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“Incredible Service/Great Quality for the Price”

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Embassy Suites by Hilton Orlando - North
Ranked #3 of 14 Hotels in Altamonte Springs
Austin, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Incredible Service/Great Quality for the Price”
Reviewed June 29, 2013

I could not have picked a better place to stay for the weekend. Beautiful property with a great staff. Complimentary breakfast is incredible. Hotel staff is very accommodating with all requests. Suite was very nice, could use some renovations but nothing that would stop me from returning. Would definitely choose again if staying in the north Orlando area again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jaime N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,218 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
Boca Raton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2013

Would have been a good stay if it wasn't for the a/c unit sounding like a helicopter landing in the room every time it turned on. Repairman did show up to adjust and did his best but the noise came back again. 2 nights of being woken up to that noise was enough to make me feel a little cheated.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 24, 2013

Very clean hotel. At check in the staff was helpful and informative. I asked for pillows that do not contain feathers, but never received. You may have to ask a couple of times to remind them. The free breakfast was ok but not the best FREE BREAKFAST I would suggest getting the cook to order omelette though. The bacon is kind of over cooked and the pre cooked eggs were over cooked, the hash browns were very salty. What do you expect though it is free POOL and AMMENITIES The pool area is nice except it is indoors and the chlorine smell is overwhelming. The fitness room is clean. The free WIFI is slow and may take a few tries before getting a signal RESTURANTS-There are a quite a few eateries within walking distance I would definitely stay here again

Room Tip: King bed with separate living room with sofa bed. South side 1st floor by the pool is very quiet.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dawn O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idar-Oberstein, Germany
Level 4 Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 22, 2013

I was booked into thes Hotel by Florida soccer administration as referee for a tournament,for 3 days.I needed to use their Internet,but it was working so very slowly and finally it gave up work ing. I complained at the reception desk.She promised to work on it(in the evening),but nothing happened.Also their printer was "out of order", finally I was allowed to use their printer at the reception desk.Everything very,very complicated & slowly, to wait until after midnight...
At breakfast, when I had my room-key and the managers invitation for a free drink in the late afternoon laying on the table,(to secure the table,as they had not enough) while waiting in the long queue for the individually made breakfast(for omelettes,pancakes,eggs etc), the waiters took away everything from the table.I wasnt given back the invitation and I had also to inquire at the reception for a new room-key.No apology or excuse,at all.(it seemed that one waiter was Russian or so,who never heard about customer-related service) Awful! In the afternoon, they insisted to see that "invitation"(which was taken away), so another disappointment arised.
For such a house(of the Hilton Corporation),I expected much more...!Probably they had their
3 bad days in a row.

Room Tip: Better choose a high-floor-room,as in the lower floors.it can be very loud because of playing childr...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank homosapienserectus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fort lauderdale, fl
Level 5 Contributor
68 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed June 19, 2013

I stayed here 6 months ago (Dec. 2012) and had such a great experience that I booked my 2nd stay at the time of check-out, knowing I would be in the area again June 2013. The location just off I-4 is ultra-convenient, yet the property is nestled in beautiful Cranes Roost Park...there is a beautiful lake and boardwalks for walking/jogging and lots of shopping and dining all within walking distance. There is often a community event happening around the lake (Jazz Festival this time) and it is so nice to be able to walk from the hotel to enjoy the fun! The complimentary breakfast is superb, with an ample buffet plus cooked-to-order eggs and hot food. There is a manager's reception most evenings and though we never get back to the hotel on time to enjoy it, we've heard it is wonderful. The rooms are very comfortable, all with a LR and a Bdrm and the best feature of this particular property is a 2nd vanity/sink in the bedroom. The small "kitchenette" features a microwave, fridge, sink and granite counter w/ cupboard space...always greatly appreciated as are the two flat-screen TVs. The customer service is 2nd to none. All employees go above and beyond to satisfy and please the customer and I refer to all departments: front desk, restaurant and housekeeping. A special shout-out to Jacqueline at the front desk who bent over backwards to accommodate a special request and was so friendly throughout our stay. Book this hotel with confidence. You'll be glad you did!

Room Tip: Rooms on the north side have a view of the lake and boardwalk area...so pretty especially when the C...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank mamamooch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Pines, Florida
Level 6 Contributor
105 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed June 18, 2013

Last week end my daughter and I stayed at this hotel and it was a great experience.Our suite was neat,very clean and upgraded with a classic touch,the breakfast was delicious,the staff was so helpful and polite every time and the property is beautiful,well decorated and kept.The best part was the excellent costumer service beginning with the house keeping ladies and finishing with management personnel, all of them were always ready to offer the best and make us feel like in our home.Thank you for this beautiful hotel and excellent staff.

Room Tip: Rooms on higher floors have more space to stay (suites)
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ERGomez12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, United States
1 review
Reviewed June 9, 2013

The room was clean and neat. The breakfast food was good and satisfying. I had oatmeal, scramble eggs and coffee. The staff was very helpful at the front desk. I also enjoyed in room dining services, the staff served the food very fast. The ahi tuna salad was very fresh and tasty.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Detra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Orlando - North

Property: Embassy Suites by Hilton Orlando - North
Address: 225 Shorecrest Dr, Altamonte Springs, FL 32701-4348
Phone Number:
Location: United States > Florida > Central Florida > Altamonte Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Altamonte Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando - North 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
The Embassy Suites Orlando North provides every guest with a two-room suite located on the beautiful Cranes Roost Lake and Boardwalk in the heart of Uptown Altamonte. The Embassy Suites Orlando North is just minutes away from the Altamonte Springs Mall, AMC Movie Complex and walking distance to several restaurants. We are conveniently located "Halfway" between Daytona/New Smyrna Beaches and Disney's famous theme parks. We are only 8 miles north of downtown Orlando and near Universal Studios, Wet n Wild and Sea world. The Embassy Suites Orlando North is the perfect location for a fun family vacation, blissful weekend getaway or a business trip. During your stay at the Embassy Suites Orlando North you will experience state-of-the-art amenities to make you feel more at home in the comfort of your hotel suite. Enjoy in-room entertainment with two flat screen televisions,complimentary WiFi, microwave, refrigerator and wet bar. After a peaceful night’s sleep in our luxurious Embassy Essentials linens, wake up to our complimentary cooked-to-order breakfast, then unwind at the end of your day at our two hour Manager's Reception with your favorite cold beverage and dry snacks. We also have a wide selection of dining options to satisfy your taste buds, including our onsite Omaha Steak House and our In-Room dining. At Embassy Suites Orlando North, you’ll have a more memorable stay in Orlando. Come visit us now! ... more   less 
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Also Known As:
Embassy Suites Orlando North
Embassy Suites Altamonte Springs
Altamonte Springs Embassy Suites

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