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“Good hotel-could be great”

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Country Inn & Suites By Carlson, Albany
Ranked #5 of 25 Hotels in Albany
Reviewed March 20, 2009

We did not intend to stay at the Country Inn, but were referred to them when the Albany Best Western was full. The hotel has only been open for8-9 months. The lobby was pretty..nice and clean. We found the front desk personnel pretty nice, but they failed to mention that the jacuzzi in our room had to be turned on at the front desk. I think they should have turned it on when we checked in, but they didn't. We had to call the front desk later that night to ask about ti, and they turned the jets on at the front desk! I found it embarrassing. The next morning, my husband got in the jacuzzi again, and it didn't work. Another call to the front desk to get the jets turned on. We asked the clerk at check out why we had to call... she said that the motors kept burning out, so their maintenance crew fixed it so the front desk controlled them. That's unacceptable to us, and it would keep me from staying there when I wanted a jacuzzi room. They need to work on another solution. Other than that, The place was okay, nice and clean. decorated well.

  • Stayed: March 2009, traveled as a couple
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1  Thank jamlady50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navin P, Manager at Country Inn & Suites By Carlson, Albany, responded to this reviewResponded December 4, 2016

Thank you for your business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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372 - 374 of 374 reviews

Reviewed January 12, 2009

This was a great hotel! This hotel is fairly new and is very clean. The employees were very nice and accomodating. The rooms are not very large, but serve their purpose appropriately. The bathroom has 2 sinks and very good counter space. There is an indoor pool and whirlpool, however the whirlpool was not working right. The jets worked but the water temperature was lukewarm. We just wanted the pool anyway, so that didn't really bother us. The breakfast was a typical continental breakfast, nothing too extraordinary, but it served it's purpose well. There is a Mellow Mushroom (pizza) next door which is great for grabbing dinner after a long day on the road. There is also a movie theater and a Kohl's within walking distance. If we need to stop in Albany, GA again we will definitely stay at the Country Inn and Suites again... and I recommend you do so as well.

  • Stayed: December 2008, traveled with family
    • Value
    • Location
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1  Thank josa4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navin P, Manager at Country Inn & Suites By Carlson, Albany, responded to this reviewResponded December 4, 2016

Thank you for your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2009

Nice fairly new hotel in Albany. Breakfast bar was the basic one you see at hotels in this class. While still not a full gym, it certainly was nicer than most hotels. I didn't swim, but it looked like a nice pool area too. There's a Mellow Mushroom next door or most other restaurants around the mall within less than a 5 minute drive.

  • Stayed: October 2008, traveled on business
    • Location
    • Check in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank Remote Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navin P, Manager at Country Inn & Suites By Carlson, Albany, responded to this reviewResponded December 4, 2016

Thank you for your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Albany

Address: 2809 Nottingham Way, Albany, GA 31707-1284
Phone Number:
Location: United States > Georgia > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 25 Hotels in Albany
Price Range: $100 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Albany 2.5*
Number of rooms: 1
Official Description (provided by the hotel):
The newly built Country Inn and Suites Albany is located in the downtown area of Albany, GA. Amenities that the hotel provide is High speed internet access, complimentary breakfast, complimentary parking, exercise room, indoor pool, meeting space, business center, complimentary local phone calls. You can also find restaurant very nearby. ... more   less 
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