Just back from a one week trip where I did 3 days diving with Ecological Divers. I highly recommend to choose this dive shop, if I go back at caye Ambergris I would for sure go diving with them again. Very professional, calm, patient, funny and very customer-oriented focus. It is a real 5 star diving with that team, royal treatment (with hot eucalyptus towel after diving to take off the salt!) and most importantly they really seem to enjoy and love what they are doing. We had a day planned to go diving to Turniffe. The boat was full of divers very excited to go discovering that famous dive site. After 1.5 hour of boat, the wave and the wind was so strong and unfortunately no safe enough to reach the dive spot. We took the decision that we have to go back, the weather was too risky to dive. It was really unfortunate and everybody was quite disappointing (without mentioning that we all woke up at 5:00 AM to go there...). Instead they brought us on a lovely island where they offer us to have lunch, drinks, do snorkelling and chill on that corner of paradise! After that they brought us on Caye Caulker to walk a little and have a beer at the split while watching kitesurfer. We had a really good time! The turnoff trip with 3 dives was a 250$ trip: they charge us nothing the day! They took that decision because safety and customer satisfaction is clearly part of their values. I was very impressed that they took that call and organize a lovely plan B. It was certainly a bad day for the bottom line in the short term, but for the long run they made a very good call, we gain a lot of respect and high trust from everyone on the boat.... and I am sure that we will all remember that day and would talk highly of this team that won't take any risk for the safety of their clients and can magically change a bad news and a very interesting opportunity. Very well done! Thanks again and see you soon.
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