You know that feeling. Sometimes a small thing can ruin the whole experience and that is the way I feel about the Inn at Aspen. First of all, it is not really at Aspen and you need to drive or take their shuttle to actually get to Aspen. I can live with a little misleading advertising.
What really galls me and still galls me to this day is that I feel cheated. I called the Inn at Aspen and made a reservation and they quoted me a price and i agreed to it. When I checked in I noticed that they added a "reservation fee" to my bill. i pointed it out and they said that it was a "reservation fee." In my case it was $18.26 and they said that they charge everyone the reservation fee -- something over 6% I have learned. It did not make me feel any better that they cheat everyone and not just me. I was already there and I would have had to try to find a place to stay over the 4th of July weekend and so I paid it under protest and I didn't like it then and I dont like it now.
Shouldnt they be paying me to make a reservation, to get my business? Why would I pay them? I am not aware of any other hotel chain that has a policy to cheat people out of an extra 6+ per cent on every transaction.
If you as future travelers put up with this then every hotel will start to add charges that they did not disclose and that they did not earn and are not entitled to. I was at their mercy at the time but they will never get a dime from me in the future. They won the battle, but I dont like being cheated and I believe that I will win the war.
- Official Description (provided by the hotel):
- The newly renovated Inn at Aspen Hotel is the only ski-in, ski-out hotel at the base of the Buttermilk Ski Resort (home of the Winter X Games). The free guest shuttle will take you to/from Aspen (2 miles away), and the Aspen airport. There's an onsite restaurant, Home Team BBQ, serving breakfast, lunch, apres ski and dinner; free wireless Internet, heated outdoor pool, hot tub, sauna, health club, and courtesy airport shuttle. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Aspen And Conference