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Mayport Inn & Suites
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Reviews (285)
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All reviewsnaval basebest westernsplace to staygreat hotelbreakfast barenjoyed our staywaffle makerrecommend this hotelking suitethe staff was friendly and helpfulroom was clean and comfortableexcellent staynice poolnight staybwjacksonvillerenovation
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232 - 237 of 285 reviews
Reviewed August 1, 2013

Ok hotel but you definitely cannot walk around the hotel,not a walking place whatsoever,you must have a car,the beach is not a walking distance either.the staff is kind but not very professional.ok for a cheap motel.if you want to pay for quality and location choose another one.

  • Stayed: July 2013
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Thank Addella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, General Manager at Mayport Inn & Suites, responded to this reviewResponded August 3, 2013

Dear Addella,

Thank you very much for your review and we are very sorry that not everything was up to your expectations. We usually inform our guests at check in about local attractions, distances, thru the word of mouth and literature, leaflets, posted in our lobby.
Again, thank you very much for your review.
Marian Dumitrescu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2013

The service and care of the staff was noteworthy. We just stopped staying a at hotels of a Nation Chain we were with for over 15 years because of lack of customer care. This was our first stay at Best Western. This staff is as good as it gets. The treatment we received at this hotel was equal to a first class New York Hotel.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank N7273VLmichaelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, General Manager at Mayport Inn & Suites, responded to this reviewResponded July 29, 2013

Thank you very much for your candid review, our staff will be happy to read it.
Marian Dumitrescu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2013

Outside of hotel looks renovated but rooms are less than acceptable. Room was very musty and there was considerable amount of water damage above the shower (probably from the shower above). Very disappointed

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Best Western
Thank Devin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, General Manager at Mayport Inn & Suites, responded to this reviewResponded July 23, 2013

Dear Devin,
Thank you very much for your sincere review and please accept my sincere apology. There is new ownership here that came on board three weeks ago. While we are trying to take care of our daily business we are assesing the needs for repairs and renovations that are due and necessary. Please give us another try soon.

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Reviewed July 20, 2013

The hotel was extremely clean and the beds were very comfortable. The amenties far exceeded what was expected and the employees were extremely accommodating and pleasant. The complimentary breakfast was also good. I would definitely go back there and would highly recommend the hotel to anyone coming to the Jacksonville, FL area.

Room Tip: I would recommend the first floor since it is close to everything offered at the hotel.
  • Stayed: July 2013, traveled with friends
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1  Thank Rosalie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, General Manager at Mayport Inn & Suites, responded to this reviewResponded July 22, 2013

Dear Rosalie G,

Thank you very much for taking time to write about our property. Your review is very important to us and I will share your views with our entire staff.
Please stop by to see us again.
Marian Dumitrescu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

Don't stay there, it is on Mayport road, notorious for drug activities, tranvestites, hookers and loitering homeless people, you may share your breakfast or swimming pool with them too surprisingly! There are much nicer hotels at the beach that I would reccommend.Go ahead and verify that at atlantic beach police crime maps statistics or JSO crime maps statistics.The new owners, managers say they want to improve that but they really won't because they don't want to lose money from their current clientele.

Stayed: July 2013, traveled with family
1  Thank angela m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, General Manager at Mayport Inn & Suites, responded to this reviewResponded July 22, 2013

Thank you for taking time to express your concerns. Indeed, there is new ownership working hard to improve the image of the hotel, outside and inside as well.
Marian Dumitrescu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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