This hotel is new and very pretty but the management is horrible as well as the staff. Management was on their cell phone standing at the front desk while I was trying to check in. Then she started yelling and speaking her language to another manager. Very unprofessional. I will never stay at this property again. I will use my Hilton points and stay downtown at the Hilton Garden Inn.
- Official Description (provided by the hotel):
- Hampton Inn & Suites Albany at Albany Mall offers comfortable accommodations, free hot breakfast, free WiFi, meeting space, outdoor pool, fitness center and business center. ... more less
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