We stayed at Sailwinds, which is part of Auxillou Beach Suites, for 3 nights in June, 2005. We had booked a 2 bedroom at Diane's, which is next door and owned by the same 3 sisters, paying for 4 adults, over $500. We paid in advance, no refunds. Two of our party couldn't come, injury. When we arrived, we had to wait in the hot sun for almost 2 hours (out to lunch) with our bags. Then they put us in the Sailwinds instead. We were given two keys to separate one bedroom units, clean but smelled a bit moldy. A/C worked, towels were so threadbare they had holes. Later they explained it was an upgrade, because they needed the Diane's unit. One unit sat empty for 2 nights, on the 3rd we were going to give it to a backpacker we met for the night, but they had rented out our unit we paid for since we weren't going to need it! When I asked if they were planning to refund my money, they quickly gave up a key to another vacant unit for our new friend. Rated: the most expensive on the island by far, spacious, minimal kitchenette with hotplate, micro, and minifridge with no ice ability. Bottled water in room, clean sheets every 3 days or so. If that's the island's best, the worst is pretty bad!
- Official Description (provided by the hotel):
- Luxury one bedroom condos with either 1 king or 2 queens or doubles, beachfront with AC, free wireless internet, TV, kitchenette,hot and cold showers, and additional sofabed in living room, in town & close to water taxi docks. ... more less
- Also Known As:
- Sailwinds Hotel Caye Caulker