The staff in Aurora exceeded our expectations. Everyone from the front desk to the dining hostess was very attentive to offer assistance even before it was requested. Sandy and Tim at the front desk were quick to provide directions to local destinations. The managers snack bar was a great surprise and very much appreciated after a long day of travel. The nachos and cheese were great! The breakfast host and hostess (on different days) kept the dining room clean and replenished as some families left and new guests entered for breakfast. The room was very clean and in perfect order. It is nice to know the TV remote is sanitized.
The only negative thing that was concerning is that someone was smoking a lot on the 4th floor and taking extra steps to keep the hallway window open. It was evident that air freshener was used in attempt to camouflage the odor. Overall we had a great stay and I would recommend it to others.
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- Also Known As:
- Best Western Plus Gateway Inn And Suites
- Best Western Plus Gateway Hotel Aurora
- Best Western Aurora
- Best Western Gateway Hotel