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“Coordinate!”

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Denver Airport Marriott at Gateway Park
Ranked #3 of 50 Hotels in Aurora
Certificate of Excellence
Colorado Springs, Colorado
Level 4 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Coordinate!”
Reviewed December 11, 2013 via mobile

We called the hotel numerous times to ensure the shuttle would be able to pick-us up from the airport at 1AM. After being told yes, we had to wait in 10 degree weather for a shuttle 20 minutes late. Half way back to the hotel, driver decides he's hot and turns the heat completely off. Seriously! BTW, driver did give a ride to a drifter trying to get downtown so he's not all bad!!! We also checked in on-line using their app and upon arrival, they couldn't find our reservation; not to mention having to give them my credit card over and over. Desk manager did give my husband and I free breakfast at the hotel; but nothing to rave over. Is this really how reward members are treated?!?!?!

Stayed December 2013, traveled as a couple
Helpful?
Thank Starbucksone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesDIA, Manager at Denver Airport Marriott at Gateway Park, responded to this review, January 25, 2014
Thank you for your posting and for your business during your travels here to Denver. We apologize that your first contacts with our property were less than satisfactory and felt uncoordinated. It is our policy to make each and every one of our guests as comfortable as possible from the moment they have contact with one of our staff members and apologize for the temperature of the shuttle. Unfortunately due to airport security regulations, the shuttles are not allowed to stand by at the pick up areas. Due to the proximity of all hotels to the airport, there may be the delay that you experienced in pick up. We have also addressed the technical issues with our mobile application. We look forward to the opportunity to demonstrate our superior service and organization should a future trip bring you back to Denver.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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552 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Japan
Level 6 Contributor
104 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed December 11, 2013 via mobile

Stayed one night for transit. Nice Marriott bed and good price. Lounge was closed. 10min to shopping mall by taxi, 30min to the airport by shuttle (actual time is like 15min but they stop several hotels before getting airport).
Nice food, reasonable restaurant but unprofessional service.
Except restaurant, all staff were nice.

Stayed December 2013, traveled solo
Helpful?
Thank live_baby_live
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesDIA, Manager at Denver Airport Marriott at Gateway Park, responded to this review, January 25, 2014
Thank you for your posting and for your business during your travels here to Denver. We appreciate the feedback on the location of the hotel and distance to the airport. Although the property is approximately 9 miles from the airport, it is convenient for reaching other destinations throughout Colorado. Unfortunately, due to the location of DIA, there are no hotels within 5 miles. Having our guests share their experience helps us to improve our services and we have retrained our restaurant staff to provide exemplary service at all times. We look forward to hosting you on your next trip to Denver and will continue to strive for perfection.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
Reviewed December 3, 2013

I am part of an organization that hosted a three-day event in the area, including a reception for 150 people at the Marriott. The staff was incredible and took care to tend to every need both of our team and of our guests. The location near the airport was ideal and the facilities were very nice. The reception itself went off without a hitch - the food and drink were perfect, the business center was incredibly helpful and the event staff went above and beyond to help our organization put our best foot forward. Many thanks to the whole team there!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CCS1250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
502 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed December 2, 2013 via mobile

I virtually live at Marriott when on the road as a platinum member . This was very nice , quick checkin service and pleasant , clean rooms , good food and all of the std items like movies , wifi etc.

Shuttle to and from the airport every 1/2 hr and at a great price .


Certainly will be back when in the area .

Stayed December 2013, traveled on business
Helpful?
Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia
Level 6 Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 1, 2013

I have stayed at the Denver Airport Marriott 5 times this year (2013). The staff, food, room and service have always been exceptional. The rooms are very nice and clean and provide ample working space if you need it. Normally restaurants in hotels are just ok, but not at the Denver Airport Marriott. The Fire & Spice Restaurant and Bar are really nice and a fun place to be even if you aren't staying in the hotel and the food is really good. I definitely recommend staying at the Denver Airport Marriott and I definitely recommend the "Fire & Spice" Restaurant inside the Denver Airport Marriott.

Room Tip: This hotel is close the the Denver Airport and provides easy access to Interstate 70 and Interstate...
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  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gwendolyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 24, 2013

My boyfriend ended up staying at this hotel for 3 months or so for a project so I visited often. The staff was always very friendly and accommodating to both of us. I would recommend staying here if you are looking for a hotel close to DIA.

  • Stayed November 2013, traveled on business
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crystal V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Ohio, United States
Level 6 Contributor
149 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed November 24, 2013

I stayed here one night because my connection in Denver was severed and I had to catch a flight the next morning. I stayed at this hotel for free on a voucher, and it was everything you normally expect from a Marriott.

The building itself is a funny shape in a funny hotel park outside the outskirts of the airport property-- The airport is 23 miles outside the city! That's another topic...

Arrival was fine, the lobby was with vaulted ceilings and firelplace. Breakfast was fine, the room was very clean, as though it had never been used.

The front desk told me that the hotel had been built almost 15 years ago, but I thought the facility was brand new.

As my brand preference has branched out a bit to hotels that deliver a more minimalist modern room, I stepped here and felt like I was in my grandparents' house. That being said, solid service, fantastic quality and no hesitation to stay again if I need to visit the area.

Note: there are several shuttles from DIA and several Marriott properties. Make sure you know which one you need, by knowing which road your reservation is on.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Denver Airport Marriott at Gateway Park

Property: Denver Airport Marriott at Gateway Park
Address: 16455 E 40th Cir, Aurora, CO 80011-0802
Phone Number:
Location: United States > Colorado > Aurora
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Aurora
#2 Business Hotel in Aurora
#4 Family Hotel in Aurora
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Denver Airport Marriott at Gateway Park 3.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Denver Airport Marriott At Gateway Park Hotel Aurora
Marriott Hotel Aurora
Marriott Aurora
Aurora Marriott

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