As stated by TKDMike1 who was at El Divino's on Saturday the 10th, we were there the afternoon of Sunday, the 11th, Mother's Day. We had important clients with us and were trying to make a good impression. When we arrived Jose waited on us who is always polite and excellent, but he had to go home for the change of shift. He made our first drinks which were exactly as ordered and great. He then handed us off to Sergio.
Our client's wife ordered her drink the way she liked them, but he brought "his version" which was not at all what was ordered. She tried to explain to him that it wasn't what she ordered and he literally yelled at her and said that it was special for Mother's Day and that she should drink it anyway. Finally she said "just bring some water please", after which time he nearly slammed it down on the table and didn't speak to us the entire dinner.
We have experienced this before from this same waiter who tends to be loud and silly on occasion but to treat customers this way is unacceptable. Even though the normal bartender was there, who is great, Sergio decided to add grenadine and cherries "because it was mother's day" and refused to make it differently. After the rude treatment water was all that was acceptable to her. It ruined the entire meal, especially being Mother's Day.
We have eaten at this restaurant for over 8 years but won't be back, especially with special clients.
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