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“Unusual low for Marriott”

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Courtyard by Marriott Miami Aventura Mall
Ranked #3 of 8 Hotels in Aventura
Certificate of Excellence
Santa Clara, CA
Level 4 Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Unusual low for Marriott”
Reviewed July 8, 2013

I've stayed at this hotel several times, and the one thing it's had going for it in the past has been the consistency of operation. The rooms are always clean and neat and I know I can count on it being that. Or I thought I could. I was unexpectedly stuck in town an extra night at the last minute and needed a place to stay, so I booked a room late in the day when I realized my flight was not going to happen. It was late, I put my bags in the room, checked in and then left for dinner. I had noticed there was a bit of a musty smell, but in all honesty if I hadn't been so tired it probably would have registered with me to have them move me while I was out to dinner. This is a low for this hotel, and I'm posting this because I still believe that if this is the worst thing that can happen to you on a stay here, you'll still have a nice room in a lovely courtyard in a nice city at a decent price. There are more ammenities at this Courtyard than there are at other Courtyards, it's a nice quiet setting with NO PARKING CHARGE (gasp!) in the Aventura Miami area. The staff is ALWAYS charming, welcoming and helpful. I know they would have changed me to another room (providing there was one available) if I hadn't been too tired to think about it, but there is value in knowing what the worst you can expect of someone.

Room Tip: I typically request a quiet section of the hotel, sometimes that varies by groups staying there.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank sassafrasss393
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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549 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
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English first
Miami Beach, Florida
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 25, 2013

I expected a certain usual level of quality with Courtyard. I got that and so much more. The staff were genuine and knowledgable. The room was filled with thoughtful touches. They wrap the glasses and sofa bed bedding. (I took comfort in knowing they were cleaned just prior to my use) The renovation is modern and trendy. Prices good and the breakfast was better than some bakeries! I highly recommend.

Room Tip: ask for the suite...you will feel like royalty
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank miamb29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providenciales
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 17, 2013

Just returned for yet another shopping adventure and I would not stay anywhere else in Adventura. This hotel is not the Ritz but the staff is fantastic....they go out of there way to make your stay fantastic. I would like to make a special mention to Latoya Gordon and Fannie Joyner who went out of there way to make me feel at home. I would definitely recommend this hotel and I will be returning very soon.

  • Stayed June 2013, traveled solo
    • Value
    • Location
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Helpful?
Thank RockyRoad2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
Level 6 Contributor
223 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed May 31, 2013

Have stayed at this Courtyard several times over the past year. Happily, the renovations are complete. Problems encountered in the past were dealt with quickly & efficiently. The staff goes out of their way to help when needed & it is one of the reasons we keep returning. The beds are Marriott quality & very comfortable. The room is large with a desk, free WiFi & plenty of space to plug in electronics. iHome radio lets you hook up your iPhone or iPod next to the bed. Under counter fridge. Room is well lit so you can read easily in bed, in a chair or at the desk. Small coffee pot in room or free coffee in lobby in a.m. Across the street is a Publix grocery, deli, Italian restaurant & Starbucks so you don't have to eat in hotel. Free parking. Aventura Mall is in walking distance.
Easy access to I-95 is 5 min. away. The Village of Gulfstream Park in Hallandale with horse racing, supposing, restaurants & nightclubs is 5 min..North. The location of this hotel can't be beat.

Room Tip: Have stayed in every wing - all quiet
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank Yvonne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
277 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed May 26, 2013

I selected this hotel as a mid way point between Fort Lauderdale and Miami. Unknown to me, the hotel was undergoing renovations during my stay. When I arrived, I was told the room would be ready in a little while and could I come back. I left my name and number at the counter and was called about 15 minutes later. (what a waste of time to leave and then be summoned back).

The lobby was clean. The carpeting and downstairs was being upgraded which made it difficult to access the parking in the rear of the property.

My room was facing the rear of the building, so I didn't hear the hum of the interstate.

It was clean but the caulking in the tub had a lot of mildew. The duvet cover smelled like raunchy perfume, so I placed it in the closet away from the bedding.

The mattress at this Marriott chain was not as comfortable as others.

I honestly didn't expect too much from this average hotel. The price was very good compared to others in the area.

The location is a three minute walk to a huge mall (Aventura Mall) and about a five minute drive from the interstate. Miami without traffic is about twenty minutes away.

I'd definitely stay here again knowing that the renovations are underway to make this an even better hotel.

Room Tip: I chose an upper floor away from the elevator
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  • Stayed December 2012, traveled solo
    • Value
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    • Cleanliness
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Helpful?
Thank Owen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA area
2 reviews
Reviewed April 24, 2013

Staff is outstanding and go out of their way to deliver over the top service. LaToya actually called me back when they did not answer at the extension to which she transferred me after I hung up. Who does that? Plus she gives her name over the phone every time she calls you or you call her. Many people don't do that. Felipe at the Bistro is very guest service oriented too.

Service levels and staff service exceeds many hotels with more stars and more amenities.

  • Stayed April 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank RJSLAarea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Yarmouth, Massachusetts
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 14, 2013

Stayed here for Pats-Dolphins Game in December. Perfect location, easy in and out for the game. Near the Mall for a day of Christmas shopping. We had a great time. And the Pats won! Hotel was filled with Patriot fans.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnnaV5_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Miami Aventura Mall

Property: Courtyard by Marriott Miami Aventura Mall
Address: 2825 NE 191st Street, Aventura, FL 33180
Phone Number:
Location: United States > Florida > Aventura
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 8 Hotels in Aventura
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Miami Aventura Mall 3*
Number of rooms: 166
Official Description (provided by the hotel):
Courtyard by Marriott Miami Aventura Mall is a top choice among Aventura, Florida hotels. We offer business and leisure travelers accommodations for an enjoyable stay in Aventura, FL with our modern style and convenient location. Our hotel is ideally situated between Miami and Fort Lauderdale International Airport, and near the Florida Cruise Ports. We provide the choice of double queen and king guest rooms, and a studio king suite, some accommodations offering balconies. Our hotel offers free and reliable Wi-Fi throughout our public spaces and rooms. Plus, you will find a state-of-the art fitness center, 24-hour business center, on-site breakfast areas, and other amenities at your hotel. Guests enjoy dining at our hotel for lunch, dinner, and full-bar options as well as for Starbucks(R) coffee. We offer access to our on-site parking and outdoor living space, including a heated pool and canopied seating areas. Stay with us and enjoy being within walking distance of shopping malls such as Town Center Aventura and Aventura Mall, and close to nearby dining, entertainment, and South Florida beach locations. Courtyard by Marriott Aventura Mall also provides proximity to Florida International University's North Campus, Sunlife / Dolphins Stadium, and The Village at Gulfstream Park. ... more   less 
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Also Known As:
Courtyard Miami Aventura Mall Hotel Aventura
Courtyard Aventura
Aventura Courtyard
Aventura Marriott
Courtyard By Marriott Miami Aventura Mall Florida

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