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“Good service, good value, nice location”

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Holiday Inn Express & Suites
Ranked #10 of 25 Hotels in Alpharetta
Certificate of Excellence
Chicago, Illinois
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good service, good value, nice location”
Reviewed September 11, 2013

Family stayed for 4 nights over a weekend, 2 db bed suite worked fine. Only negative is why Double beds instead of Queen size ? Front Desk staff was very polite and addressed all our needs. Hotel was going through a 'rehab' , painting and hall repair when we visited - staff made visit comfortable by warning us of the mess and bad painting smell. Overall hotel is in great shape, staff was friendly and heplful and priced right. Would stay there again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, September 12, 2013
We appreciate your time to post about your recent stay. We are very excited about our new fresh look, so we are happy to hear you will return to our property when your travels bring you back to the area! We look forwarding to see you again soon. Thank you for your business!!
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340 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
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English first
Raleigh, NC
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 4, 2013

Room was comfortable, we appreciated the mini-fridge and microwave in the room. Breakfast was fantastic, if not quick - made to order omelets were delicious, and prepared by a very friendly chef. Other than the omelet-maker, there was one employee responsible for the coffee, waffles, and omelet ingredients - he was working hard, but having a hard time keeping up. The hotel was in the midst of guest room renovations. Staff was friendly. Good location, we got a great price through Hotwire.

Stayed September 2013, traveled with family
Helpful?
2 Thank kymrenee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, September 5, 2013
We are happy to hear you had a nice stay with us. Chef Tim loves to make a great breakfast for our guest, so we will let him know you mentioned him in your review. We sure hope you will be back in the coming months to see the new product we will have for our guest.
Thank you for your review and thank you for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phenix City, Alabama
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 24, 2013

My wife and I stayed here for a weekend "getaway" and we loved it! The hotel is a little older and undergoing some renovations, but the stay was extremely relaxing and comfortable. The bed was perfect, the suite was very nice. Probably the best part (to me at least) was the breakfast. Free breakfast bar including eggs, sausage, potatoes, the usual cereal and muffins, but also...made-to-order omelets! FREE!!! I've enjoyed omelets at a few different hotels, but never free! That alone makes this hotel a great value! In addition, the staff was very friendly (especially Ismael, the omelet chef). The Alpharetta area is beautiful and peaceful, and there is plenty of shopping and dining just across/down the street from the hotel. Definitely going back!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank irishfan9891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, August 25, 2013
Thank you very much for your kind review. We love hearing all of your kind comments about our property and staff. We are so happy you enjoyed our complimentary cook to order breakfast. Its always a great way to start your day. We hope you will be back again for a "get-away" in the near future and make us your home away from home!
We appreciate you and your business!
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Miami, Florida
Level 5 Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 22, 2013

Stayed here on the weekend with my daughter.We had the exec double room and it was nice and roomy. Small kitchen and pull out sofa. The products were Gilchrist and Soames and very lovely. We used our AAA when making our reservation and it was a value.
The staff was very friendly and the room was quite clean. They were doing some renovation preparations.
The only complaint i have is the air conditioning was quite loud.
Location is great and there are places to eat everywhere. Easy interstate access also.
The breakfast was very good. There was an omelet bar and homemade waffles. Starbucks coffee.
I understand that it has been bought out by Holiday Inn and will be changing over the next few months. Renovations and changes in store.

I would not hesitate to stay here again!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DLC57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, August 25, 2013
Thank you for your review. We are thrilled to hear you enjoyed your stay with us. You are correct, we are making some great changes and hope you will be back to see the finished new IHG product. Thank you for your business. We look forward to seeing you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, TN
Level 6 Contributor
205 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed August 18, 2013

Stayed here over the weekend by myself. I had the executive king room and it was quite nice the AAA rate made it a steal really. The staff was very friendly and the room was quite clean. Location is good, its right there off the interstate with a dozen other hotels and there are places to eat everywhere. I only made breakfast one morning but it was pretty good. I didn't have time for the omelet bar but it looked very good and judging by the line it must have been good. The selection was good but I just went with some toast and eggs. I didnt see any bacon or waffle irons but I didnt take issue with that.

I only really had one complaint. The a/c in my room was very loud. When the compressor kicked in it was capable of waking me up in the middle of the night. Other than that I was very pleased with my stay and I dont think I would hesitate to stay there again!

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sparksjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, August 19, 2013
Thank you for taking time to post about your recent stay with us. We are pleased to hear you will make the choice to stay with us again in the near future. As you mentioned our guest love the great variety of the hot made to order breakfast options, which do include waffles. Thank you for letting us know about the A.C unit, we will bring this to the attention of our staff to ensure our guest have a great night sleep.
We appreciate you and your business. We look forward to having you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 14, 2013

We found this hotel last year and stayed here again on a recent trip. I was once again pleased with the cleanliness of the hotel as well as the service of the staff. When we arrived we asked the front desk attendant if there were any parks nearby for our children to get some energy out and he suggested a park that was down the road from the hotel. What a great suggestion, our children had a wonderful time. The rooms here are larger than most hotel rooms and the breakfast is great. My husband loves the omlette station and my son was happy to place his order for a waffle.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tigerlilly37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, August 19, 2013
Thank you so very much for your great review. We are pleased to hear you are a return guest and will continue to stay with us on your future trips to the area. Thank you for noting our great "extra`s" we have available to our guest. We appreciate you and your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peachtree City, Georgia, United States
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 28, 2013

We spent the night after seeing concert at Verizon Amphitheatre. A few minor cosmetic imperfections in our room, but, overall, very nice! King size bed, sectional sofa, flat screen tv, kitchen sink, mini fridge, microwave along with silverware and china. Bathtub/shower and toilet separate from the sink and mirror.

Room Tip: we had room on 5th floor. Very quiet and had no problems sleeping.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review, August 4, 2013
Thank you so much for your review. We appreciate your comments about the details you enjoyed about our property. We hope you will be our guest the next time your travels bring you back to the Atlanta area! Thank you for your business!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites

Property: Holiday Inn Express & Suites
Address: 12505 Innovation Way, Alpharetta, GA 30004-8502 (Formerly Hotel Sierra Alpharetta)
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 25 Hotels in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The new Holiday Inn Express & Suites delivers a fresh take on modern day travel by beautifully blending southern hospitality and charm with intelligent design, stress-free service and free-flowing amenities. Its 124 smartly designed suites feature flat panel TVs, MP3 docking stations. Our features include breakfast with our signature cinnamon rolls and pancakes, WI-FI throughout the hotel. Conveniently located off Windward Parkway with easy access to fast-paced Atlanta just 35 miles south. ... more   less 
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