I was married in September and recommended this place for my guests to stay at for about $69. Everyone seemed pleased with their rooms and hotel and enjoyed their stay. Although their rooms were fine and all, I was extremely disappointed with my experience at the Hyatt Place.
Before the event, the event planner and I talked about the shuttle that would take our guests to and from the wedding. We had an understanding that as many runs would be taken as necessary. On the day of the event I had a discussion with someone at the front desk and confirmed what the drop off and pick up times were to be. It was agreed that the first pickup time was going to be at 11:10. I was alerted by one of my guests at 10:40 that the shuttle had arrived and they had to leave now in order to get a ride back to the hotel. This was not acceptable at all. That was not what was agreed upon earlier in the day and prior to guests booking at the hotel. We still had activities and surprises for our guests at the end of the wedding. Unfortunately the wedding was cut short for our guests and nothing can be done to give that experience back. I was and still am very disappointed in this establishment and unfortunately cannot recommend the services of Hyatt Place to anyone.
The above happened on 9/1/12, and I have since heard that this happened to another "Wedding Block" group on 10/3/12. This must occur many times so I thought I would post this for other brides and grooms looking to put their guests at this establishment
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- Also Known As:
- Hyatt Place Windward Parkway Hotel Alpharetta
- Hyatt Place Alpharetta
- Hyatt Alpharetta
- Hyatt Place Hotel Alpharetta
- Alpharetta Hyatt