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Review Highlights
Incomplete service

I went with big fish because they had competitive pricing. I enjoyed getting certified with them... read more

Reviewed September 12, 2016
Touguizi
via mobile
A good day for me

I am a 65 year old diver who completed my paid open water certification 2/2014. I went on an... read more

Reviewed February 16, 2015
YellowFinch4927
,
Shawnee Mission, Kansas
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4 - 9 of 63 reviews
Reviewed January 23, 2015

they organize both diving and snorkling day tour including breakfast and lung. Very well organized (i.e. speed boat, trained staff, great spot, good food)!
a little bit expensive but anyway in line with other diving centers.

Date of experience: January 2015
1  Thank Effepik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2015 via mobile

I did my padi open water course there. Althought they gave me and my friend a 50 dollar discout. It took us 1 month and a half of hasling them to get our certification card.

Thank Mgiaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2014

Dive instructor died at the Blue Hole the day I was there. Not safe, poorly run, shoddy equipment...choose another with higher ratings for this wonderful island on which to dive, Cay Caulker, Belize. There are several good ones.

Date of experience: December 2014
Thank writerrider1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2014

We booked a padi dive at 9 am which never happened.

We were then gently asked to come back at 10 then 1pm and so on waiting for the "teacher to come by plane" who finally arrived a 5pm...

Big fish made us loose a whole day, they are clearly unprofessional and very cheap in their approach of diving.

The boss even tried to buy us at the end of the day with some sort of discount "50$ each for everyone of you if you still dive"

Avoid this place!!!

Date of experience: October 2014
Thank giloulapine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2014

Booked a trip to the blue hole with them, was assured that they were 100% going, but after paying in full (make sure to request a receipt), & turning up at the dock early the following morning we were met by a local guy who looked like he'd just stumbled out of the reggae bar & told us that the trip had been cancelled due to "engine trouble" before leaving abruptly after informing us that we could collect our refunds from the shop after it opened at 8am. We showed up at the shop, but the lady told us we would have to come back later as she didn't have the cash. This was after assuring us that the engine had already been fixed (yeah right) & that they would DEFINITELY be going the next day in an attempt to talk us out of asking for a refund. Luckily another guy brought along the cops who told us that the dive boat hadn't been running all week, (contradicting what we had been told by the lady in the shop) & we were soon refunded. At no point were either myself or my fellow divers asked to show our certification cards, nor were we properly fitted for equipment - the lady just took one looked at us & guessed. You will find other much more reputable dive shops on Caye Caulker for the same price, avoid Big Fish!

Date of experience: September 2014
3  Thank cau_sean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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