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“Exceptional Service”

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Victoria House Resort & Spa
Ranked #10 of 55 Hotels in San Pedro
Certificate of Excellence
Reviewed December 23, 2009

Boyfriend and I went for the Thanksgiving holidays and were pleasantly surprised by the unbelievable level of customer service at this quaint, beautiful hotel. We were referred to Victoria House by friends and were very happy with our choice. Our room (Plantation room) had a great view, was tastefully decorated, immaculately clean and very comfortable. The food was first class even though we ate dinner in the "beach bar" every night (same kitchen as dining room). I would highly recommend this place and would definately stay there again.

  • Stayed: November 2009, traveled as a couple
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Thank CPAscubagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 15, 2009

A group of us went down for a wedding. As soon as we got off the plane they were there to meet us. Before we could get off the golf cart they had our welcome drinks headed our way. We stayed in a variety of different types of rooms at the resort, all amazing. I would recommend the Casita for a little island flavor. Everything was beautiful and clean. The staff was beyond amazing. They were helpful at every turn, made great recommendations, and really made our trip an easy one. We didn't have to take care of a single detail. It is hard to imagine a more beautiful location for a wedding. The food was great, they even cooked up the fish that the boys caught on one of their excursions and made us a family style dinner one night. There are lots of excursions that are easily accessible from the resort - diving, cave tubing, snorkeling, fishing and more. Also, San Pedro is a quaint little town with lots of great food and friendly people. All the Christmas decorations were up during our stay and it was the cutest thing! I would go back in a heartbeat. We started planning next year's trip before we even left the island! Go to Victoria House, you won't be sorry!

  • Stayed: December 2009, traveled with friends
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Thank CarolinaGirl1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2009

I stayed at Victoria House for 3 days and it was just amazing. I stayed in a thatched roof Casita with views of the ocean. This is a small, private resort that is rich in amenities. The staff is friendly, professional, attentive but unobtrusive. The restaurant food is incredible, based in locally found, traditional foods with a gourmet flair. There are so many things to do here. Drive around San Pedro in a golf cart, shopping. You absolutely must take a snorkel trip, the reef and fish are abundant and healthy. Small groups of people, not touristized and the water is perfectly warm and clear. You can arrange any number of water adventures in the "fantasea shop". Luis will hook you up.
Some suggestions are bring your own mosquito spray such as "off" and "Raid" they will help keep your attack by the local mosquitos to a minimum. Also keep in mind that there are no televisions or phones in the rooms or on property. There is however cell phone reception and free wifi that was not the strongest but it worked. Also I stayed in a Casita, I was alone so the bed was fine, but if I had to share that bed I would have found it small. Talk with the management about what rooms would suit your needs.
Take your sunscreen, great books, sense of adventure and enjoy!

  • Stayed: December 2009, traveled as a couple
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2  Thank redtiggrLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2009

We had the pleasure of staying at Victoria House during pre-Thanksgiving season...let me say, it was just the most amazing start to our Belize trip! This time of year was the perfect time to go - rates still a little lower, beautiful perfect weather, and half the time we felt like we were on a private trip! We had originally planned to end at the beach and start in the rainforest but this place was the perfect island setting to get us into the Belizean spirit. The entire staff was unbelievably friendly, helpful, and really interested in sharing their stories about Belize, her beauty, and the culture. The location is outside of town and originally we weren't sure how we felt about that...but we were staying somewhere else later in town and ended up never needing or even wanting to leave the property. I would be much more likely to stay here than Mata Chica or one of the northern resorts due to the proximity and ease of getting anywhere you want. The hotel can arrange any acitivity you want....snorkling, boating, fishing, jungle excursions, dives...you dont have to plan anything in advance. It is a little more expensive to have them arrange this for you but the ease of not having to worry about anything is so worth it. They will also drive you into town one way if you do decide you want to head there (you just take a $5 taxi back) - and there are also bikes you can take during the day - fun to explore that way. Town is close by and offers a much more lively scene with restaurants, bars, etc...the best part is coming back to the hotel because it's quiet and remote at night in a good way....we loved waking up here to how beautiful it all is. The grounds are immaculate and the sandy beach is the best one we saw hands down. You don't swim at the Belize beaches really - you can kayak and do all sorts of activites but the sea grass encompasses the shoreline all througout the country. This doesn't matter at all...there are so many other things to do and active sea trips you can take that you're better off doing anyway, like snorkling or diving out on the reef. There are beautiful hammocks under the palms everywhere that overlook the ocean, gorgeous pools, a dock that leads out onto the water and allows access to any day trips you may take. We went fishing and caught a ten pound snapper that the chefs cooked up for us on the beach for a romantic dinner....it was amazing. The bar is great, full of neat drinks, music and games if you just want to hang out. The food is truly wonderful; sure - a little pricey but we felt a lot of food on Ambergris was a bit more expensive; and the service and fun we had totally made up for that. I can't say enough about all of the staff that are there onsite...at first we were unsure what it would be like but it turns out reservations are made through the US office in Texas and the people you encounter on site are not the same people that are in the US office: they were nice enough but more rushed, short, very U.S.! Once you arrive on the island the staff is extremely friendly, incredibly kind, and just all around personable and GREAT. Our plane was late and we werent sure how they would know we arrived late but lo and behold, Junior was there waiting for us with a big smile and a golf cart that was the start of just knowing everything was taken care of from there on out. We had SUCH an amazing trip to Belize and Victoria House was the perfect beginning...we didn't want to leave! It's the kind of place where you can do lots of fun activities...or nothing at all - perfect mix. Whenever we get back to Ambergris, we will definitely stay here again. We just looked back at our pictures and it is honestly the most beautiful place!

