My husband and I have stayed at this Double Tree year after year during our visits to Denver. This last visit, there was a change in management and ongoing reservation. The customer service is non existant. The rooms were unclean with old linens. The waitress was sitting at the bar folding cloth napkins while eating cookies; thus, cleaning her hands on the napkins as she folded them. The Manager was unfriendy and when my husband and I asked if the shuttle was available, he said it was not when it was clearly parked in front. I asked again and he said they had two shuttles and only one driver - very rude and no customer service. We will not be staying there again....
- Official Description (provided by the hotel):
- Attractive Suburban Hotel in glass-&-brick building with 6-story Atrium. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Denver Aurora Hotel Aurora
- Doubletree Hotel Denver Southeast
- Doubletree Hotel Aurora