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“Good value but not perfect”

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Homewood Suites by Hilton Atlanta Alpharetta
Ranked #6 of 26 Hotels in Alpharetta
Certificate of Excellence
Reviewed April 9, 2013 via mobile

We were on a house hunting trip for a relocation. Staff at front desk are fantastic. The maid service is hit and miss. They forgot our room one day and only half cleaned it the next. Free breakfast and dinners are a great extra for a quick bite at no cost. Rooms are nice and reasonably quiet. Pool, exercise and business center are very adequate. The location is right off 400 and easy on/off. Would stay here again.

  • Stayed: April 2013
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Thank Bucketlistm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlpharetta, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded April 15, 2013

Thank you so much for taking the time to submit your review regarding your recent stay at the Homewood Suites by Hilton Alpharetta. We appreciate you sharing your concerns and will address with the appropriate department heads to ensure we don’t miss future opportunities to “WOW” our guests in the future. We value our customers and want to make every stay like “A Home Away From Home”.

Thank you,

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501 - 507 of 542 reviews

Reviewed March 27, 2013

Had a nice weekend with friends using this hotel as our "base". Despite being on the north side of the city, access to mid-town and downtown were no problem. There are several restaurants in the area, shopping and MARTA are easily accessible. While the address is Alpharetta, it's still "Atlanta traffic" so be prepared. This hotel is located near GA 400 but road noise was nil. Also, Homewood Suites rooms are more like an apartment than a hotel with the in-room appliances (fridge, 2 burner range, micro, dish washer, etc.) so it's well suited for long term stays.

  • Stayed: March 2013, traveled with friends
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Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlpharetta, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded April 1, 2013

Thank you so much for taking the time to submit your review regarding your recent stay at the Homewood Suites by Hilton Alpharetta. We certainly believe our hotel team offers superior service in order to make our guests’ stay a memorable one. Again, we truly value you as a hotel guest and hope to have the opportunity to welcome you to the hotel again when you’re searching for hotels in Alpharetta......

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Reviewed March 16, 2013

I have been staying at this hotel over the last 13 years. It is always been a friendly and quiet hotel that is very accommodating to the business traveler. It is in a very good location in rural northern Atlanta area. The provide a very nice happy hour (beer and wine) along with a reasonably full course dinner. Those folks who like to stay in when they travel will love this. The breakfast serving is a fresh hot breakfast with eggs, meat and sides. For those who like a more simple breakfast, bagels, fruit and yogurt are available as well. The hotel is a bit worn nowdays, but not bad. The HVAC system seems a little noiser but effective. I actually just turn the fan "on" to prevent the system from starting and stopping. Overall, a nice comfortable place to stay.

  • Stayed: March 2013, traveled on business
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Thank thornick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlpharetta, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded April 1, 2013

We appreciate your time in reviewing the Homewood Suites by Hilton hotel Alpharetta. We take great pride in providing a superior guest experience for our hotel guests. Next time you’re in Alpharetta, we hope to have the opportunity to welcome you back to the hotel again!!!!!

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Reviewed March 9, 2013

I stayed here with my wife and 2 little boys for my nephew's wedding. We checked in on Thursday and found beer caps on the floor in the bedroom and the general cleanliness was suspect at best. We went to the rehearsal dinner that evening and came back to crash for the night. I slept in one bed with my oldest son and my wife in the other with our 3 year old. On Friday morning, both my wife and 3 year old woke up with bites all over their legs and neck. We went online to see what bedbug bites look like and these bites really looked similar. We went down to the front desk to show the Manager on Duty the bites on their necks and she said they didn't look like bed bug bites because they bite in a linear pattern. Then my wife raised her pant legs to show how the bites on her legs were in a linear pattern and the manager still insisted they must be flea bites (AS IF THAT'S ANY BETTER) and we must have opened the windows and removed the screens.

We spent the day of the wedding moving rooms and thoroughly heating all of our clothes in the hotel laundry room. This hotel is owned by a franchisee and not Hilton Corporate and they certainly don't seem to meet Hilton standards.

  • Stayed: August 2012, traveled with family
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3  Thank MKAH4192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlpharetta, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded March 12, 2013

Thank you for your response. I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and we strive to provide our guests with a great experience. We appreciate you bringing this to our attention and will work to make sure the problem is addressed. I would like to discuss a little further with you, please contact the hotel and ask for a member of management.

