We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Value - could use an update”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Baymont Inn & Suites Albany at Albany Mall
Ranked #10 of 25 Hotels in Albany
Write a Review

345 reviews from our community

Traveler rating
    108
    107
    73
    35
    22
See reviews for
136
50
29
104
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Gillsville, Georgia
Level 5 Contributor
87 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 18, 2013

I stayed here over the weekend for a veteran's event at the local American Legion. I have stayed here before, but this time the experience was awesome. From the moment I arrived, I was treated like royalty. Jill, Tim, and Mike worked the front desk with precision, and all had a very welcoming attitude. Tim always had a smile to share and asked if I was enjoying my trip everytime I saw him. Jill was so polite and courteous when she checked me in; she was quick to let me know that if I needed anything to let her know. Mike was a joy to interact with, he always had a funny remark or comment to share with me. All three of the mentioned employees seemed sincerely happy to be working on the property. Jilll and Mike fulfilled my request for facial tissue immediately. When I returned home, I discovered I left a personal item my room. I called them, and Mike answered the phone. He assured me that housecleaning had turned in my item and that he personally would see that it was mailed to me within the week. Thank you Mike for doing that for me; the item has a lot of sentimental value. I would not hesitate to stay here again.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gillsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesonInn-Albany, General Manager at Baymont Inn & Suites Albany at Albany Mall, responded to this review, March 12, 2013
Dear Gillsville,

I can only dream of having a sense of humor as lively as yours. My staff and I truly enjoyed you you’re your witty one-liners.

It was my pleasure to return your items to you. That is why we are here. To satisfy and need you may have. We strive to exceed each and every guest’s expectations and in your case I hope we did just that!

Thanks and see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
Reviewed February 17, 2013

I am a member of a Veteran's group & we stay at this facility approximately once a year. This recent visit was met with a change in ownership and with this change came the most delightful person. Tim H. was so welcoming and personable. You could certainly tell he loved his job and he was very customer service oriented. I witnessed, during my visit, his frequent smile and obliging attitude. Despite the situation, which was at time times very trivial, he always stated, "not a problem". What an asset he is to this site. These are my comments and the comments of everyone that visited this past weekend - of which there were over 60 of us. Thanks, Tim - you made our visit a pleasurable experience.

Room Tip: Corner room was quite and out of the noise areas.
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesonInn-Albany, General Manager at Baymont Inn & Suites Albany at Albany Mall, responded to this review, March 12, 2013
Dear Janet W,

Thank you for the kind words of appreciation. It was truly our pleasure to host you and the Forty & Eight attendees. We are so happy to hear you had a great time here in Albany, GA.

I cannot agree with you more when it comes to Tim H., our Guest Services Manager. He is a vital asset to our team. No request is too small, no task too much for him to handle and he always seems to do it with a smile.

We are looking forward to hosting you and your group again next year!

Until next time...

Thanks,

Mike Alexander
General Manager
Baymont Inn & Suites Albany
2720 Dawson rd
Albany, Ga 31707
(229) 435-3737 office
(229) 432-2308 fax
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fultondale
1 review
Reviewed February 6, 2013

We went to this motel because our daughter was playing softball. The place was very clean. Ms. Alfree was very nice and courteous to my husband when he checked in. I called for a wake up call, but was call on Alabama time instead of Georgia time, but other than that I would stay there again if we have to go back to Alabany, Georgia again. Also if all the Baymont Inn & Suites are like this one, I would stay there instead of other places. We did not eat breakfast there, because we had to go to ball park early.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Doloris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesonInn-Albany, General Manager at Baymont Inn & Suites Albany at Albany Mall, responded to this review, February 12, 2013
Dear Doloris S.,

Thank you so much for your review. We appreciate you for selecting Baymont Inn & Suites of Albany for your lodging needs. Please allow me to express my sincerest apologies for not delivering your wakeup call on-time, I hope you did not miss any of your daughter's softball game.

Here at the Baymont Inn & Suites of Albany we truly believe our most important asset is our courteous and caring staff. So Happy to hear that Ms. Alfree made you and your husband feel welcome and comfortable.

Thank you and see you soon!

Sincerely,

Mike Alexander
General Manager
Baymont Inn & Suites Albany
"Hometown Hospitality begins here!"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2012

This is our second time visiting. Just as the first, we received excellent service from the cleaning staff to the front desk personnel. Cathy and Kim were extremely helpful and courteous. The room was very neat, the amenities were abundant, and the overall experience will bring us back. Thanks!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chelda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesonInn-Albany, General Manager at Baymont Inn & Suites Albany at Albany Mall, responded to this review, May 27, 2013
Thank you so much for your review! We here at the Baymont Inn of Albany are fueled by customer feedback and we love to hear from our guests! First and foremost we’d like to thank you for allowing us to accommodate your lodging needs. We take great pride in customer service and are pleased to hear that our staff and property have met your needs. Thank you once again and we hope to see you soon!

Cathy Williams
Front Desk Associate

Tim Hardwick
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 2, 2012

I have stayed at the Jameson Inn on more than one occasion. Recently I was in town for a funeral and the manager Tim and Melissa went the extra mile to make sure the room was available when I returned from the service. I always enjoy my stay here, the rooms are clean, the staff friendly and helpful, it sits in a nice quiet location but close to shopping, diners and sooooo peaceful. My family is planning a trip in September and I will be reserving rooms there. And for all my visits home. CONGRATULATIONS JAMESON, for having a great staff with a heart. A job well done. Two thumbs up Tim for caring.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank blackbeautycly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Baymont Inn & Suites Albany at Albany Mall, responded to this review, July 8, 2012
Foremost, thank you so much for your review. We appreciate you for selecting the Jameson Inn of Albany for your lodging needs. Please allow me to express our heartfelt condolences for your loss. Here at the Jameson Inn, we believe our most important amenity is our caring staff. We are happy that your stay was clean, comfortable, and peaceful. We certainly look forward to your return in September! Melissa, our Head Housekeeper, also sends her regards. Although the occasion, we are pleased to find that your stay was enjoyable.

Yours in hospitality,

Tim Hardwick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Albany hotels
1.2 mi away
Country Inn & Suites By Carlson, Albany
0.1 mi away
Park Inn by Radisson Albany
0.3 mi away
Quality Inn
Quality Inn
#15 of 25 in Albany
92 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Wingate by Wyndham Albany
3.2 mi away
Merry Acres Inn
Merry Acres Inn
#9 of 25 in Albany
155 reviews
0.2 mi away
Fairfield Inn & Suites Albany
Show Prices
Show Prices
Show Prices

Been to Baymont Inn & Suites Albany at Albany Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baymont Inn & Suites Albany at Albany Mall

Property: Baymont Inn & Suites Albany at Albany Mall
Address: 2720 Dawson Rd, Albany, GA 31707-1629 (Formerly Jameson Inn)
Phone Number:
Location: United States > Georgia > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Albany at Albany Mall 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Reservation Counter, Booking.com, Priceline, Orbitz, Expedia, Hotels.com, Cancelon, Travelocity, Hotwire and HotelQuickly so you can book your Baymont Inn & Suites Albany at Albany Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jameson Inn Albany
Albany Jameson Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing