We called the hotel numerous times to ensure the shuttle would be able to pick-us up from the airport at 1AM. After being told yes, we had to wait in 10 degree weather for a shuttle 20 minutes late. Half way back to the hotel, driver decides he's hot and turns the heat completely off. Seriously! BTW, driver did give a ride to a drifter trying to get downtown so he's not all bad!!! We also checked in on-line using their app and upon arrival, they couldn't find our reservation; not to mention having to give them my credit card over and over. Desk manager did give my husband and I free breakfast at the hotel; but nothing to rave over. Is this really how reward members are treated?!?!?!
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- Also Known As:
- Denver Airport Marriott At Gateway Park Hotel Aurora
- Marriott Hotel Aurora
- Marriott Aurora
- Aurora Marriott