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“Average for Off Season” 3 of 5 stars
Review of The Inn at Aspen

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The Inn at Aspen
Ranked #12 of 36 Hotels in Aspen
Certificate of Excellence
Colorado
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Average for Off Season”
3 of 5 stars Reviewed May 14, 2013

We stayed here for a lacrosse tournament at a discounted rate during the off season. We asked for a renovated room which was nicely redone and overlooked the pool. It was very quiet and the restaurant and bar were closed for the season. Front desk staff was helpful and there was coffee and hot chocolate an tea available in the lounge area.
Beds are very comfortable and the rooms include refrigerators and microwaves so even though they did not serve breakfast we were fine with food that we brought (we had very early morning games and not enough time to dine out anywhere else).

The rooms were not the cleanest but everything was in working order. So for Aspen during the off season the accommodations were fine.

Room Tip: Ask for a renovated room overlooking the pool.
See more room tips
  • Stayed May 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Type-A-Mother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
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    23
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Rio de Janeiro, RJ
Level Contributor
137 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed April 25, 2013

It is a typical american hotel, 02 queens bed with good amentities at the room, coffe , soda machines, snacks at each corner of hotel, a very good pool outside near the rooms and the ski elevator is outside the hotel, a very good facility. It is not a new hotel, but you can not seems oldest things around the hotel, the staff are very polite and have a free parking, near the city, at abou 2,5 miles....if you stay with childrens that is a good choise for your family, if you stay in a couple too, but if you stay in bussines( bussiness in Aspen??) it is not a very good.The breakfast is good but not expresive, a like the hotel and return for the same...try to stay at the first floor....

Room Tip: rooms at the first floor, a good rooms 1220 until 1230.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank jorgeotavio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 18, 2013

Location is perfect at the base of Buttermilk ski mountain! Your are also between downtown Aspen and Snowmass. Free buffet during ski season, the staff are helpful, informative and very nice. The drive of the hotel is always ready to take you to down town Aspen and bring you back to the hotel. Rooms are spacious and many of the rooms have a great view. Love to use the gym, pool hot tub and steam room.

Room Tip: ask for a room with a view of Buttermilk mountain
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Daynett D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 8, 2013

For anyone who has stayed here in the past, big changes. Updated rooms and bathrooms, although the elevator has yet to be installed. The location is perfect, at the base of Buttermilk and about midway between downtown Aspen and Snowmass. A cooked breakfast buffet is free, as is Internet access. The restaurant is good.. not gourmet, but reasonally priced and the menu varied enough to make anyone happy.

Room Tip: Ask for a room in the back that looks over the pool and hot tub but especially, the ski resort!
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Deebee29494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DEnver
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 13, 2013

I stayed at the Inn at Aspen and I loved the entire experience expecially the bartenders. Chad and Stu were amazing and made sure everyone was taken care of. This is definitely a place everyone should venture to.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank kristin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
durham
Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed March 7, 2013

The Inn at Aspen is located at the base of Buttermilk Ski Mtn.

I had a great time at the Inn and will be back.

Location Airport
The Inn is about 2.5 miles away from the airport and the Inn provides a free shuttle so it is great for getting to your accommodations quickly after a long day of travel. It is also nice when leaving because you don't have to get up too early or worry about lots of traffic.

Location Ski Mtns
It is great to be able to get on the lift feet away from the door. Also the lift ticket office and ski rentals are across from each other not very far from the lift. Near the ticket office there is the shuttle stop. Shuttles for Aspen Highlands, Snowmass and Aspen (town) stop to drop off and pick up. Check shuttle times because they are different for the various ski areas. The Highlands Ski (mtn is about 7-10mins away) shuttle runs about every 15-20mins during peak times but Snowmass shuttle runs every hour (mtn is about 20mins away).

No car...no worries. The town and Inn makes it very easy to get around. The bus stop is yards away from the Inn. The Inn has a shuttle that runs until around 10pm and provides free rides to Aspen downtown on demand (if they don't have airport pick ups) but the bus also goes downtown for free, it takes about 10-15mins. The bus that runs until around 2am comes about every 20mins but check the schedule for off peak times. The bus also goes to Snowmass (you can take your skis) for free (takes about 20mins) so if you are going to the mtn for skiing and you miss the shuttle at Buttermilk you can walk across the street to catch the Snowmass bus.

