Within seconds of stepping off the dock we were verbally haand with sed by one of their Rasta street employees of this hostel. He argued that they were over booked which wasn't true and after telling him numerous times we had a room already booked and paid for but he continued to verbally and racially abuse us regardless. We ended up arriving and immediately cancelling our reservation because he was so obnoxious! Receptionist didn't seem to care too much either which was disappointing. The insults did not stop there however, he then followed us down the street yelling insults whilst we tried finding alternative accommodation! Shame because the place looked half decent with an alright vibe.