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Review of Grumpy & Happy

Grumpy & Happy
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: We Offer PRIVATE TOURS. Just your group alone with your own private guide. PRIVATE snorkel Tours to Hol Chan Marine Reserve. PRIVATE TOURS to Mayan Ruins, Cave tubing, Zip Line, Horseback Riding and other adventures.This company never mixes groups. Those with Special needs are welcome. The experience of having your own private guides cannot be underestimated. Conversation is easy and fun and relaxing from the start. Also Lorne and Jolene can cater totally to what you would like to do without compromise for others. Grumpy and Happy is a licensed tour operator registered with the Belize tourism Board.
Reviewed November 4, 2013

Let me just start by saying that I cannot recommend this excursion enough!! From start to finish, it was incredible. Loren and Jolene are two of the nicest people you will ever meet and they KNOW their stuff!! Heck, they're on a first name basis with the fish!

We were coming in on a cruise ship but that was ZERO problem for this excursion - their directions and planning were flawless - we were even able to hop aboard an earlier flight so we could have a little breakfast (fried jacks are AWESOME!!) before heading out to the reef - gave us plenty of time to wait for a small squall to pass over and enjoy the view from the meeting place.

Three snorkel stops in all and all of them were amazing -- my husband is not a brave snorkeler and he did GREAT because Loren and Jolene were so professional and reassuring.

We left feeling more like good friends than customers.

We were the only ones on the boat - it was very personal and we had tons of time at each stop - but still made it back for our flight in plenty of time and had no issue getting back to our ship on time. We were even able to make a pit stop in the Tourist Village of Belize City to sit at the Wet Lizard for a cold Beliken and feel sorry for all the cruise ship passengers who thought THAT was their adventure for the day.

Get out there and DO this trip -- it is the REAL Belize!!! Thanks Jolene and Loren for a WONDERFUL day and we can't wait to see you both again!!!

Thank CalicoLois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 - 157 of 270 reviews

Reviewed October 30, 2013

On our recent cruise to Belize, we had the most amazing snorkeling experience with Happy and Grumpy in San Pedro. The flight over was the beginning of the fun and anticipation. Their instructions and directions were to the letter easy to understand and navigage. We met Lorne and Jolene right across the street (literally) from the airport in San Pedro just as they were sitting down for breakfast, which gave us an opportunity to change into swimwear and use the facilities located there. We leisurely headed out on their boat a short distance to begin the fun. They bypassed one site that several other small boats of people were snorkeling and headed to a less crowded area to begin. If you are an experienced snorkeler, you may get antsy with the very laid back and non- hurried process as they fitted us with gear, etc....we wanted to get in that water :) . Lorne was the in-water "guide" for this first stop, and with only 4 people in our group was very "in control" of our movement as we were gathering in the water to begin, a bit more than we would have expected. Completely understand the need for security and keeping an eye on the group once we got started, so this is not a complaint. The underwater "tour" (as he fondly referred to it) was nothing less than breathtaking. The second site Jolene went out with us and she was a much more relaxed "guide" and was very hands on pointing out things we may have missed and occasionally sharing something special about what we were seeing. This trip was the highlight of our entire cruise and we know we will be back. Yes it's a bit pricey for an excursion, but the personal touch and lack of crowds was worth every cent. We will most definitely book with Happy and Grumpy again when we plan any trip to Belize in the future. You will not be disappointed.

Thank billye a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Planning a trip for 6 friends in Belize and we wanted to include snorkeling the reefs in our list of excursions. I'd read some not so good reviews on other tours and didn't want that kindn of experience. I booked a month ahead of time and from the beginning Lorne & Jolene were great on communication, replying to e-mails quickly (keeping in mind they're in the ocean during the day), and putting my mind at ease that we'd picked the right tour guides. Upon arrival they met us all, remembered that I had mentioned it was one of the girl's birthdays, and were very friendly. They were knowledgeable, detailed, and safety oriented. It rained slightly that day, but cleared up enough just in time that we were able to get a great time. Thank you Lorne & Jolene for everything!

Thank Bosejb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013 via mobile

Very good snorkeling!! The attention was extremely personal! It was safe and fun for the whole family!!

Thank Mon1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

We had booked 2 full day tours with Grumpy and Happy and a half day of reef fishing. We arrived on a beautiful Monday and contacted Jolene to confirm plans for the next 3 days. We were to do a full day snorkel on Tuesday but woke up to rain. Jolene called and we rearranged the plans so that we could still get the 3 days in by moving everything back a day. She was keeping her eye on the weather forecast. We woke up on Wednesday to more rain. We got another call and decided to just do one full day of snorkeling and the half day of fishing. Jolene was very kind and as helpful as the weather would allow. Just our luck it was raining again on Thursday. Jolene was great and informed us that the forcast was showing that Friday should beautiful so we decided on a full day of snorkeling. Thankfully Friday was finally beautiful and we were able to spend a day at Hol Chan and Shark Ray Alley before heading to Caye Caulker for lunch. They picked us up at the dock to our rental house and that was no easy task as it wasn't deep as they would have liked but they did a great job getting us on the boat and the we were off. We liked that they spent some time before we went in the water giving us some background on them and instructing us on safety. My daughter had a cut on her toe that was bothering her with the flipper and Jolene was so good with helping her get a scuba sock on and making sure she was comfortable and ready to go. They did a great job leading us through the crowded water (after 3 days of rain everyone was ready to get into the water). It was a magnificent and wonderful experience. My son stuck right to Lorne's side and Lorne was very good with him and all of us. We saw so much sea life we felt blessed with the opportunity to see such a beautiful part of creation. Even though the weather did not allow us to do everything we had hoped we are glad that we had Lorne and Jolene to work with us to make it the best experience we could have and to be our guides on such an amazing excursion. I don't think anyone could ever go wrong by booking a tour with Grumpy and Happy. You won't be disappointed.

1  Thank Myflowergirls2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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