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“Little slice of heaven in a busy area” 5 of 5 stars
Review of Turnberry Isle Miami, Autograph Collection

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Turnberry Isle Miami, Autograph Collection
Ranked #1 of 7 Hotels in Aventura
Certificate of Excellence
PA
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Little slice of heaven in a busy area”
5 of 5 stars Reviewed May 7, 2013

We had a quick 2 day stay on the property after spending 5 days in Marco Island. The pool area, golf course, steak house , and lobby bar area were really nice.
Our hotel suite had up to date decor, a separate sitting area, a luxurious bathroom with double sinks, rain shower,and closed off toilet area. The bed was very comfortable.
The resort was immaculate with friendly staff and exceptional service.

Room Tip: We are Marriott platinum members and were upgraded to a lovely suite.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank collmill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,617 reviews from our community

Traveler rating
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    387
    137
    63
    56
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (361)
Date | Rating
  • English first
  • French first
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English first
Wallingford, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

if your looking for a classic resort with a spanish mission feel you will love turnberry isle. The lobby is well appointed and crisp. The rooms are spaceous with great views. The burbon street steak house was excellent, great bar. The golf courses were in magnificent shape. The Miller course was open with fun green locations. the Soffer course was tight with water everywhere, 18 is a par 5 with an island green to finish off your golf experience.I swear everytime i looked at that green it got smaller, steel your nerves and take the shot. The staff couldn't do enough for you. A superb resort!

Room Tip: " Golf course views are beautiful.
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, Director of Quality & Training at Turnberry Isle Miami, Autograph Collection, responded to this review, May 15, 2013
Dear Joseph,

Thank you for taking the time to provide us with feedback from your recent stay. We are delighted to learn of your wonderful experience and look forward to welcoming you back in the near future.

Regards,
James Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

Nice facility, large rooms, great amenities (24x7 gym that's very decent). 20 minutes from MIA. Overall great experience. The only minus was a very small reception area that seems to be detached from the lobby so plan for extra time to check in.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Shvartzim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brampton
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 7, 2013

we were on a golf trip to the resort in the first week of April and were very happy with the golf courses (2) and the hotel. The staff was very accomodating and the grounds and rooms were clean and beautiful. The hotel has a shuttle service to their own beach area and I found this to be an additional bonus to our stay at the resort . Great resort that I would highly recommend

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank happycanuckbrampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 7, 2013

Dismal resort, poor staff attitude, everything ridiculously over priced. Was there on business and had a hard time eating there or even shopping in the gift shop. We paid a resort fee but there is no beach - unless you take a shuttle and expect to pay and pay. Boca and the Breakers for next trip to south florida.

  • Stayed April 2013, traveled on business
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank napyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, Director of Quality & Training at Turnberry Isle Miami, Autograph Collection, responded to this review, May 15, 2013
We are disappointed to learn about your recent experience and hope you’ll give us an opportunity to discuss this further with you. We’ve privately messaged you so we can connect. Thank you.

Regards,
James Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
242 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed May 7, 2013

Really nothing special about this resort. It's basically what you get everywhere in Florida. You can tell the building is a little old and in need of maintenance. The room is really big, but it is laid out poorly. The walls are very thin so noise really travels between rooms - especially from the shared balcony. The Cascata Grille restaurant was really weak.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank skline2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Far Hills, NJ
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
1 of 5 stars Reviewed May 5, 2013

My room was on the second floor, and I unfortunately didn't notice upon checking in that the Cascada Grille restaurant patio was right below my room.

Day 1, 10:30PM. Arrived back at room, after a flight, a long afternoon of onsite business meetings and a group dinner, really tired. Music from the outside speakers on the patio was playing below my room, too loud to sleep. At 11PM, I called guest services...the rep told me that the restaurant had closed at 10PM. She sent security to turn off the music; it became quiet in about 15 minutes. No biggie.

Day 2, morning. I could have slept in until 7AM. Except, the music started at 6AM, long before the restaurant opened. I'm starting to lose my sense of humor. Midday, I again called guest services. Got a voice mail later from Cascada Restaurant Manager "Udi" (?). Called the restaurant, spoke with manager "Natalia". She promised me that the music would be turned off at 10PM. Annoying, too much time and energy spent on this, but still....not a biggie.

Day 2, night. Got back to the room at 11:30PM. Music still on. Called guest services TWICE!. Took 20 minutes to turn off music. Took me hours to get to sleep. Biggie.

Not coming back. My business group of 25 people won't likely be back either. I am the client for this annual event, and they wouldn't want to take me where I don't want to go.

Room Tip: Dont stay in room 3201 if you plan on sleeping
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  • Stayed May 2013, traveled on business
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank CMWNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, Food & Beverage Director at Turnberry Isle Miami, Autograph Collection, responded to this review, May 6, 2013
We are incredibly disappointed to learn of your recent experience at Turnberry Isle Miami and understand your frustrations with the restaurant music that filtered into your guest room. We do apologize and have privately messaged you in hopes we can connect to discuss your concerns and learn from your experience. Thank you in advance for your time.

Regards,
Monti Felaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Turnberry Isle Miami, Autograph Collection

Property: Turnberry Isle Miami, Autograph Collection
Address: 19999 W Country Club Dr, Aventura, FL 33180-2401
Location: United States > Florida > Aventura
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Aventura
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Turnberry Isle Miami, Autograph Collection 4.5*
Number of rooms: 408
Official Description (provided by the hotel):
Tucked away between Miami and Fort Lauderdale, Turnberry Isle Miami is a tropical oasis with a culture of authenticity, spirited service, and enriching experiences. During your stay discover why we have been named one of the "World's Best Resorts" by Travel + Leisure Magazine. Explore 36-holes of championship golf and the elite Cañas Tennis center. Relax by the Cascata Pool or lounge at the Laguna Pool and journey down the 1,600-foot Lazy River. Rejuvenate at the Wellness Spa and Fitness Center, a Forbes Four-Star rated experience. Let your palette celebrate award-winning signature chef Michael Mina at BOURBON STEAK and the American-inspired CORSAIR kitchen & bar featuring lighter comfort food. Shop the neighboring Aventura Mall or access the beach via the resort's complimentary shuttle. An Autograph Collection Hotel, Turnberry Isle Miami is a Forbes Travel Guide recommended hotel. ... more   less 
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Also Known As:
Turnberry Isle Miami Hotel Aventura
Fairmont Turnberry Isle Hotel
Fairmont Aventura
Aventura Fairmont
Turnberry Isle Miami, Autograph Collection Aventura, Florida

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