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“Wonderful Vacation!!!”

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Turnberry Isle Miami, Autograph Collection
Ranked #1 of 8 Hotels in Aventura
Certificate of Excellence
Washington, District of Columbia, United States
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Vacation!!!”
Reviewed August 31, 2012

It has taken me a little while to sit down and write this review but nonetheless, I wanted to make sure I recognized this hotel and the exemplary staff for making my birthday trip a memorable one. First, its important that I note, my original birthday plans were for me and my traveling buddies to go to Jamaica. At the very last moment, those plans fell through and we were without a vacation. Within hours, we pulled together a trip to Miami and after that everything just seemed to come together.

From the moment we arrived, the valet and front desk staff, to include Joshua and Dalton were so welcoming and attentive. The resort itself is absolutely beautiful and very conducive to a relaxing vacation. Our rooms were very spacious and provided us great views! We enjoyed ourselves so much just spending time at the hotel, which in many ways provided us with more options than if we would have made it to Jamaica! We were isolated enough to enjoy the seclusion of the resort, but close enough to all of the Miami shopping and nightlife.

Much of our time at the hotel was spent at the hotel pool, where Ricardo and Joseph treated us so well!! If you visit, please be sure to look for them at the pool. You won't be sorry!! Both of these gentleman made our time spent at the pool VERY relaxing and enjoyable. So THANK YOU again to you both.

And thank you to all of the staff whose name we didn't get, to include the cleaning staff, who just did a wonderful job and had us planning our next visit to Turnberry before we left the resort!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ada C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (406)
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English first
Brooklyn, New York
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 30, 2012

I never write reviews (unless I'm really pissed) but I will make an exception. The valet and bell hop guys are the best I have ever seen at any hotel. I was at the resort for 7 days and gave them ample time for them to mess up. They brought their *A* game. They don't walk to get your car - they run. They always have a smile and are quick to help. I wish more hotels would realize how important this is. The valet and bell hops are the first and last impression for the guests.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dick613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, Rooms Division Director at Turnberry Isle Miami, Autograph Collection, responded to this review, September 6, 2012
We’re glad you made this one exception to give us a great review from your family vacation. Our bellman and valet truly are first-class and we’re happy to hear your experience with them was terrific. We hope to see you back soon at Turnberry Isle Miami.

Regards,
Adolfo Bolanos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
King of Prussia, Pennsylvania
Level 5 Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 29, 2012

Our family loved the Turnberry Isle Miami and we cannot wait to go back and make this a family vacation tradition. If you are looking for a vacation that has it all, this resort has it: a beach, a ginormous pool, luxurious rooms, world-class golf, and unmatched shopping.

Check-in was a breeze--I actually corresponded with the hotel through their Facebook page prior to arriving. They made sure that we had a smooth check-in experience, and even suggested that I surprise my family with a framed family portrait in the room when we arrived.

The rooms are super-huge, and the bathroom rivals any large hotel bathroom I've been in. The bed was soft and luxurious, with crisp linens and comfortable bedding. The rest of the room was on par with other resorts we've stayed in. I do agree with the previous posters that the bathroom amenities have to be changed--trying to open the twist-top shampoo while in the shower requires some pre-planning. The bottles are almost impossible to open when wet.

The laguna pool was amazing. It's super huge, so you don't feel like you're bumping into people continuously. The waterslide was so fun--my son and I went on it dozens of times. The lazy river was amazing! It was nice and shady and the perfect temperature to beat the heat.

We loved the beach club. The pool there isn't much to rave about, but the beach was beautiful. Hardly any sea debris, and the staff was very attentive in providing towels and setting up beach chairs and umbrellas. It was literally a 5 minute drive from the resort, so it wasn't a hassle at all. The same shuttle can take you across the street to the mall, where you can enjoy hundreds of stores, movies, and dozens of restaurants.

My wife enjoyed a morning at the spa--she loved the attention they gave her and the time alone.

Overall, I can't think of any reason why we wouldn't stay here in the future. True, it is away from the nightlife of South Beach, but for a family, this is literally the PERFECT location.

Room Tip: We stayed in the Hibiscus tower. It was a bit far from the Laguna Pool, but right next to the more...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ksbrownutah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex Fells, New Jersey
Level 5 Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 27, 2012

Stayed at the property for 3 nights in August right before Isaac came to town. The hotel was very nice filled with great staff and amenities. This hotel was perfect for family with young kids. Mine stayed at the laguna pool and lazy river for at least four hours a day. The pool service was excellent, the locker room area was nice, clean, and well maintained. The adults could hang out by the cascata pool. The thing was the cascata pool located right behind the lobby area where guests or bystandards could see you swim.

Everyone was nice and aimed to please the guests. Ms. Meneus took care our needs before we checked in and during our stay.

Keep in mind that the hotel location was far away from the hustle and bustle of south beach, which was a plus for us. The shuttle to the mall and beach club was good. If you were wondering about the beach club, it was a nice small club. Only one bar with a small pool and tiny locker rooms. But the beach was the main attraction - sunny isle beach where other top hotels such as trump Miami and marenas were located. Trump hotel was actually a building away.

