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“New and convenient.” 5 of 5 stars
Review of Holiday Inn Express & Suites

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Holiday Inn Express & Suites
Ranked #5 of 24 Hotels in Alpharetta
Certificate of Excellence
Jacksonville Beach, Florida
Level Contributor
119 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“New and convenient.”
5 of 5 stars Reviewed June 13, 2014

Enjoyed a nice quiet evening. Hotel is clearly remodeled and convenient to so many restaurant choices. From a Costco hot dog to Chipotle or Which wich...the selection is endless.

Staff was very friendly and breakfast was tasty (and free). Will definitely stay here again in the future.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank peakprfrmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, June 16, 2014
We are so happy to hear we met your expectations. We know you have a choice in where you stay, so we are glad you made us your choice. We appreciate you and your comments about our location, staff and breakfast as well as noting our new renovation. Thank you for your business. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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304 reviews from our community

Traveler rating
    195
    73
    26
    8
    2
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Independence, ky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2014 via mobile

This is a very nice hotel for the money. Everyone from the front desk to the house keeping was very friendly and helpful. The room are updated and clean. There are a ton of great restaurants within close proximity. I will stay here again my next trip to the Atlanta area.

Stayed June 2014, traveled on business
Helpful?
1 Thank Lowrymonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, June 11, 2014
We are so happy to hear we met your expectations. We appreciate you and your business and glad you will stay with us when travels bring you back to the area. We are glad you were able to enjoy all that our area has to offer in fine dining, etc.
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Chicago, Illinois
1 review
5 of 5 stars Reviewed May 31, 2014

The Holiday Inn Express Suites in the Alpharetta/Milton has locked into the perfect combination of value, price, cleaniless, and friendly service sought after by a business traveler trekking to the northern suburbs of Atlanta. Internet service, free parking, and morning breakfast are just "extra whip cream on top of the ice cream" . I will certainly stay here for future trips to this area. Sean B.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, June 2, 2014
We are so happy to hear we met your expectations. Thank you for your business. We hope to see you back in the near future.
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Kenner, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

I highly recommend this property. I traveled with my husband, infant and father to meet my sister and her 3 teenage boys. We had two rooms for all of us and were very comfortable. Even when we all hung out in 1 room there was plenty of space!

The hotel was clean and modern, beds were super comfortable!!

Breakfast was delicious and always replenished. Each day i went down near the end of the breakfast and it was always still fully stocked and fresh.

Location was also great - conveniently located near tons of restaurants, shopping, etc.

I would definitely recommend this property and would stay again when i have the opportunity.

Mini fridges were very cold! I mention this because normally hotel fridges are not cold but this one was super cold and had a freezer compartment which was great.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank pamela a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, May 29, 2014
We appreciate you letting us know about your recent guest experience. We are thrilled to hear you plan to return to Alpharetta and will be calling us your home away from home. We value you and your business.
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Savannah, Georgia
1 review
5 of 5 stars Reviewed May 24, 2014

I was in a tight spot one evening when I learned that the friend whose hospitality I was counting on turned out to be unable to host me due to sad events that had recently occurred. I was not counting on this unexpected expense, and found that the hotels in the area were either way too expensive for my budget or were reviewed very poorly by folks who had stayed there -- and by the time I learned of my friend's inability to host me, it was past the time that most hotels answer their phones (I think it was around 11pm).
Thanks be to God that I found this hotel, which at the time was called the Hotel Sierra, and that a consummate professional and gentleman by the name of Byron answered the phone when I called and aided me in securing a room there at an absolutely outstanding price. I wasn't expecting to have arguably the best hotel experience I've ever had that night and the following morning, but that's what happened. Great price, great room, the best front desk service I've ever had, and a decent breakfast to boot.
Byron stood out to me not only because of his eloquent and well-enunciated manner of speech, but also because of his very-well-kept appearance and atypically fancy poise. The man exuded class, and really helped me out of quite the unpleasant situation. I will definitely be prioritizing this hotel from now on whenever I am in need of a hotel in the area.

I wish it hadn't took this long to get around to writing this review, because Byron deserves a more rapidly issued review than this. :) A superb experience, all around.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank UNSC_Brandon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, May 27, 2014
Thank you for sharing your story. We are happy to hear we were able to assist you. Byron is a huge asset to our team, so we will share your kind comments with him and our entire team. We look forward to seeing you when your travels bring you back to the area. Thank you for your review. We appreciate you and your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 13, 2014 via mobile

This is Alpharetta...you would be hard pressed to find a sleazy roach motel here. This Holiday Inn Express is in a location convenient to shopping, and retail. The hotel was clean, the staff professional, and the area is safe. I didn't find the mattress to be very comfortable, but that's because my personal mattress is made out of angel wings, and baby dreams. But seriously folks, this is a great place to stay whether you're traveling alone...or with the family.

  • Stayed May 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank milleniumfalcon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, May 14, 2014
We are happy to hear you enjoyed your recent stay with us in Alpharetta. We appreciate your comments and hope we always meet your expectations while you are our guest. We look forward to seeing you back again in the near future, when your travels bring you to the area. Thank you so much for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 stars Reviewed May 11, 2014

hotel is great , lobby very clean brand new , staff very friendly smiles , laughs feels like family , front desk morning woman beautiful and tended to all my family needs even walked us to our car with great conversation . only thing pool wasnt open yet and kids wanted to swim, they told us becasue of revontations it will open memorial day weekend

Room Tip: 507 very nice room
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rachelle h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, May 14, 2014
Thank you for taking time to let us know about your recent stay. We always enjoy hearing from our guest and their comments about our new hotel. We are glad to hear you enjoyed the many breakfast options we offer. We are sorry you were not able to enjoy our seasonal pool, but do hope you will return during the summer months when we open it up for our guest use. Thank you for your business. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites

Property: Holiday Inn Express & Suites
Address: 12505 Innovation Way, Alpharetta, GA 30004 (Formerly Hotel Sierra Alpharetta)
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 24 Hotels in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express & Suites 3*
Number of rooms: 124
Official Description (provided by the hotel):
The new Holiday Inn Express & Suites delivers a fresh take on modern day travel by beautifully blending southern hospitality and charm with intelligent design, stress-free service and free-flowing amenities. Its 124 smartly designed suites feature flat panel TVs, MP3 docking stations. Our features include breakfast with our signature cinnamon rolls and pancakes, WI-FI throughout the hotel. Conveniently located off Windward Parkway with easy access to fast-paced Atlanta just 35 miles south. ... more   less 
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