to the mildew issue.

Date of stay: January 2020
Trip type: Traveled as a couple
1  Thank DorisP52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Service excellent however the safe in my room did not without keys to lock the cottage, gave me worry in what would have been a perfect stay. How does one expect to keep their passport safe during their water activities? Pristine grounds, clean infinity pool, the best mixed drinks in Belize. Wish I had stayed longer.

Date of stay: January 2020
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank Donald T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This place knows what they are doing in all aspects. Service, lodging, food, communications and excursions were outstanding. This is a truly special and unique place and we definitely plan on coming back.

Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank jenniferbneeley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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