Sincerely yours,

Hotel Management

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Reviewed March 4, 2013

This hotel is all about the guests. Friendly staff, spacous front desk and check in area. Room was sufficient w/ a bedroom and then a kitchen -office-sitting room w/ TV. They serve a variety of breakfasts in a large common area buffet style in the morning, starting early until mid morning. After that, the area is returned to the comfortable den like room w/ plenty of seating, tables and lighting as well as a fireplace. After a day of business meetings for me, off site, I return to a 'welocome home' time to relax w/ fingerfoods and a drink to recollect from the day. In the summer months, there is a nice pool available to take a dip in for some refreshment as well. They offer maid serice daily and the hotel location is very convenient to shopping and eating. While the property is not located in downtown Atlanta, it is still convenient and I was able to take in a Braves game.

Room Tip: I have stayed at this property several times but have always had the same type of room which is perf...
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  • Stayed: May 2012, traveled on business
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Thank MaryBeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlpharetta, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded April 15, 2013

We are very excited to have had you as a hotel guest at the Homewood Suites by Hilton Alpharetta. We certainly believe our hotel team offers superior service in order to make our guests’ stay a memorable one. Again, we truly value you as a hotel guest and hope to have the opportunity to welcome you to the hotel again when you’re searching for hotels in Alpharetta.

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Reviewed February 27, 2013

A suite with double beds has a wonderful large balcony, livingroom, bedroom, and nice kitchenette with granite countertop, dishwasher, microwave, full fridge etc. The balcony allows me to air out the room so that it is really fresh. They don't overdo the air fresheners, which many hotels do. The bedroom windows open and there's a ceiling fan. It's a nice luxury environment, and there are full breakfasts every morning, and full dinner four nights a week, since they cater to a business clientele. And because it's a business hotel it's quiet whenever I've stayed here. Patrick and Chris at the front desk are so helpful. It's a really classy Homewood Suites and convenient to everything.

Room Tip: If you book the double bed suites, you will get a balcony.
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  • Stayed: February 2013, traveled with family
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Thank Jillneimark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2013

Staff here was just amazing. Christopher, at the front desk, helped us more than we can thank him! Even jumping off our car with jumper cables when our battery died! That's what I call service! Room sized compared to other hotels was spacious! Being able to close the doors off to the living room was great! Beds were nice and comfy. We even had a balcony!! I'd recommend this hotel to anyone staying in the area!

Room Tip: All of the rooms on the front side of the hotel have a balcony/patio
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  • Stayed: January 2013, traveled with family
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Thank Patrica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Atlanta Alpharetta

Address: 10775 Davis Dr, Alpharetta, GA 30009-4748
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Alpharetta
#5 Family Hotel in Alpharetta
#12 Business Hotel in Alpharetta
Price Range: $101 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Atlanta Alpharetta 3*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the Homewood Suites. We are excited to show off our new changes. We are proud to announce our property is under new ownership and management, in addition we are looking forward to a new face after a full renovation 2013!Located in Alpharetta, Homewood Suites by Hilton Atlanta-Alpharetta is in the suburbs and convenient to Verizon Wireless Amphitheater and North Point Mall.This hotel is within the vicinity of Archibald Smith Plantation Home and Primrose Cottage.RoomsMake yourself at home in one of the 112 guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Wired and wireless Internet access is complimentary, while video-game consoles and premium TV channels are also offered to provide entertainment. Conveniences include separate sitting areas and coffee/tea makers, as well as multi-line phones with voice mail.Rec, Spa, Premium AmenitiesDon’t miss out on recreational opportunities including an outdoor pool and a 24-hour fitness facility. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.DiningMeet other guests and eat at the complimentary dinner reception, held at evening on Mondays, Tuesdays, Wednesdays, and Thursdays. A complimentary hot/cold buffet breakfast is served daily.Business, Other AmenitiesFeatured amenities include a 24-hour business center, business services, and audiovisual equipment. Event facilities at this hotel consist of a conference center and small meeting rooms. Self parking is available onsite. ... more   less 
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Also Known As:
Homewood Suites By Hilton Atlanta Alpharetta Hotel Alpharetta
Homewood Suites Alpharetta
Hilton Alpharetta
Homewood Alpharetta
Alpharetta Hilton
Alpharetta Homewood Suites

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