Two minor setbacks that I thought was annoying. The room started to show its age, slight chipped furniture here and there, average electronics - lack of hd channels, and horrible tv in the bathroom. The management should definitely upgrade the bathroom tv. It was not up to par to current technology.

The bathroom was big and nice with a good size soaking tub and shower stall. One problem, the shampoo, conditioner, and lotion bottles needed to be fixed. It was very difficult to use the lotion and conditioner due to their hard plastic bottle open top design. We literarily could only squeeze out half the amount from each bottle and had to throw out the other half.

Room Tip: Ask for hibiscus tower with golf view.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank jeruk85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 26, 2012

Took a family trip to Miami. This was a wonderful place for a family vacation. There was golf for dad, shopping for mom and a wonderful pool with a waterslide for the kids. And the beach was fabulous.

The room was really big and the bathroom was luxurious. I can't wait to go back.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, General Manager at Turnberry Isle Miami, Autograph Collection, responded to this review, August 28, 2012
Hello Lee,

We are delighted to learn that you enjoyed your recent family vacation at Turnberry Isle Miami. There certainly is something for everyone to enjoy on and off property. We look forward to your return.

Regards,
Douglas Hustad
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, FL
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 23, 2012

The rooms and amenities are luxurious. The hotel is full of beauty and charm, from the Cascata Pool area, to the view of the golf course to the numerous terraces overlooking the Cascata pool. The Laguna Pool area is very spacious and relaxing and the Cascata Grill is wonderful! The Bell staff were exceptional during our stay and we'll definitely be back.

Room Tip: Rooms overlooking the golf course provide white noise from the fountain and a gorgeous view.
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  • Stayed July 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank gracetraveler5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, General Manager at Turnberry Isle Miami, Autograph Collection, responded to this review, August 28, 2012
Thank you for taking the time to provide us with feedback from your recent business trip. We're happy to learn you enjoyed the beauty and charm of our resort, along with a number of our world-class amenities. We look forward to welcoming you back in the near future.

Regards,
Douglas Hustad
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 23, 2012

Our experience at Turnberry Isle was excellent all around! The service, the rooms, the food - all were just great. All the rooms were large and very well-kept, each with a great view of either the pool or the golf course. The bathrooms were huge - with six ladies traveling together, having sufficient counter and mirror space was a major plus! We were close enough to downtown Miami to go there when we wanted, but far enough away to not have to deal with it when we didn't want to. The size of the resort was ideal as well - large enough to have all the desired amenities, yet it still felt private and cozy. I have and will continue to highly recommend it to others and I look forward to staying there again. My only regret is that I didn't get to the spa - next time!

Special thanks to Joseph, Ricardo, Luis, Dalton, Joshua and anyone whose name I have forgotten, but who took the extra steps to make our stay a pleasant and memorable one!

Room Tip: The double rooms are a great value - plenty of room!
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rishaunda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, General Manager at Turnberry Isle Miami, Autograph Collection, responded to this review, August 28, 2012
Dear Rishaunda,

We really appreciate you taking the time to give us feedback from your recent girlfriends getaway. It sounds like our resort more than exceeded your expectations, which is how we know we are doing our job. We will be sure to share your comments with the rest of the team. Please come back and visit us soon. We have exciting new plans for our spa so you definitely won't be disappointed.

Regards,
Douglas Hustad
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Turnberry Isle Miami, Autograph Collection

Property: Turnberry Isle Miami, Autograph Collection
Address: 19999 W Country Club Dr, Aventura, FL 33180-2401
Phone Number:
Location: United States > Florida > Aventura
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Aventura
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Turnberry Isle Miami, Autograph Collection 4.5*
Number of rooms: 398
Official Description (provided by the hotel):
Tucked away between Miami and Fort Lauderdale, Turnberry Isle Miami is a tropical oasis with a culture of authenticity, spirited service, and enriching experiences. During your stay discover why we have been named one of the "World's Best Resorts" by Travel + Leisure Magazine. Explore 36-holes of championship golf and the elite Cañas Tennis center. Relax by the Cascata Pool or lounge at the Laguna Pool and journey down the 1,600-foot Lazy River. Rejuvenate at the Wellness Spa and Fitness Center, a Forbes Four-Star rated experience. Let your palette celebrate award-winning signature chef Michael Mina at BOURBON STEAK and the American-inspired CORSAIR kitchen & bar featuring lighter comfort food. Shop the neighboring Aventura Mall or access the beach via the resort's complimentary shuttle. An Autograph Collection Hotel, Turnberry Isle Miami is a Forbes Travel Guide recommended hotel. ... more   less 
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Also Known As:
Turnberry Isle Miami Hotel Aventura
Fairmont Turnberry Isle Hotel
Fairmont Aventura
Aventura Fairmont
Turnberry Isle Miami, Autograph Collection Aventura, Florida

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