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“Amazing!!!!!!!!!!!”

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Portofino Beach Resort
Ranked #19 of 54 Hotels in San Pedro
Certificate of Excellence
Las Vegas, Nevada
Level Contributor
3 reviews
“Amazing!!!!!!!!!!!”
Reviewed September 26, 2013

Blissed out!!!!!! That's all I can say. The place was just what we needed, with awesome fresh and healthy food, amazing and friendly staff, and wonderful, clean rooms. We have traveled to many places in the world, but by far this is my favorite. The people are what makes the place for us....and that's what makes Portofino so special. The employees made us feel like we were part of the family.

As for what Old Dutch is talking about, we were there during the same time, and I observed none of what he spoke about. I would venture to guess that the world is not quite as sanitized as he feels it should be. If there was trash that he saw, I imagine it was down the beach from the resort. There are areas of beach that no one cares for and trash does seem to be an issue because of how much the wind blows around the equator, but that was not what we saw anywhere on the grounds of the resort. Really it was quite the opposite, we have much respect for the owners who keep their employees busy year round instead of laying them off like some of the other resorts. The grounds keepers were busy from the first light of day until the last rays keeping the place tidy.

Room Tip: The Tree Top Sweet was wonderful.
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  • Stayed September 2013, traveled with friends
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Helpful?
Thank IndygloFlame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortofinoBZ, Owner at Portofino Beach Resort, responded to this review, October 4, 2013
Thank you so much for taking the time out to write about your experience at Portofino! Our staff is really amazing and we are so happy that you had a wonderful stay! We are so happy that we could share it with you and that you left with wonderful memories! We look forward to welcoming you again!
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630 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
Las Vegas, Nevada, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2013

My week at Portofino was so wonderful that my only complaint was that I had to leave! The staff were, without exception, WONDERFUL in every way. Everything from tours and diving to the local scene, just ask!

We met the owners who are living on site with their children. I can not recommend Portofino enough!

Room Tip: We had an upstairs suite, but all the rooms have beach view and access!
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Sheri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortofinoBZ, Owner at Portofino Beach Resort, responded to this review, September 24, 2013
Thank you very much for your review. It was very nice meeting you and we are very happy that you enjoyed your stay with us. We look forward to welcoming you again!
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Idaho
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 8, 2013

Best food on the island. Expensive but worth it.
Property is very remote, must take a boat to get anywhere. Not much of a beach, really no beach. Great location if you want to feel secluded. Friendly staff.

Stayed November 2012, traveled as a couple
Helpful?
Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortofinoBZ, Owner at Portofino Beach Resort, responded to this review, September 21, 2013
We are so happy that you enjoyed Portofino and the food. Restaurants on this end of the island are a bit pricier than in town due to the added transportation costs due to everything being brought in by boat. We are secluded for those that like to get away! The Caribbean views are amazing and altough not a swim up beach, you can always enjoy swimming at the end of our dock or the amazing snorkeling. We hope to have you with us again!
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Playa del Carmen, Mexico
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 2, 2013

This is my second time to S. Pedro, and I stay again on this hotel to beach. Is been improve a lot so wonderful pool and casitas, the rooms they are very attention to details and clean, also the owner very pleasant at your arrival they remember my previous stay and they welcome me with a special attention, and take care of the guest organize all the trip at the island and any request is well taking care.I specially love the restaurant Italian food with a toque of caribbean,and the plates well down.Good job Sandra and Jan...

Room Tip: Take the suite is large and good view not expanse
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  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank Taricco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortofinoBZ, Owner at Portofino Beach Resort, responded to this review, September 21, 2013
It was an absolute pleasure having you again. We are so glad you came back and that you loved all the new improvements. We always try our best to surpass guests' expectations!

We hope to see you again for a third visit!
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Hampton Hill, UK
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 25, 2013

Stayed here for 5 nights at the beginning of August. It was our first stop in Belize. The staff are friendly and helpful. The food was good. My husband went fishing and the restaurant cooked us the barracuda and snapper which he caught; both were amazing. The trip the Hol Chan was great- turtles, sharks and rays, our guide was really good, managing a group of mixed ability and confidence. Overall a great place to start our adventure in Belize.

  • Stayed August 2013
    • Value
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Helpful?
Thank lennie21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortofinoBZ, Owner at Portofino Beach Resort, responded to this review, September 21, 2013
Thank you for sharing your experience. We are glad that you enjoyed every aspect of your stay with us and we surely hope that you also enjoyed the rest of your Belize trip.

We look forward to welcoming you again one day!
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Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 20, 2013

First of all I have never travelled anywhere where the whole staff was as awesome as what we experienced. The owner of the resort is indeed very fortunate have such employees. It was great experience and we would go back in a heartbeat. My wife loves the casinos and the staff set up a flight, taxis, and boat ride for her and it was a breeze. We did have a few minor issues. They gassed up the boat after they picked us up and the fumes were pretty bad. The air conditioning in the smaller cabanas had a hard time keeping up if they were turned off when you weren't in the room. But the biggest thing you need to be aware of is that you need to plan your tours/plans with the boat schedules in mind. Being isolated means that you can only leave the resort by water. The resort has a boat that makes a couple of runs a day and there is a water taxi($11 American each way). As long as you know that then you will love it. The food is great on the island and some resorts will send their boat for you at no charge if you eat at their restaurant. Portofinos restaurant is great also. My wife bought some fish from a local fisherman on the dock and the restaurant cooked it up. Can't get any fresher than that...If I had any suggestions it would be that the hotel offer bicycles for their guests to use. Also the AC unit's could be beefed up a little. Maybe add few more runs of their private boat..especially the weekends. Gas being $13/gallon may mean they should charge a little for it, but it would give everyone a little more options. We would go back tomorrow!!!

