My husband and I stayed here for our honeymoon. Everything was great except for one particular situation we encountered.
The night of our honeymoon we left to walk on the beach. While we were gone, a housekeeper came into our rooms for turn-down service. After she left, our wedding bottle of champagne was gone. It had been opened and two small glasses were poured for our wedding toast. It was placed back in a corner of the desk with several things around it so that it would not be mistaken for trash. My husband and I were very disappointed. It was a bottle of Dom Perignon 2000 vintage brut champagne. The bottle cost more than we paid for the room that night. It was something very special that we wanted to save forever.
Upon mentioning this to the front desk, we did not ever receive an apology. We received a "Well she must have thought it was trash".
I don't know or care if she took it or tossed it. We should have been told that someone was going to look for it, at least.
I know that this is a little thing and probably wouldn't be a big deal to other people, but throwing away something so memorable and valuable to us for our big day really outweighed the other qualities of the hotel. I was never offered any sort of consolation, which is why two years later I still associate One Ocean Resort with the hotel who threw away my wedding champagne rather than the location of my honeymoon.
- Official Description (provided by the hotel):
- Escape to Oceanfront splendor with luxury accommodations and intuitive service at our Florida vacation resort. The artful getaway is situated on the sweeping white sands and rolling waves of the Atlantic Ocean in Atlantic Beach, minutes from Jacksonville. Enjoy award-winning cuisine with ocean views at our Azurea Restaurant. Toast to an unforgettable evening with an ocean inspired cocktails, delicious martini or mixed drinks at our Azurea Lounge. Rejuvenate your body and spirit at The Spa at One Ocean. The luxury oceanfront resort luring guests in with its cobblestone streets featuring an eclectic mix of shops, restaurants, art galleries, ice-cream parlors and nightlife options. ... more less
- Reservation Options:
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- Also Known As:
- 1 Ocean Resort
- One Ocean Hotel Atlantic Beach
- One Ocean Atlantic Beach