Very nice hotel for the area. I was married in the hotel 25 years ago and went for a weekend visit with my wife. We enjoyed the hotel just as much the second time. Make sure you don't stay in t he old rooms.
I have stayed at this hotel three times over the past year due to location. On previous visits, my rooms were satisfactory although a little tired and in need of upgrades. On my last visit, we were relegated to a motel-style room that was street side. Upon walking into the room, we immediately said this was unacceptable. The room was very musty smelling like an old basement and seemed damp and stuffy. We immediately got switched to a different room, of course for a $50.00 upcharge. The pool is nice although a little cold. The evening bartenders also seemed to be professional and friendly. The workout area is very small and basic with a well used treadmill, elliptical, recumbent bike and some weights....be sure to bring your own sweat towel. As far as the breakfast, despite the inviting menu and nice service, the food really is average at best. Entrees lacked flavor, seemed a bit dry, and just very basic. It really could be much better with a little effort. Overall, the hotel presents a nice setting but seems in need of serious updating.
This is a nice older hotel in a very pretty area. Rooms are very comfortable,especially beds.Clean place with very friendly,accomadating staff. Food at Tap Room was excellent.Coulde use some updating of furniture.Pool was beautiful set among big hill with huge fir trees.Very relaxinf. Could use more clrful ,updated pool furniture.
This is one of the worst hotels I have ever stayed in! The website is very misleading, our room was dirty, smelled musty, and the front desk attendant was extremely rude. On the bright side the pool is very nice.
It is very disappointing to hear that you had an unpleasant stay with us in Avon. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.
If you have the chance, please give me a call to discuss the issues more in detail. I can be reached at the hotel at 860-677-1651 or 800-836-4000. Thank you for sharing your experience and I look forward to speaking with you.
Comfortable, tastefully decorated hotel rooms that assist for getting a restful night's sleep. The staff members at all levels were very helpful, hospitable, and professional. Excellent transportation staff who went above and beyond expectations, especially during a very busy wedding season! I cannot thank them enough! The hotel restaurant served reasonably priced, beautifully presented, delicious meals served by friendly wait staff. I highly recommend this hotel.