We stayed at Hol Chan in March 2012. I did not review earlier because my stay was so disappointing but since I frequently rely on travelers' postings when I am looking for vacation rentals, I feel I should start submitting my own reviews to help others.
Let me start from the beginning with our stay. The first unit we stayed in (ground floor, south side) had a washing machine that did not work. Since this was midway in our trip, I was really relying on a working washing machine - especially since that was what was advertised. It soon came to our attention that a part had been ordered for months, so I feel we should have been told of this fact before our stay. Other than that the unit was new and nicely furnished, although the back bedrooms did not have window coverings and we had to stuff a pillow in the window to blackout the outdoor light that shined through. The prop mgr did allow us to use the laundry facilities next door since that unit was vacant and I appreciated that. The real problems started when I woke up in the middle of the night to use the bathroom and found "water" all over the floor. From what we could determine, there was a leak coming from one or more of the units above and leaking through the wall. This was not a "clean" water leak, nor was it a new leak based on the damage to the area which we observed. Long story short, we moved the next day to the unit next door (also ground level, however, this unit had no view whatsoever). The pool cabana was right in front of the unit. This was very disappointing to say the least. On top of the lack of view, the kitchen was not well stocked with essentials, and there were no window coverings in the back bedrooms. As a matter of fact, there were workman outside the windows on scaffolding every morning when we woke up. That was very bizarre to say the least!
I hope the plumbing, window covering and washing machine issues have been corrected by this time. It is my understanding that all units are individually owned. If you are staying in a unit above the ground floor, you will probably be fine. However, beware of the ground floor units. The one on the north looks out to the cabana where people BBQ and hang out, and the one to the south steps out to the pool area where again, the privacy is lacking, not to mention the water coming through the wall.
Overall, I felt cheated for what I received and would not rent from the owner I dealt with ever again!
- Official Description (provided by the hotel):
- A premier, 5-star rated destination in Ambergris Caye, Belize, Hol Chan Reef Resort & Villas combines the solitude of private, luxurious accommodations with convenient proximity to restaurants and nightlife closer to town. While staying with us, you'll enjoy 3 amazing pools, complimentary kayak and paddleboard access, personal concierge and tour services, and luxurious, spa-like accommodations with everything you need to relax, unwind, and enjoy your Belize vacation! Located 3.5 miles south of San Pedro town, Hol Chan Reef Resort and Villas offers an elevator and two incredible rooftop decks that will WOW you with unobstructed, 360 degree views of the southern part of the island! Additionally, the very close proximity to two of Belize's PREMIER tour destinations - Hol Chan Marine Reserve and Shark / Ray Alley - means you don't have to go far for some of the best snorkeling and scuba diving in the world! For extra convenience, our onsite tour company will pick you up directly from our dock! Guests of Hol Chan Reef Resort and Villas love our close proximity and easy access to the heart of San Pedro town, while appreciating the relaxing, peaceful atmosphere that being far enough away from the action avails! ... more less
- Also Known As:
- Hol Chan Reef Villas Belize/San Pedro