We did not intend to stay at the Country Inn, but were referred to them when the Albany Best Western was full. The hotel has only been open for8-9 months. The lobby was pretty..nice and clean. We found the front desk personnel pretty nice, but they failed to mention that the jacuzzi in our room had to be turned on at the front desk. I think they should have turned it on when we checked in, but they didn't. We had to call the front desk later that night to ask about ti, and they turned the jets on at the front desk! I found it embarrassing. The next morning, my husband got in the jacuzzi again, and it didn't work. Another call to the front desk to get the jets turned on. We asked the clerk at check out why we had to call... she said that the motors kept burning out, so their maintenance crew fixed it so the front desk controlled them. That's unacceptable to us, and it would keep me from staying there when I wanted a jacuzzi room. They need to work on another solution. Other than that, The place was okay, nice and clean. decorated well.
- Official Description (provided by the hotel):
- The newly built Country Inn and Suites Albany is located in the downtown area of Albany, GA. Amenities that the hotel provide is High speed internet access, complimentary breakfast, complimentary parking, exercise room, indoor pool, meeting space, business center, complimentary local phone calls. You can also find restaurant very nearby. ... more less
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