I called ahead and was told that there was a 20-30 minute wait for a party of 2 to be seated. Five minutes later when we arrived, I checked in and was told that the wait would be 30-40 minutes. Since this is one of my favorite restaurants, I was willing to wait. Unfortunately the entire interior was packed so we had to wait outside in the cold. 65 minutes later, I went to check on the wait and I was quickly told that there were still 10 people ahead of me. Then the staff member, turned from me and walked away. It was frantic in the front of the house, even kitchen staff were trying to handle customer demand in the front of the house. After 95 minutes, my husband and I decided to leave and make reservations at Fleming's in Dunwoody. We had an excellent experience there.
It was clear that the wait staff must have just miscalculated or lied about wait times. When 30-40 minutes turns into 95 (and still waiting), something has gone wrong. Like I said before, this WAS one of my favorite places to eat, but service is important to me. I will not be returning here, They have lost me as a customer.
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