We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Much better than I expected” 4 of 5 stars
Review of BEST WESTERN Belize Biltmore Plaza Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN Belize Biltmore Plaza Hotel
Ranked #2 of 7 Hotels in Belize City
Chesapeake Beach, Maryland
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Much better than I expected”
4 of 5 stars Reviewed April 23, 2013

Probably one of the nicest Best Westerns, definitely the cleanest. I rarely staty at a Best Western because they are usually dirty and not well kept, but this was an exception.
We overnighted to connect with a trip, and were pleasantly surprised. Don't think I would
spend a week here, just due to location, but it was very clean, and the staff very helpful
and friendly. Food was good as well.

Room Tip: room 212 (suite) was very spacious and nice.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank nemosgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review, May 5, 2013
Thank you for taking the time to review your stay at the Biltmore Plaza Hotel. I’m glad to hear that you enjoyed your stay with us and look forward to hosting you on your next visit to our beautiful country.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

438 reviews from our community

Traveler rating
    70
    166
    112
    57
    33
See reviews for
82
129
41
86
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Chilliwack, Canada
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed April 19, 2013

We stayed here for one night at the end of our snorkeling trip to Lighthouse Reef (http://www.belizeadventures.travel/) check it out. The hotel was very nice. Clean and staff friendly beyond duty. I left my camera in the lobby and didn't realize this until the next morning. Went down and they had it for me. There are a lot of places in Canada and the US where that would have not been the case. The food was good. But it is slow coming so don't rush down and expect to have the meal on your table in 5 minutes. It has a nice little pool. It also has some not so nice "no-see-ems". We made the mistake of sitting out when things had cooled off and got right royally bitten on the lower legs. So sit out by all means, but put on some insect repellent.
We'll stay here next time we come down for sure.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank wwhm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review, April 26, 2013
Thank you for your feedback regarding your recent stay with us at the Biltmore Plaza Hotel. We are very happy hear that you found our staff to be friendly.
With regards to the mosquito’s by the pool side, we do apologize, however, mosquito’s is common in the tropics and since we are an Eco Friend Hotel we minimize the use of insecticide in order to reduce environmental risk. However, we do advise guest to used insect repellent.
We look forward to hosting you on your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 7, 2013

Stayed for several nights on business. Very friendly staff along with a knowledgeable group of guest service people. Did have a maintenance issue, but the front desk dispatched an employee quickly. The hotel also has a taxi person stationed at the hotel, so ask at the front desk. It is 7.50USD into Belize City or take the local bus, which stops outside the hotel. Felt safe during my visit. As mentioned previously by others, two complimentary bottles of water are provided. I have no issues drinking coffee from a paper cup. There is a bar by the pool, and they do serve the award winning Blue Hole drink, which I believe originated at this hotel. When my travels take me back to Belize City, I will stay there again.

Room Tip: Would pick second floor.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank cafcolonel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review, April 10, 2013
Dear Valued Guest,
Thank you for your feedback regarding your recent stay with us at the Biltmore Plaza Hotel. We are delighted that you found our staff to be friendly and we hope that they were able to make your stay enjoyable.

The hotel does offer recommended taxi service for the safety of our guest and the fee of $7.50 US is standard for 1-2 persons traveling into Belize City, however, the guest has the right to used any other option or taxi service they choose.

We look forward to hosting you on your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Collegeville, Pennsylvania
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed April 4, 2013

We stayed two nights at the Biltmore on either end of a weeklong trip to Belize.

The rooms were nice but plain, air conditioning in the rooms was great, the pool and the people working there were very nice. There was free wifi that worked OK but it depended on where you were. Better in common areas than in the rooms. Sometimes even one side of the room was better than the other.

Not so great: water pressure pretty terrible and I couldn't get the water in the shower to be any more than lukewarm. My husband said he didn't have the same problem but even after he explained it to me (hot and cold knobs were backwards?) I couldn't get it any warmer. For one night it was OK for longer, I think it would have driven me crazy.

We ate at the restaurant at the hotel for three meals and it was just OK. The first day it was incredibly, painfully hot inside the restaurant. It was crowded and service was slow even though it was a buffet. They never seemed to have everything: soup was empty but by the time it was refilled they had either no bowls or no spoons. Stuff like that. OK for one meal but would have been annoying for a longer stay.

Breakfast buffet was pretty good.

This is a good place for what we did -- just a quick place to sleep that's close to the airport. If I was going to stay in Belize City for more time, I'd do more homework and pick a better hotel.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank hmonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review, April 5, 2013
Dear Valued Guest,

Thank you for your feedback about your recent stay at the Best Western Belize Biltmore Plaza Hotel. We apologize for not meeting your expectations in the areas of the look of your room, as well as service and food.

