We brought our girls there for our second trip to the American Girl store and I was tremendously disappointed in this Hilton Garden Inn. As a Hilton Honors member, I have never been disappointed in any of my stays, but, unfortunately this was not a great hotel. Upon checking in, the front desk clerk proceeded to check us despite never getting off the phone. The lobby had trash on the tables. Next, we get on the elevator and the first site we see is two huge bags of trash in the hallway (this was at 4 pm) which is way too late to have trash in the halls left over from housekeeping services.
Next, the American Girl package was set up in my mother-in-laws room, not ours, but this was minor.
Breakfast was great and the cook doing the made to order items was actually the friendliest staff member we encountered all weekend.
We have stayed at the Marriott and this Hilton Garden Inn for the American Girl weekends and I would highly recommend the Marriott instead of this underperforming property.
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- Also Known As:
- Hilton Garden Inn Atlanta Northpoint Hotel Alpharetta
- Hilton Alpharetta
- Alpharetta Hilton
- Hilton Garden Inn Alpharetta