They had a clean room, friendly room service staff, clean pool. The room towels were fluffy and bedding was comfy as far as a nice duvet and good sheets. At the pool you have to go to the far end restroom area to find your pool towels. The hotel has a nice little cafe and I wish I could remember the ladys name who made delicious cookies with a huge smile, but her cookies are worth a trip to the cafe. They have a bar area we didn't go to but it was packed.
Room was mostly quite even though we faced the highway. We had to ask twice for a complimentary fridge and it seemed liked an issue from checking in and calling again (Maureen doesn't seem to be customer service oriented), so we had to ask twice and then the poor gentelman had to bring a second one after plugging one in and it didn't work.
Lots of things to do in this area if your in for a conference as an example...mall across the street, tons of restaurants to choose from.
Down side...try to avoid Maureen, she was not helpful and really not a person to be in customer service in my opinion. We tried to avoid her if we needed to ask questions etc.
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- Also Known As:
- Hilton Orlando Altamonte Springs Hotel Altamonte Springs
- Hilton Hotel Altamonte Springs
- Hilton Orlando Hotel
- Hilton Altamonte Springs