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“Stole our hearts!”

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Xanadu Island Resort
Ranked #4 of 54 Hotels in San Pedro
Certificate of Excellence
Houston, Texas, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Stole our hearts!”
Reviewed June 1, 2013

While in Belize, my partner and I had many wonderful experiences--from the diving to delicious restaurants, but of all the things we enjoyed the most, it was Xanadu that genuinely stole our hearts. We truly felt welcome and at home while staying at Xanadu--the employees treated us as though we were close friends or family. Immediately upon arriving, Orlando greeted us at the dock (we came by ferry) with a smile and was ready to help us with our bags and getting to the resort's office. One of the first things that you notice in walking to the office is the well-kept and beautiful pool with plenty of deck chairs surrounding for guests to relax in either the shade or the sun. Furthermore, we were greeted by Ingrid and Blanca with one of the most ambrosial rum punches I had while in Belize. Our accommodations were superlative--we used the kitchenette to make breakfast and lunch. Gentle touches of towels arranged on our bed in the shape of two swans making the shape of a heart with their necks was truly lovely.

The resort arranged many of the details of our other activities--making planning a breeze. Franz was most helpful in overseeing changes in our diving plans that we needed and Jamil was always ready with towels or a beer at the walk-up outdoor counter just next to the office while we were just hanging out / lounging at the pool. When other reviewers say that it is the people that make Xanadu special and memorable, they're not exaggerating! Everyone here was available for the guests--Orlando, while certainly busy with trying to keep things around Xanadu running and in-shape, made a point of taking time out of his work (spontaneously) to cut a coconut and share his knowledge of the island -- he was a true joy to get to know.

The resort was quiet while being conveniently located to some businesses on the south side of the island. We shopped just down the street (a very short walk) and we were able to borrow bikes from the resort to head north for a little rambling. We loved our time with Xanadu, and if we ever return to Ambergris Caye, we will be returning to Xanadu where we found peace, love, and a corner of paradise where we left our hearts. Thank you, Xanadu!!!!!

  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank RoyRaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, General Manager at Xanadu Island Resort, responded to this review, June 7, 2013
We are very happy you enjoyed our little piece of paradise and the genuine friendliness of our staff. We look forward to you returning. Thank you for your very positive review.
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1,186 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (274)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
Gainesville, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 30, 2013

Spent 4 nights, 5 days by the beautiful water at Xanadu. Our room was grand, great kitchen, nice furniture and a view of the pool. The pool was fabulous with shade from the mature trees on the property. You can’t really swim off the beach because of the grasses but Xanadu had a long dock with a roped-in swimming area. Of course the real water is out from the island on the reef – don’t miss it. The guys took a fishing trip booked through the hotel and we had a wonderful fresh fish lunch from the catch. Great place to stay on Ambergris Caye.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CCMMSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, General Manager at Xanadu Island Resort, responded to this review, June 7, 2013
Thank you for your kind review. We are happy you enjoyed your stay with us. The reef which is just a short distance away certainly provides world class snorkeling, diving and fishing and there is nothing nicer than a meal of freshly caught fish!
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Mentor, Ohio
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2013

My husband and I stayed at Xanadu from May 11 through May 18th. This was our first time to the island of Ambergris Caye. Our expectations were exceeded. The location is superb. It was always quiet- which is what we were looking for on this trip. There are a lot close bars, restaurants, grocery stores and a fabulous bakery. We enjoyed the cinnamon rolls, peanut butter cookies and also lunch one day from the bakery. We walked into town everyday- if it was still light out we walked on the beach and if it was dark already we walked the street or grabbed a cab. We stayed in #4 which to my surprise had a great view of the ocean. We ate breakfast every morning on our patio and would enjoy a glass of wine there in the evenings. The suite we stayed in was the perfect size for us for a week. The kitchen area was stocked with everything you would need (plates, pots, pans, can opener, Tupperware, coffee pot, blender, utensils) Everything was clean and fresh. I think if we return I will reserve a second floor unit, as I would have liked to have slept with the windows open but couldn't on the first floor because you had to draw the blinds at night.

We are not pool people as we prefer the ocean; however, we did cool off in the pool a few times. It was cold at the beginning of the week and then overnight it seems to really heat up. The cushions on the loungers at the pool are far superb to the ones on the loungers on the beach. We saw the same locals every day pass us on the beach. They were all very friendly. I would have loved to have been able to walk into the water, but I knew prior to our visit that there is a beach wall there. We snorkeled off the dock a few times and saw a sting ray and other fish. There are a lot of dogs on this island. The owners seem to take them with them during the day (unleashed). Never saw any fighting, they all got along. There is also a resort cat. I was told his name is Dino, but others were told he has another name. Anyway, a couple days into our visit someone noticed that Dino had a scratch on his face and it looked infected. Jamil (of the resort) indicated that they would take him to the vet. Towards the end of our visit Dino was back and he had a little shaved area where the vet shaved him and he was in much better shape. I was impressed that they took such good care of Dino. Honestly, if they didn’t, I would not have loved this resort as much as I do (what can I say, I’m an animal lover first!)

