I just completed the "so called survey" that La Quinta emailed to me. I have ZERO confidence that it will be read, or implemented. I sincerely hope that my post will be helpful to those who read it here. By the way, here's the automated reply, to my survey:
Uh oh! Looks like your stay at Denver - Aurora wasn’t very good.
We missed the mark with you and are very sorry. We greatly appreciate honest feedback like yours.
Since excellent service and a great stay is our number one priority, we will use your comments as a way to further improve and provide a more positive experience.
My review: Date of stay June 3, 2013
My husband, our two labs, and I stayed one night at this motel. The main reason we chose it: dog friendly/no fee. This was a "layover" in our two week, tent trailer, road trip. A better option, pop up the tent trailer in the parking lot. I did read the numerous, cautionary reviews; I foolishly believed that "just one night" wouldn't be that bad. Aside from the rave reviews, "collected in partnership with La Quinta", this place REALLY is as bad as described. • Location is sketchy/likely unsafe at night. • The Security Guard( at least the one I saw) has to be in his late 60's-early 70's. I mention this because I was told that our tent trailer would be safe on his watch. Good to know, since he was in the breakfast area(at night) wearing headphones, while watching TV. Oh, I also heard him tell a guest that nothing was happening tonight. • Smoking, or Non Smoking room preference? Doesn't really matter because the smokers are considerate enough to smoke anywhere, including in front of the non smoking designated rooms. Thanks to the A/C, and the wind, your room will smell smoky too. • I walked my dogs to the grassy area behind the hotel. What a fabulous place to potty them! Just be sure to look out for the empty alcohol bottles, broken glass, cigarette butts. •The Bathroom: I asked my husband if he shaved, once we got settled. I was really hoping that he would say yes. Unfortunately, the little stray hairs on the counter probably have yet to be identified. I opted out of using the shower; had no choice about the toilet. Luckily, there was plenty of t.p. to make a toilet seat cover. I would keep your socks on while walking around the bathroom too. •I think the bed was good, or I was super tired. • I do want to recognize Frank, the man who checked us in at the front desk. He was friendly, polite, and helpful. He's also about to be a Daddy again soon (Congrats! again). Sadly, this great employee isn't nearly enough of a reason to ever stay at this La Quinta again.
Please don't make the same mistake that we did.
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- Also Known As:
- La Quinta Denver Aurora Hotel Aurora
- La Quinta Aurora
- Aurora La Quinta