Room Tip: If there is a large group get the mansion vs individual rooms. our friends got it and they had two...
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  • Stayed August 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortofinoBelize, Owner at Portofino Beach Resort, responded to this review, August 21, 2013
It was indeed a pleasure having your family with us! We are glad to hear that you enjoyed our little piece of paradise as well as our staff. We are very lucky to have such a wonderful team here at Portofino.

We apologize on behalf of us and as well as the boat captain for filling up the boat after picking you up. This shouldn't have been done. However, our main boat captain is currently on vacation and our temp didn't realize it was inappropriate. This will not happen again, we appreciate your feedback as this is how we can address these issues and prevent them from happening again in the future.

We are glad that you still enjoyed your stay with us and we hope to welcome you again some day!
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Amsterdam, The Netherlands
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 11, 2013

We picked Portofino based on the reviews and were not disappointed. It's a very intimate little resort with only something like 15 cabañas/rooms, some surrounding a nice pool along the beach, some in a couple larger houses. We had one of the poolside ones, which had a very high, traditional palm thatch roof, wood floors, strong ceiling fans, AC, and a divider wall from the neighboring room. We were not at all disturbed by neighbor noise, even though our cabaña was next to the main restaurant/bar building. The rooms are very comfortable, a bit rustic, and although there was a mosquito net we did not end up having to use it. The staff were very warm and professional, and always willing to help with information or organizing. We had very positive experience with the dive master Roberto, in particular. Definitely take advantage of the reef and nature reserves!

The only thing to keep in mind is that the resort is about 6 miles up the coast from the town of San Pedro, reachable mainly by boat (or a long bike ride on the beach), the resort has a boat that goes to town a couple time a day, captained by the ever-patient Moh. There are also water taxis running every couple hours. We didn't spend much time in San Pedro, which is your typical island town with local shops and tourist dives, but rather found many nice places to eat and drink along the beach south of the resort. The food on San Pedro (Ambergris but no one here calls it that) is very good. The resort bar was great and the restaurant is fine but its nothing to write home about, and is a better value for lunch than dinner, we tended to wander down the beach for that, but it is dark so bring a flashlight!!

We had a great stay, the perfect way to start our vacation and get relaxed, after which we headed to the mainland, rented a jeep and drove around seeing the amazing sites which we highly recommend over doing everything package tours. If you are a couple or with a family, Portofino is a perfect spot. If you're single and looking for more action, better to stay closer to town I think! For us it was ideal and we will come back if we make it to Belize again!

Room Tip: We definitely recommend the poolside cabañas, we were close to pool and bar/resto but didn't not...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank serabm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortofinoBZ, Owner at Portofino Beach Resort, responded to this review, August 16, 2013
Thank you so much for your review. We are happy that you chose Portofino for the first part of your vacation. Most importantely we are delighted that it was just what you were hoping for.

We would love to welcome you again if you decide to come back to Belize!
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Additional Information about Portofino Beach Resort

Property: Portofino Beach Resort
Address: 6 Miles North | PO Box 36, San Pedro, Ambergris Caye, Belize
Location: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Spa Hotel in San Pedro
#9 Business Hotel in San Pedro
#12 Top resorts Hotel in San Pedro
#18 Romantic Hotel in San Pedro
#18 On the Beach Hotel in San Pedro
#23 Family Hotel in San Pedro
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Portofino Beach Resort 3*
Number of rooms: 17
Official Description (provided by the hotel):
Characterized by its warm and friendly hospitality, Portofino is the epitome of barefoot luxury, unpretentious and relaxing… for most; it will be an experience of a lifetime. Our small, boutique resort offers just 17 beautifully appointed rooms, ranging from charming beach cabanas to spacious suites, dotted amidst swaying palm trees, in a private setting with unmatched personal attention and the modern comforts of home. It is a haven of tranquility, where guests will enjoy the subtle sounds of the nearby waves lapping over the reef, gentle breeze, breathtaking sunrise, star studded night sky and spectacular views of the crystal waters of the Caribbean Sea. The perfect setting for a romantic getaway, intimate wedding, honeymoon, family and friends.Portofino offers leisure options to suit every taste. Relax in our fresh water outdoor swimming pool; enjoy a great book from our book collection or simply indulge yourself in a massage on the beach under our hand thatched palapa hut. Explore the underwater world with snorkel equipment or skim along the surface in our complimentary sea kayaks. Delicious meals prepared by our resort chef can be served in the privacy or your beach cabana or suite, on our private dock with a romantic setting or at the Portofino Restaurant. Sip on amazing tropical cocktails at the Green Parrot Beach Bar or perhaps a late afternoon snack from the Green Parrot Bistro. Take advantage of our DVD library and unwind in front of the flat TV screen in your room. Or, simply take in the view. In short, relax and enjoy! Reception in the main building is manned by professional and knowledgeable staff. From, activities bookings and directions to itineraries and dining reservations, our friendly and professional staff is eager to assist you. Access to PORTOFINO is by boat only, and therefore we offer a complimentary meet and greet service at San Pedro Airstrip and boat transfer to the resort, an approximately 20 minutes ride. ... more   less 
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Also Known As:
Portofino Hotel San Pedro
Portofino San Pedro
Portofino Beach Resort Belize/San Pedro

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