The people, in my opinion, are what make this resort stand out. Blanca was very helpful prior to us arriving by answering e-mail questions and offering to make transportation arrangements for us. Ingrid was helpful by assisting my husband in surprising me with Mother’s Day flowers and a bottle of wine that were in the room when we arrived. She also was very personable during the stay. Franz showed us our room when we first arrived (our room was ready early which was also nice). He made it clear to us that if we have any questions or issues to please let them know while we were there so they could be fixed. WOW! Jamil was super helpful in suggesting trips and helping us re-arrange one when we couldn’t make one of our excursions. Orlando shared his knowledge of the health benefits of the trees and plants on site. One morning I was up early to watch the sun rise and was sitting on a lounger on the beach and a security guard came and put a cushion the lounger. Absolutely everyone was super nice. Would not hesitate to return to this resort.

Room Tip: If you want to sleep with the windows open choose an upper level unit.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oldgoalie30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, General Manager at Xanadu Island Resort, responded to this review, May 30, 2013
It was really great to read your detailed and very positive review - thank you for taking the time to review us. The staff really enjoy working with you, our guests as much as you, our guests enjoy communicating with them. Dino is the name of the 'office cat' he has been with Xanadu for about 8 years now. We also have three other cats on the property ranging in age from 13 years old to 6 months. They each have their own area they 'own'. All receive the same care and attention as Dino - but as he has claimed the office as his kingdom, the other three are not seen as much. Certainly each suite has its own charm and each guest has different needs so when you visit us again, try out one of the suites on the upper levels and enjoy the fresh night breezes with your windows open!
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2 reviews
Reviewed May 29, 2013

The staff at Xanadu is the best! Orlando especially ! We will come back! All the staff are friendly and will help you with everything from places to eat to things to do ! Ask Orlando to show you the crabs if you stay here! Right on the beach and close to grocery stores.

  • Stayed May 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reneeschram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, General Manager at Xanadu Island Resort, responded to this review, May 30, 2013
Thank you for letting other people know how friendly and helpful our staff are. They are genuinely kind people and enjoy interacting with you, our guests. Orlando certainly loves to show our guests the iguanas, land and hermit crabs and other little creatures that live on the property and to share his knowledge of the plants as well. Once again thank you for your kind words and please come visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 28, 2013 via mobile

I stayed in suite 19 with 3 friends for 10 days at the beginning on May 2013. The location is great - near 2 grocery stores so it's easy to shop an use the kitchen which is well stocked with all the pots, pans etc that you might need. The grounds are raked every morning so it's always clean, the pool is a nice size and temperature - and sometimes there are iguanas lounging by the pool with you! The staff was always super helpful and accommodating and everyone - from the cleaning ladies to the grounds keepers - were very friendly and would say hi or ask you how your stay was going.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChelseaLCanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, General Manager at Xanadu Island Resort, responded to this review, May 30, 2013
Thank you for taking the time to review us. We are happy that you enjoyed your stay with us and that our location suited your needs. Being a little bit away from the busyness of the town helps us to have the relaxed and quiet atmosphere that our guests enjoy so much. We appreciate your positive review and look forward to your next visit.
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Brussels, Belgium
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 25, 2013

My husband and I spent 5 nights in Suite 2 in May 2013. The property is beautiful, and the view from our beachside deck/ balcony was amazing. We also loved the pool area. The entire resort was very quiet and peaceful (thanks in part to the fact that there is no on-site restaurant/ bar for people to gather late at night). The staff were exceedingly friendly and helpful in arranging excursions and recommending local restaurants. It's a short walk up the beach to several good restaurants.

Room Tip: We felt that it was worth the extra money for a second-story beachside suite.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susy_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, General Manager at Xanadu Island Resort, responded to this review, May 27, 2013
We are pleased you felt you were in paradise and that you enjoyed your time with us. We certainly are privileged to live and work in a beautiful part of the world and are very happy to share this with you our guests. Thank you for your positive review and we look forward to you visiting us again.
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High Point, North Carolina
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 23, 2013

My husband and I stayed at Xanadu with another couple in Unit 1. The view was amazing. The staff went out of their way to assist us. Angie did a great job cleaning the suite everyday. Orlando was very eager to help and share information about the resort and San Pedro. We usually visit a new country every year and do not stay at the same place twice; however, we will be returning to Xanadu in the near future.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luvnlifetogether
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, General Manager at Xanadu Island Resort, responded to this review, May 27, 2013
We are very happy that you would choose to return to Xanadu - to the peaceful surroundings and genuinely friendly staff. Thank you for your kind words and know that we look forward to you spending more time with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Xanadu Island Resort

Property: Xanadu Island Resort
Address: Sea Grape Drive, San Pedro, Ambergris Caye, Belize
Phone Number:
Location: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in San Pedro
#2 Family Hotel in San Pedro
#3 On the Beach Hotel in San Pedro
#3 Romantic Hotel in San Pedro
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Xanadu Island Resort 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Unique, Boutique, Romantic and Eco-friendly! Imagine tranquility settling over you like a mist over the ocean; kick off your shoes and stroll amongst the natural vegetation past the water features and onto the beach. Breathe in the fresh ocean air as you wander down the long pier to relax on the sun loungers under the thatched palapa and gaze out over the barrier reef to the deep blue waters of the Caribbean Sea. Settle in and experience the uniqueness of the monolithic dome buildings and enjoy the romantic setting of your private veranda. When you are ready to explore, visit the friendly staff at the front desk to arrange tours or to use the complimentary bicycles, paddle boards and kayaks. Experience all this at the unique, boutique, Green Globe certified Xanadu Island Resort – a touch of luxury and romance in harmony with nature. ... more   less 
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Also Known As:
Xanadu Island Resort Belize Hotel San Pedro
Xanadu Island Hotel
Xanadu Island San Pedro
Xanadu Island Resort Belize/San Pedro

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