Accommodations

The rooms are basic hotel size rooms. Some have double queens some have king beds. There are rooms that face the parking lot and rooms that face the slopes. Because the rooms have different owners they have different decor. Some have been updated others not but I think they are planning to have all of them updated.

Even some of the updated rooms need a little TLC. In the room I stayed in the bathroom door didn't have an inside knob to slide the door open, there is no soap dish and no room to place a shampoo bottle in the shower. It would also be helpful to have a towel rack to hang wet towels. Also there was no remote for the DVD player that we could find.

For the remodeled rooms there are flat screen TVs, DVD players, refrigerators, desk, love seat, microwave in our room (great!!!) and wireless internet (a little slow). There is a humidifier and I would suggest to use it because the air is extremely dry. The heaters work well but they can be a little loud.

The Inn has two floors and on the first floor there are ski lockers for one set of boots and skis. Because we rented our skis there at buttermilk they stored and transported our skis for free so we used the lockers to store boots. The common area is just OK...it is not very inviting but functional.

Staff

One of the best features of the Inn is the staff. They are very helpful and friendly! .The Van drivers can give you great tips about where to shop, dine and party. Some of them can give you some history about the town as well.

Food
A breakfast buffet is included with the price of the room. They usually have bagels, toast, oatmeal, two types of scrambled eggs, hashbrowns, sausage, fruit, cereal and juice. I think breakfast last until around 10:30. It is a little chilly in the dining room so dress warmly.

Dinner is good and there is also a bar near the gas fireplace. I think there are two computers where you can check your email.

Overall
The best thing about this Inn is the location to ski mtns. It is at Buttermilk and access to other mtns is within less than 20mins. If you are staying in downtown Aspen it will take 25-30mins to Snowmass. If you are at Snowmass it will take 25-30mins mins to the Highlands.

We had massages in our rooms which was a nice treat. The therapist were recommended by the Inn.

If you want to do something else other than buttermilk you have to have transportation. This can be the downside but we didn't have any trouble with free public transportation and hotel shuttles.

The staff is great, the rooms are fine but could use a little more attention to detail.

Room Tip: I preferred mountain side. If you don't like stairs get a room on the 1st floor (there is no ele...
See more room tips
  • Stayed March 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank atina1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed February 19, 2013

This hotel has an extraordinary location right at the base of Buttermilk. Especially during ski season and if you're skiing that mountain (which is great), it's just super convenient. We also like to be just outside of Aspen proper. But we were very surprised by the poor condition of the property, especially the common areas. It was just not clean -- we stayed for three nights and the hallways appeared to not be vacuumed that entire time (and they really needed it). There was an old TV that sat outside the side entrance during our entire stay, as well as trash in the stairwells. (and you need to use the stairs since there is no elevator.) The breakfast was kind of awful. Beyond the really meager food presentation, there was a stack of plates that just were not clean. We literally had to go 3 or 4 plates down to find one that didn't have food residue. On the plus side, the room was alright and was definitely cleaner than the common areas. There was a friendly shuttle driver to take you into downtown Aspen. Front desk staff were friendly (but not super-responsive: we asked a couple times for a "do not disturb" sign, as most rooms had, but never got one.) But overall we'd just give this place a grudging two stars (and that's mostly for the great location).

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank denver_mg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn at Aspen

Property: The Inn at Aspen
Address: 38750 Highway 82, Aspen, CO 81611-2506
Phone Number:
Location: United States > Colorado > Aspen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 36 Hotels in Aspen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn at Aspen 3*
Number of rooms: 122
Official Description (provided by the hotel):
The newly renovated Inn at Aspen Hotel is the only ski-in, ski-out hotel at the base of the Buttermilk Ski Resort (home of the Winter X Games). The free guest shuttle will take you to/from Aspen (2 miles away), to any of Aspen's 3 other ski areas or the Aspen airport. There's an onsite restaurant, McKenney's at the Inn,serving breakfast, lunch, apres' ski and dinner; free wireless Internet, heated outdoor pool, hot tub, sauna, health club, and courtesy airport shuttle. The major lobby and restaurant renovation at The Inn at Aspen is complete, just in time for the 2014/15 ski season. ... more   less 
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Also Known As:
Hotel Aspen And Conference

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