I booked this trip 3 weeks in advance. When we arrived at the hotel, one day before the activity we checked with them if they were going to pick us up, they said yes. At around 6:30 they called me to check if they could move the date for the tour, I said no because I had other activities planned, I asked if he could arrange to put us in another tour, he said he will check. Five minutes later the operator called asking again if we can move the date, to which I said no. So, give me back my money. The worst of this: they call late on a Saturday to cancel!!!! Businesses usually close early on weekends, and they know their business around and they could not accommodate me with another company.
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