I was going to stay at the Hotel Jerome, but I tried it out for breakfast and the service was poor. I won't bore you with the details, but I would sum it up saying there were five significant mistakes at our table for two and it wasn't just a matter of one bad waiter. In addition, the breakfast menu was stark but the presentation was good.
Hotel Jerome is a beautiful hotel and the bar is one of the best I have ever seen, but it's as if it is staffed by college students with no experience (I have no idea if that is really the case). It lacks all polish and professionalism.
- Official Description (provided by the hotel):
- The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more less
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- Also Known As:
- Hotel Jerome, An Auberge Aspen
- Jerome Hotel Aspen