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Seven Seas Resort
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Reviews (175)
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All reviewsglass bottom kayaksclear kayaksrooms are fully equippedgolf cartplace to stayworked tirelesslypaddle boardscan't beat the locationbeach frontbar next doorisla bonitagrocery storesnorkel equipmentamazing locationgreat vacationtamalesstayed here for a week
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72 - 77 of 175 reviews
Reviewed March 17, 2014

I booked this hotel through Expedia with the expectation that it would be in the same condition as the photos it has posted on their website. When I arrived, it appeared like the hotel had local residents who were sitting in front of their rooms in shorts and tank tops with the door open to get air in. Local children were running around in and out of the open doors and in the pool. The place is un-kept. Wood piled near the pool against a wall, electrical outlets removed and a filthy pool. The manager refused to show me a room stating that they were full (I stopped in two days prior to my reservation) so I cannot comment on the room condition. The manager also refused to give me a refund when I cancelled. I am also not getting any assistance from Expedia while I was in Belize and also now that I am home. I keep hearing them quote the policy that I needed to cancel prior to January and my reservation was in early March. I would not have canceled if the hotel was in the same prime condition as shown on their website........I've got photos to prove it. Be careful of staying here if you are wanting it to be in as good of condition as your own home. Choose an alternative.

  • Stayed: March 2014, traveled with friends
    • Cleanliness
4  Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2014

the good: beautiful beach front with views of the reef, friendly daily housekeeping
the bad: heard something large crawling in the wall one night, banged on the wall and it stopped, freaked me out, but went back to sleep after an hour
next time, i would pay more for the same view and no lizards

Room Tip: request an ocean front room
  • Stayed: February 2014, traveled solo
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Thank Jlo1056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2014

Working with victor and his staff (Emir. Roberto and Manuela) are the only good part of this place. Since a time share company moved in trying to peddle the future, the current status of the place is horrible. First you are greeted warmly by your own concierge who tells you all the wonderful things, including discounts on carts, etc. then they ask if you will give them 90 minutes and you will get even more (pay cost to taxi to CC, breakfast, etc.) We said we would the next morning. When we got to our first room it was so bad we went down stairs and asked to be moved.The room was not fit for any one to stay in. Mold in the shower, bad flooring, old worn out bed and furniture. They did move us but it was only a slight improvement. We discussed the misleading photos on their web site and that turned out to be the "model" and the time-share company had taken that room for themselves. As soon as we told them we would not buy, all the "gifts" disappeared. They even took our coffee away before we finished drinking it. During the day there were so many people from the time-share company that we didn't feel comfortable laying out or even sitting on our patio so we were constantly gone. It is too bad this once nice place has been allowed to be run down so they can scam people regarding a "future" resort. We had originally booked 3 weeks but due to being uncomfortable with the time share staff and condition of the rooms we left after 1 week.

  • Stayed: January 2014, traveled as a couple
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3  Thank GregF699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2014

We were met by charming Mexican gentlemen who handled our luggage and acted as though they were consignors. In fact they were slick and slimey time share sales people who work you like a clock. They did it to every new guest who came to the over priced property. I wouldn't go near the place again. The cleaning ladies and front desk people were very helpful, but the sales crew of the timeshare plan are disgusting. Once they knew you wouldn't buy they ignored you and did not fulfull promises made for breakfast and golf carts, etc.

  • Stayed: February 2014, traveled as a couple
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3  Thank Bigskyjerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2014

yes we stayed at Seven Seas. the staff were great. thats as far as it goes. we requested a ground floor room, got the top floor with 3 flights of stairs, actually good tho, as there was a nice ocean b reeze to cool the main room off as air conditioner was far too noisy to listen to.the

bedroom had no window so we had to put up with that noisy ac. bed was terrible, 4 inches of packed foam. outside were a bunch of mexican high pressure salesmen, kind of glared at us every time we went by.needs a lot of work, concrete crumbling paint furniture needs upgradeing
.we could not reccomend this place to anyone.

Room Tip: nice places on either side
  • Stayed: January 2014, traveled as a couple
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2  Thank grantlinda2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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