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“Very Nice! Should have had more shuttles running!”

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Embassy Suites by Hilton Atlanta Alpharetta
Ranked #11 of 26 Hotels in Alpharetta
Certificate of Excellence
Reviewed May 22, 2013

Very nice place. Lobby is quite pretty and big. Breakfast is pretty good. On the 5th floor, you get free snacks(redbull, coke, candy bars, popcorn, etc) which was was cool. Everything was really nice. The only problem was the shuttle service to the amphitheater. It picked us up right on time otw there but took forever picking us up after the show(almost 2 hours). Everyone was pissed. They only had one driver running picking us up when they had at least one more shuttle. They should have had another one picking up since so many people at the hotel were at the concert. The garden hilton literally had 4 shuttles come and go everytime the embassy had one come and go. I think this was due to them not knowing how many people were coming to go to the show. Besides this, the hotel is very nice and the people who work here are kind.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Trey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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756 - 762 of 869 reviews

Reviewed May 20, 2013

The hotel was perfect. The staff were professional and made me feel like I was important. I enjoyed the breakfast and the cook to order omelette. The room was very clean and nice. I cant wait for the next trip.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

I've stayed at dozens of Embassy Suites including previously earning Hilton Diamond status. I made the mistake of reserving multiple rooms at this hotel for an adult family reunion. The hotel overbilled most of my family and after hours of phone calls has still not corrected the billing errors. In addition - This hotel becomes a pre-teen crazy house on the weekends. The hotel had no less than four weekend children groups running the halls and lobby with no adult supervision. It appears the hotel caters to 10 year old girls having birthday sleep overs with dozens of friends. Adults seeking sleep - BEWARE!!

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Laurie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherylSkeen, General Manager at Embassy Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded May 17, 2013

Thanks for your feedback. It's my understanding that you have recently spoken to the front office manager and that all has been resolved now and that you were compensated for the issue. If this is not correct, please contact me directly and I will assist you. My direct line is 678.762.8700. I apologize for any inconvenience you incurred from the billing issue as well as the children whose parents were not supervising their children. Again, I appreciate your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

This overall was a great stay! We have stayed here before and always had pleasant experiences. At this particular stay, the receptionist was not friendly and when she found out I was there with some of my daughters friends for a birthday "celebration/sleepover" (totaling 7 only 4 sleeping at the hotel) she immediately got a little "snippy". The hotel restuarant staff/bar staff, was very pleasant and always enjoyable. I would stay here again,I think they just need to work on what they advertise on their website as far as the groups.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank EagerSieg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2013 via mobile

Honestly this is a nice hotel with pleasant staff, however... Be warned that my AC unit, which has the return in the bedroom ( brilliant!) squeaked squealed most of the night if/when I had it on high and cold. Hair in the shower spoke of a less than arduous cleaning. Coffee in the room was like a 15 year old device and the weakest most undrinkable coffee EVER! The most classic thing is the wonderful courtyard in THE MIDDLE OF THE HOTEL. 80s or 90s style. Nice look. Just don't get a lower floor above the bar/restaurant as the noise goes echoing up right into your room. An the pillows were pathetic. Other than that - enjoy! This is why I am a Marriott guy.

  • Stayed: May 2013
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Thank TNTATTHEBEACH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CherylSkeen, General Manager at Embassy Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded May 17, 2013

Thanks so much for your feedback. I'm truly sorry you were less than satisfied with your the condition of your suite. I hope you will consider staying with us again in the future as we are scheduled for a guest room furniture refresh in August. If I can assist you further, please let me know.

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Reviewed April 30, 2013

I've stayed here at least a dozen times! The hotel accommodations are comfortable and inviting. The breakfast is top notch and you can't beat a free happy hour! The location is great too. Plenty of restaurants and shopping around. I love staying at this hotel.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Rob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

Very good hotel and professional staffing in a nice area with lot of dinning opportunities. I can warmly recommend this hotel for business or pleasure. I loved the waterfall inside and the open areas.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Patrik N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Atlanta Alpharetta

Address: 5955 N Point Pkwy, Alpharetta, GA 30022-4808
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Alpharetta
#13 Business Hotel in Alpharetta
Price Range: $87 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta Alpharetta 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Situated in the affluent area of North Point, a development of Alpharetta, GA. Discover the suburban sophistication at the Embassy Suites Hotel in Alpharetta. This hotel is located just minutes north of downtown Atlanta, where you can experience world-class hotel accommodations, for corporate and leisure travelers alike. From handsomely appointed suites to the fully equipped fitness center and relaxing indoor pools, this hotel in Alpharetta, GA offers exclusive amenities. The spacious suites include a separate private bedroom and living room. Each suite is equipped with an activity table, wet bar, mini-fridge, microwave, two 32 inch flat screen TVs and alarm clock radio with MP3 dock. During your stay enjoy complimentary full cooked-to-order breakfast and complimentary drinks and light snacks at the Evening Reception. Dine without leaving the hotel at the on-site restaurant Cascades, serving, lunch and dinner. Dine without leaving your room, room service is available daily from 11am. to 11pm. After a meeting in the North Point Business District or a day of shopping at nearby North Point Mall, guests can unwind at Cascade's or at the hotel bar. For guests planning high-impact meetings or social events, the Embassy Suites Hotel Alpharetta offers flexible, state-of-the-art event space with Southern hospitality, exceptional catering services and event planning professionals to ensure an unforgettable experience. Experience an upscale community retreat at one of the finest hotels in Alpharetta for business or leisure. ... more   less 
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Also Known As:
Embassy Suites Alpharetta
Alpharetta Embassy Suites

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