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“Stay on the concierge floor at this hotel”

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Hilton Orlando/Altamonte Springs
Ranked #5 of 14 Hotels in Altamonte Springs
Reviewed October 16, 2013

Spent 3 nights at this hotel last weekend. Stayed on the 7th floor and used the wonderful facilities on this floor. The hostesses for the breakfast, happy hour and snack were very friendly and helpful. They continued to asked if we needed anything and wanted to be sure that we were happy with the food presented. Loved the idea of walking 50 feet to grab breakfast which not only included the usual breads, pasteries, yogurts but had two chafing dishes keeping the scrambled eggs and bacon hot. It is worth the extra charges for the convenience.

  • Stayed: October 2013, traveled with family
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Thank Daro2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCirrincione, General Manager at Hilton Orlando/Altamonte Springs, responded to this reviewResponded October 18, 2013

Thank you for sharing the great experience you had while at our hotel. The Executive level is a great value and convenient too. We appreciate your comments and patronage. We hope to see you again soon.

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853 - 859 of 1,143 reviews

Reviewed October 13, 2013

I used this hotel in the past and it has always exceeded my expectations. The staff is extremely helpful and the facility is kept in great shape. I would not hesitate to stay at the Hilton in Altamonte Springs again.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Claudio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCirrincione, General Manager at Hilton Orlando/Altamonte Springs, responded to this reviewResponded October 18, 2013

We try very hard to exceed the guest expectations and were happy to read that in your experiences proves that. You will be happy to know that by the end of the year you will see more improvements in the facilities and even more next year. So keep visiting and let us know how you feel about the improvements.

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Reviewed October 10, 2013 via mobile

Have always trusted the Hilton brand but this hotel was very lacking.

Bare minimum here!

No complimentary coffee or anything for that matter.
We were told there would be water in the room and there was none. Room was booked for 4 adults but stocked for two. Two towels, two coffee cups (paper), two coffee pods, you get the idea.

Lacking competency and care of all staff. The worst was the hostess at the restaurant who was texting while we stood and waited and that was after she looked up and saw us.

Older, outdated rooms with minuscule bathrooms.

I just don't really have anything good to say about this place. It was more comparable to a Motel 6 than a Hilton.

Stayed: October 2013
Thank Zoe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCirrincione, General Manager at Hilton Orlando/Altamonte Springs, responded to this reviewResponded October 11, 2013

We appreciate your loyalty to our brand and are just as disappointed to hear that your experience with us was anything short of fantastic. Staying ahead of our guests' needs and offering superior service is something we take great pride in and your review will help us ensure we're doing our best to meet our expectations. We hope you'll consider giving us another opportunity to demonstrate our commitment to your comfort.

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Reviewed October 10, 2013

We stay at this hotel quite frequently because we are always visiting our grandkids in Orlando but don't want to deal with the touristy hotels and traffic. The hotel is clean, the staff is very friendly and it is convenient to restaurants and shopping. The only bad thing I can say about this hotel is that it is close to I4 and you can hear road noise at times in the rooms.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCirrincione, General Manager at Hilton Orlando/Altamonte Springs, responded to this reviewResponded October 11, 2013

Thank you for staying with us when visiting the grandkids. We know that they appreciate your visits as much as we do. We apologize for the road noise during your stay and will look at options of reducing the noise. As a travel tip, for light sleepers, ask to be put into a room away from the highway. Safe travels, hope to see you soon.

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Reviewed October 10, 2013

large hotel and very clean. Staff was very friendly and I asked for some ice for my daughters thermist and they all jumped to get it for me. We had a team breakfast that had 3 staff members at our beck and call.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Charlieboy003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCirrincione, General Manager at Hilton Orlando/Altamonte Springs, responded to this reviewResponded October 11, 2013

Thank you for the comments concerning the staffs attentiveness. We pride ourselves on service and we were please to read that you experienced our employees willingness and drive to make every stay beyond expectations. We hope to see you again soon.

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Reviewed October 1, 2013

Attended a conference at this hotel and was very pleased with everything from the quality and cleanliness of my room to the very good food offered through the catering department. Try to get a room on the Executive Floor (7th & 8th) and you'll enjoy free breakfast, evening snacks, and an honor bar. I look forward to coming back and staying at this Hilton.

Room Tip: Always ask to be placed on the side opposite the highway and away from elevators.
See more room tips
  • Stayed: September 2013, traveled on business
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Thank Jmesis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCirrincione, General Manager at Hilton Orlando/Altamonte Springs, responded to this reviewResponded October 4, 2013

Thank you for taking the time to write a review concerning your stay and conference at our hotel. We hope that all of the conference attendees enjoyed the food as much as you seemed to have. We are looking forward to your return trip.

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Reviewed September 30, 2013

I had a great time and it was well worth my visit. The conference room was clean the meals they provided was amazing. My room was clean and batroom small but it works, I had roomservice my first night and first morning, they wetre great. Couldnt ask for a better location near mall and several great resturants.

  • Stayed: September 2013, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Diana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCirrincione, General Manager at Hilton Orlando/Altamonte Springs, responded to this reviewResponded October 4, 2013

We were pleased to read that you regard your stay and conference a great value. Thank you for attending the conference and taking the time to write the review. We appreciate your patronage.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando/Altamonte Springs

Address: 350 Northlake Blvd, Altamonte Springs, FL 32701-5297
Phone Number:
Location: United States > Florida > Central Florida > Altamonte Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Altamonte Springs
Price Range: $101 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Orlando/Altamonte Springs 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Hilton Orlando Altamonte Springs Hotel Altamonte Springs
Hilton Hotel Altamonte Springs
Hilton Orlando Hotel
Hilton Altamonte Springs

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