Please know that we value you as a customer and strive to exceed your expectations at every opportunity. Your concerns regarding food service and quality have been forwarded to our food and beverage manager so as to pinpoint exactly what went wrong.

We hope that you would give us the opportunity to host you, should you be in Belize again. If that is at all possible, please contact me at guestservices@belizebiltmore.com and we will certainly ensure that your expectations are met and exceeded.

Once again, our humble apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 29, 2013

Please when needing information about the hotel, reservations, or local area, contact Sharmadine. She was wonderful. Treated us like family. Very friendly. Helped us with our transportation to and from the airport, booked tours, helped us find a great restaurant. Just over all professional and very friendly.
Hotel restaurant a bit pricey, but still good food. Hotel bar staff very funny and good atmosphere.
Hotel rooms are good quality for Belize City.
Sharmadine, thanks for making our stay wonderful!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank WendyCOS2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review, March 30, 2013
Dear Valued Guest,
Thanks for your great review. On behalf of the Management & Staff of the Best Western Belize Biltmore Plaza Hotel we would like to express our sincere gratitude, it was a pleasure meeting you and your family!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hopkins, Belize
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 27, 2013

We had to stay over and the staff went out of their way to accommodate our family and as previous guest commented they staff are friendly and helpful. we had two rooms and the suite was wonderful and the normal room really needs work done. I agree pillows were not good, linens were clean. Restaurant service was friendly but poor. Took too long and then came back saying they did not have this and then back to say they did not have that, and then the meals that they did have came incorrect (fries instead of mash). Great location and staff.

Room Tip: Take the suite its worth the extra and no frustrations
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mary and Danie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review, March 30, 2013
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us at the Biltmore Plaza Hotel. We are delighted that you found our staff to be friendly and we hope that they were able to make your stay enjoyable.

Please know that we value you as a customer and strive to exceed your expectations at every opportunity. Your concerns regarding the room quality and food services have been forwarded to both our housekeeping and food and beverage managers so as to pinpoint exactly what went wrong. Our rooms in general are being upgraded as we do continue to work on improving our facilities.

Once again our apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gatlinburg, TN
Level Contributor
306 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed March 22, 2013 via mobile

I stay here for two to three days each spring. It is a good location between the airport and downtown. The people are very friendly and helpful. You can get laundry done if that is a need. The restaraunt is okay. The breakfast is good. The lunch is okay. You can get afternoon tea. The dinner menu is somewhat limited, but good for a night or two. They seem to stay very busy, at least this time of year. They have a contract with the US military and have a lot of them staying and eating there. That has been my experience the last two years.

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Foxtrot-BandB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review, March 25, 2013
Dear Valued Guest,
Thanks for your feedback about your recent stay at the Best Western Belize Biltmore Plaza Hotel. On behalf of the Management & Staff we would like to express our sincere thanks for taking the time to review our property. Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Belize City
3.2 mi away
Radisson Fort George Hotel and Marina
3.2 mi away
Chateau Caribbean
Chateau Caribbean
#3 of 7 in Belize City
3.5 of 5 stars 115 reviews
2.5 mi away
Ramada Belize City Princess Hotel
Show Prices
Show Prices
Show Prices
11.9 mi away
Black Orchid Resort
Black Orchid Resort
#1 of 1 in Burrell Boom
4.5 of 5 stars 476 reviews
2.4 mi away
Best Caribbean Belize Pickwick Hotel
2.8 mi away
Anchorage Resort
Anchorage Resort
#13 of 19 in Caye Caulker
4.0 of 5 stars 71 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Belize Biltmore Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Belize Biltmore Plaza Hotel

Property: BEST WESTERN Belize Biltmore Plaza Hotel
Address: Mile 3, Phillip Goldson Highway | PO Box 959, Belize City, Belize
Location: Belize > Belize District > Belize City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Belize City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Belize Biltmore Plaza Hotel 3.5*
Number of rooms: 77
Official Description (provided by the hotel):
The Belize Biltmore Plaza, situated literally minutes from the Caribbean Sea, the choices for incredible adventures are many. A day of fishing, snorkeling or scuba diving is just a short boat ride away; after which, your "home away from home" awaits you. A beautifully appointed room, a wonderful dinner, a stop in our bar for a relaxing nightcap and "swapping stories of the day’s adventures with others" is a wonderful way to end your day. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Odigeo, Priceline, getaroom.com, Travelocity and Orbitz so you can book your BEST WESTERN Belize Biltmore Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Belize City
Belize City Best Western
BEST WESTERN Belize Biltmore Plaza Hotel Belize City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing