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“"Lousy Mother's Day"” 1 of 5 bubbles
Review of El Divino Caribbean Steakhouse & Martini Bar

El Divino Caribbean Steakhouse & Martini Bar
Ranked #55 of 184 Restaurants in San Pedro
Cuisines: Caribbean, Bar, Central American, Seafood
More restaurant details
Restaurant details
Good for: Bar scene, Families with children, Romantic, Special occasions, Large groups, Local cuisine
Dining options: Dinner, Late Night, Breakfast, Lunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
San Pedro, Belize
1 review
“"Lousy Mother's Day"”
1 of 5 bubbles Reviewed May 12, 2014

As stated by TKDMike1 who was at El Divino's on Saturday the 10th, we were there the afternoon of Sunday, the 11th, Mother's Day. We had important clients with us and were trying to make a good impression. When we arrived Jose waited on us who is always polite and excellent, but he had to go home for the change of shift. He made our first drinks which were exactly as ordered and great. He then handed us off to Sergio.

Our client's wife ordered her drink the way she liked them, but he brought "his version" which was not at all what was ordered. She tried to explain to him that it wasn't what she ordered and he literally yelled at her and said that it was special for Mother's Day and that she should drink it anyway. Finally she said "just bring some water please", after which time he nearly slammed it down on the table and didn't speak to us the entire dinner.

We have experienced this before from this same waiter who tends to be loud and silly on occasion but to treat customers this way is unacceptable. Even though the normal bartender was there, who is great, Sergio decided to add grenadine and cherries "because it was mother's day" and refused to make it differently. After the rude treatment water was all that was acceptable to her. It ruined the entire meal, especially being Mother's Day.

We have eaten at this restaurant for over 8 years but won't be back, especially with special clients.

  • Visited May 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Islandbnd983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 reviews from our community

Visitor rating
    84
    77
    46
    17
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Diego, California
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Very rude”
2 of 5 bubbles Reviewed May 10, 2014 via mobile

The food was OK but the staff was rude and angry. There are so many better places at half the price. Try going downtown. Lots to choose from.

Helpful?
1 Thank TKDMike1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pampa, Texas
Level Contributor
3 reviews
“Great place”
5 of 5 bubbles Reviewed May 6, 2014

Loved the Martini's and the food and service was great!
This place is air conditioned which is always a plus!

Visited April 2014
Helpful?
Thank Teachersasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seneca, South Carolina
Level Contributor
219 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
“Atmosphere is different, funky”
3 of 5 bubbles Reviewed March 31, 2014

Three of us dined here because it was close walkng distance to our condo in BanyanBay. For better or worse, the interior is decorated with large curtains, brightly painted walls, and miscellaneous cheesy art. Friendly, efficient service. Comfy seating. The food, however, is only "OK", nothing to get excited about. We had fish kabobs,which were OK, a bit bland. Not bad, but notthing great. The pina coladas were large and very tasty, maybe that's a reason to dine here...

  • Visited March 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank SCTravelerandskier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Pedro, Belize
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Best martini drinks in town!”
4 of 5 bubbles Reviewed March 30, 2014

El Divino's martini drinks are the best and most consistent we've found. Monday night's 2-for-1 martini special sweetens the deal.

Visited March 2014
Helpful?
Thank belize4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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