I enjoyed my stay and felt comfortable at the Hyatt Place in Denver, CO. The room was a large suite with a king bed just for me. Since my company booked it, I didn't have any prior knowledge of the hotel. I found that Hyatt Place was more of a "suites" hotel than the normal hotel with generic studio rooms. My suite consisted of a seating area with couch, flat screen, desk and wet bar, and sleeping area separated by a small divider. To me, the hotel had a "mom & pop" feel because the small front desk crew pretty much ran everything. The people at the front desk, were the same people that went back and made my dinner order that I placed. The Manager in a suit, was the same one who removed the cookies out of the oven and popped some champagne for some people who ordered it. The receptionists were the same ones who made my Starbucks drinks to the side of the front desk. Because they were such multi-taskers, it was a very long wait at times when 3 different people needed something from the front desk. When I was super hungry at 9PM, I had to wait to place my order for a long time, until the front desk lady was finished answering the phone (she knew I was there). When she was done, she finally went to the kitchen to make my dinner. But right when she left, a family came in to check in. They waited at that empty front desk for a looong time. I think they even used their cell phone to call the front desk, but of course no answer. Meanwhile, another person came in her PJs to place a food order as well.
Even with all this, I felt the front desk did their best, and I wish them nothing but success. They were all very nice and accommodating, and their customer service was excellent. This is not a large hotel with a spa or room service per se (you can call and order from the menu and the front desk lady will take it to your room) and they don't have a large menu. They do offer a free continental breakfast of some fruit, oatmeal, cereal, & toast. This is a nice and cozy place to stay with a family-run style.
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- Also Known As:
- Hyatt Place Denver Airport Hotel Aurora
- Hyatt Denver Airport
- Hyatt Place Aurora
- Hyatt Aurora