  • Stayed: November 2009, traveled as a couple
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1  Thank kbt11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2009

This place by far is the best on the island. Top notch service, exceptionally clean and well maintained. Four of us stayed in Casa Playa Blanca for the week of Thanksgiving and couldn't have been happier. The house has two bedrooms and it's own pool. It was directly on the beach with beautiful views. We found ourselves looking forward to coming home after a night out early just to sit at our pool looking up at the stars and listening to the palms rustling. The Victoria House is exactly what we wanted...from the moment they met us at the airport to the sad moment they brought us back. Every one on the staff was friendly, courteous and available to meet your every need. Enjoy at least one dinner at their restaurant, Palmilla. Justin was our server and made our dinner even more special. Drinks at the bar with Tony was also a treat. He was quite eager to tell us about the island and things to do and see. Have a massage out on the pier, you won't be disappointed. I'd rate the Victoria House one of my favorite places to stay in the world. Cheers!

  • Stayed: November 2009, traveled as a couple
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1  Thank boatways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2009

We recently returned from a one week stay at Victoria House and will definitely return!

The the resort is absolutely fabulous - so beautifully maintained. If you visit the Victoria House web site you will see what I mean and this is the first resort we've visited where it really does look exactly like the photos we saw on their web site.

The staff at VH cannot do enough for you and everyone is so friendly - they make you feel very welcome. The bartenders, the wait staff, the housekeeping staff, groundskeepers, front desk, security, etc. - each and every one are friendly, helpful and so very nice.

If you visit be sure to book one of their snorkeling excursions - Hol Chan Marine Reserve and Shark Ray Alley are a must!!

I would recommend Belize, and this resort in particular, to anyone who wants a relaxing vacation and loves to be pampered.

  • Stayed: November 2009, traveled as a couple
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1  Thank DittoExeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2009

From the day we booked our reservations with the Houston office to our wedding day, our experience with Victoria House has been exceptional. We, ok lets be honest, "I" wanted a stress-free wedding and that's what Victoria House provided. The staff, especially Javier, made the planning easy and as he said "the hardest part is going into town to sign the paperwork".
We decided to purchase the meal plan with Victoria House which was expensive but made things convenient. Yes, the resort compared to other's on the island, is pricey but you do get what you pay for! As you can see from the pictures the resort is breathtaking, so I won't say much more about the beautiful back-drop we had for our wedding photos.
I can't image a more perfect place to have had our wedding. How often do you hear that from a bride... a "perfect" wedding!
Thanks again to Javier and the staff at Victoria House.

  • Stayed: September 2009, traveled as a couple
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1  Thank ippy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Victoria House Resort & Spa

Address: 22 Coconut Drive, San Pedro, Ambergris Caye, Belize
Phone Number:
Location: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Luxury Hotel in San Pedro
#9 On the Beach Hotel in San Pedro
#10 Business Hotel in San Pedro
#11 Romantic Hotel in San Pedro
Price Range: $244 - $1,213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Victoria House Resort & Spa 4*
Number of rooms: 42
Official Description (provided by the hotel):
At Victoria House Resort & Spa, the order of the day is quite simply relaxation… Located on Ambergris Caye, the largest of the many offshore Belizean Islands, Victoria House is just 2 miles south of picturesque San Pedro Town. The resort offers a taste of barefoot elegance that keeps guests coming back for more. With just 42 guest rooms ranging in style from thatch roof casitas to beachfront villas with private pools, plantation style rooms and stunning ocean view villas, the only challenge is making the choice of where to hang your swimsuit at night. The Palmilla Restaurant and Admiral Nelsons Bar are renowned for fine food and drink complimented by extraordinary, personalized service. Attention to detail by staff and management alike has garnered accolades from international media and awards from prestigious organizations such as Conde Nast Traveler, Conde Nast Johansens and TripAdvisor. Even more telling is the number of guests who chose to make Victoria House their destination of choice, year after year. ... more   less 
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Also Known As:
Victoria House Hotel San Pedro
Victoria Hotel San Pedro
Victoria House Belize
Victoria San Pedro
Victoria House Resort & Spa Belize/San Pedro

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